How to check status of unemployment claim - NYS Department of Labor account issues

Once you log into my.ny.gov, go to the 'Unemployment Insurance Services' section and look for 'View Payment History' or 'Claim Summary'. Your status should show as either 'Pending', 'Adjudication', 'Approved', or 'Denied'. If it says 'Adjudication' that means they're reviewing something about your claim and it could take 2-4 weeks. Make sure you keep filing your weekly claims even if the status is pending.

Adjudication is pretty common, especially if you had any job separations that weren't straightforward layoffs. They might be verifying your work history or checking with your former employer. The key thing is to keep filing your weekly claims and respond immediately if they send you any questionnaires or requests for information. Check your my.ny.gov messages regularly because that's how they'll contact you if they need anything.

I had the same issue trying to reach someone at NYS Department of Labor about my claim status. The phone system is absolutely terrible - I'd get disconnected after waiting for hours. I ended up using a service called Claimyr (claimyr.com) that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was way easier than trying to call myself and I finally got answers about my adjudication status.

the nys unemployment website is such garbage honestly. been trying to check my status for weeks and half the time the site doesn't even load properly. why can't they just send email updates like every other government agency??

Hey Mason, I went through this exact same situation last month. In addition to what others mentioned about checking the Claim Summary section, also make sure to look at the "Correspondence" tab in your account - sometimes they'll post important updates there that don't show up elsewhere. If you're in adjudication, it usually means they're just verifying your employment details with your previous employer. The frustrating part is it can take anywhere from 2-6 weeks depending on how quickly your employer responds to their inquiry. But definitely keep certifying weekly even while it's pending - you'll get backpay for those weeks once it's approved.

I'm dealing with this same frustrating situation right now. One thing that helped me was creating a simple tracking system - I write down the date I check my account and what status it shows, because sometimes small changes happen that you might miss. Also, if you have a local career center or workforce development office, some of them have staff who can help navigate the NYS system or even make calls on your behalf. It's worth checking if your county has any unemployment assistance programs. The waiting is really stressful but hang in there!

I just went through this exact process and wanted to share what worked for me. When you're in the "Pending Adjudication" status, try checking your account at different times of day - I noticed the system updates most frequently in the early morning (around 6-8 AM) and late evening. Also, if you haven't already, make sure your direct deposit info is set up correctly in the "Payment Method" section because that can cause delays even after approval. One more tip - screenshot your weekly certification confirmations just in case there are any system glitches later. The whole process is definitely stressful but most claims do get approved eventually, especially if you were laid off through no fault of your own.

i’m waiting on it

I'm in a similar boat - filed about 2 weeks ago and stuck in the "Pending Adjudication" status. One thing I learned from calling the Department of Labor (after many attempts) is that you can also check for updates in the "Determinations" section of your account. Sometimes decisions get posted there before the main status changes. Also, if you worked for multiple employers in the past 18 months, that can add to the adjudication time since they have to verify with each one. The rep told me to expect 4-6 weeks total for my case since I had 3 different jobs last year. It's frustrating but at least we know we're not alone in this process!

I'm going through the exact same thing right now - filed 2 weeks ago and also stuck at "claim filed" status. Reading through all these comments is actually really helpful because I was starting to think something was wrong with my application. I had no idea about the Correspondence tab or the Determinations section, so I'm definitely going to check those. The adjudication process sounds really stressful but at least it seems like most people eventually get approved. I've been avoiding calling because of the horror stories about wait times, but maybe I should try the early morning suggestion someone mentioned. It's reassuring to know that keeping up with weekly certifications during the wait is important - I was wondering if I should keep doing those. Thanks everyone for sharing your experiences, it really helps to know we're all dealing with the same frustrating system!