How to check status of unemployment claim - NYS Department of Labor account issues

Once you log into my.ny.gov, go to the 'Unemployment Insurance Services' section and look for 'View Payment History' or 'Claim Summary'. Your status should show as either 'Pending', 'Adjudication', 'Approved', or 'Denied'. If it says 'Adjudication' that means they're reviewing something about your claim and it could take 2-4 weeks. Make sure you keep filing your weekly claims even if the status is pending.

Adjudication is pretty common, especially if you had any job separations that weren't straightforward layoffs. They might be verifying your work history or checking with your former employer. The key thing is to keep filing your weekly claims and respond immediately if they send you any questionnaires or requests for information. Check your my.ny.gov messages regularly because that's how they'll contact you if they need anything.

I had the same issue trying to reach someone at NYS Department of Labor about my claim status. The phone system is absolutely terrible - I'd get disconnected after waiting for hours. I ended up using a service called Claimyr (claimyr.com) that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was way easier than trying to call myself and I finally got answers about my adjudication status.

the nys unemployment website is such garbage honestly. been trying to check my status for weeks and half the time the site doesn't even load properly. why can't they just send email updates like every other government agency??

Hey Mason, I went through this exact same situation last month. In addition to what others mentioned about checking the Claim Summary section, also make sure to look at the "Correspondence" tab in your account - sometimes they'll post important updates there that don't show up elsewhere. If you're in adjudication, it usually means they're just verifying your employment details with your previous employer. The frustrating part is it can take anywhere from 2-6 weeks depending on how quickly your employer responds to their inquiry. But definitely keep certifying weekly even while it's pending - you'll get backpay for those weeks once it's approved.

i’m waiting on it

Just want to add my experience to help others going through this - I was in adjudication for about 5 weeks and finally got approved last month. One thing that really helped was setting up text alerts through the my.ny.gov portal (if you go to Account Settings > Notifications). I got a text the same day my status changed to approved, which was way faster than waiting for me to check the website. Also, don't panic if you see weird temporary status changes - mine briefly showed "Denied" for like 2 hours before switching to "Approved" the same day. Apparently that's just a system glitch that happens sometimes. The most important thing is to keep certifying every week and respond immediately to any correspondence. I know the waiting is terrible but most legitimate claims do get approved eventually!