How do you check unemployment status on my.ny.gov - can't find my claim info anywhere

Once you're logged into my.ny.gov, look for the 'Unemployment Services' section on your dashboard. Click on 'Unemployment Insurance Online Services' and then 'View and Maintain Account Information.' Your claim status will show up there - it'll say something like 'Active,' 'Pending,' or 'Under Review.' If it's under adjudication, you'll see that noted too. You should also be able to see your weekly benefit amount if it's been determined.

yeah the my.ny.gov site is terrible to navigate. i remember it took me forever to find anything when i first filed. once you find your claim info you can also see your payment history there if any payments have been made

If you're having trouble getting through the my.ny.gov website or need to speak with someone about your claim status, I had good luck using a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting hung up on.

Don't forget you can also check your status by calling the Tel-Service line at 1-888-581-5812, but honestly good luck getting through. I've been calling for weeks about my adjudication and it just hangs up on me every time. The website is really your best bet even though it's confusing as hell.

If your claim shows 'Pending Eligibility Review' that usually means they're verifying your work history and wages. This can take anywhere from a few days to several weeks depending on how quickly your previous employers respond to their requests. You should NOT file weekly claims until your claim is approved and shows an active status. Filing early can actually mess up your claim.

Just wanted to add - when you're checking your claim status, also look for any "Messages" or "To Do" items in your account. Sometimes DOL will request additional documentation (like pay stubs or separation paperwork) and if you don't respond to those requests within the timeframe, it can delay your claim even more. I missed one of those messages initially and it set me back about 3 weeks. The messages don't always show up prominently so you have to actively look for them.

One more tip that helped me - if you're still having trouble finding things on my.ny.gov, try using the search function at the top of the page. I just type in "unemployment claim status" or "weekly certification" and it usually takes me right to the page I need. Also, bookmark the unemployment services page once you find it because navigating back to it from the main dashboard is always a pain. The site layout changes pretty frequently and links move around, so having direct bookmarks saves a lot of time and frustration.

Hey! I went through this exact same confusion when I first filed. Here's a step-by-step that worked for me: 1) Log into my.ny.gov, 2) Look for "Unemployment Services" on your main dashboard (it might be in a dropdown menu), 3) Click "Unemployment Insurance Online Services", 4) Then "View and Maintain Account Information." Your claim status should be right there at the top. Since you filed 10 days ago, it'll probably say "Pending Eligibility Review" like others mentioned. Don't start filing weekly claims until it changes to "Active" - I made that mistake and it caused issues. Also, definitely check the "Messages" tab regularly because they'll send important updates there that you need to respond to quickly. The whole system is super confusing but once you find that main unemployment page, bookmark it! You'll be checking it a lot over the next few weeks.

I just want to echo what everyone else has said about how confusing the my.ny.gov site is! When I first filed, I spent hours clicking through random links before I found the right place. One additional tip that saved me time - once you do find your unemployment services page, you can also check if there are any scheduled maintenance windows posted. The site goes down for updates pretty frequently (usually overnight or early morning), and knowing about planned outages helped me avoid the frustration of thinking there was an issue with my claim when it was just the website being down. Also, if you're checking your status and see any weird error messages or blank pages, try clearing your browser cache and cookies - the site seems to get glitchy with stored data sometimes.

I just wanted to add something that helped me when I was in your exact situation - if you're having trouble finding the unemployment services section on your my.ny.gov dashboard, sometimes it's hidden under different menu names depending on how your account is set up. I had to look under both "Services" and "Benefits" before I finally found it listed as "Labor Services" in my case. Also, once you do get to your claim information, pay attention to any "Next Action Required" or "Action Items" sections - these will tell you if there's anything specific you need to do while waiting for the eligibility review to complete. I missed one of these initially and it delayed my processing by almost two weeks. The waiting period while it says "Pending Eligibility Review" is honestly the most nerve-wracking part, but just know that most claims do get approved eventually as long as you meet the basic requirements!

Just wanted to share another tip that helped me during the waiting period - set up email notifications in your my.ny.gov account settings if you haven't already! I was obsessively checking the website multiple times a day, but once I enabled notifications, I got an email immediately when my status changed from "Pending Eligibility Review" to "Active." It saved me so much anxiety and time. You can find the notification settings usually under "Account Settings" or "Profile Settings" on your dashboard. Also, when your claim does get approved, don't panic if your first payment takes an additional week or two to actually hit your bank account - there's usually a processing delay even after you start filing weekly certifications. The system will show "Payment Issued" before you actually see the money, which confused me at first. Hang in there, the waiting is definitely the hardest part!