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NYDOL hasn't paid UI in a month, no notices received. What to do?

I haven't received any unemployment payments in a month. My job ended about a month ago and I haven't gotten any notices or letters from the DOL about my claim status. I'm really worried and don't know why the payments haven't been made. Has anyone else experienced this? What should I do when I finally get through to someone on the phone?

Tom Maxon

I found a way to solve unemployment payment delays, watch this: https://www.youtube.com/watch?v=az8D7GqJ4m8

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Talia Klein

Ugh, I'm in the same boat. It's been 6 weeks for me and radio silence from DOL. Have you tried calling them? It's a nightmare to get through 😫

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Cedric Chung

I've been trying to call but can never get through. It's so frustrating! How many times have you tried?

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6M

Talia Klein

Lost count tbh. I've probably called like 50 times over the past month. It's ridiculous how understaffed they are 🙄

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Maxwell St. Laurent

Pro tip: call right when they open. I got through after only 30 minutes on hold last week!

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PaulineW

When you do get through, make sure to mention the exact date your job ended. Sometimes there's a discrepancy in their system that can hold up payments. Also, double-check that all your weekly certifications are up to date. Good luck!

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Annabel Kimball

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Rdqa1gKtxuE

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Chris Elmeda

Sounds too good to be true. Is this legit? Anyone else tried it?

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Annabel Kimball

Yeah, it's 100% legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo

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Jean Claude

How long did you have to wait for the callback?

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Annabel Kimball

It took about 2 hours for me, but beats spending all day hitting redial!

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Charity Cohan

Have you checked your spam folder? Sometimes important DOL emails end up there. Also, log into your account online and see if there are any messages or alerts you might have missed.

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Cedric Chung

Good idea, I'll double check my spam folder. Didn't think of that!

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Josef Tearle

The whole system is broken af. I've been waiting 3 months for backpay and still nothing. They don't care about us at all 😡

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Shelby Bauman

Preach! 👏 It's like they're purposely making it difficult to discourage people from claiming

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Quinn Herbert

C'mon guys, they're probably just overwhelmed. Cut them some slack

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Josef Tearle

@profile10 found the DOL employee lmao 🤡

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Salim Nasir

Here's what you need to do: 1. Document everything. Keep a log of all your attempts to contact them, including dates and times. 2. Check your online account daily for updates or messages. 3. Make sure you're still certifying weekly, even if you're not receiving payments. 4. Reach out to your local state representative. They often have contacts in the DOL and can help escalate your case. 5. If you get through on the phone, ask for a supervisor if the first person can't help. Be polite but firm. 6. Check if there are any virtual unemployment clinics or webinars in your area. They sometimes have direct lines to DOL staff. 7. If all else fails, consider filing an official complaint with the DOL. Remember, persistence is key. Don't give up! The system is frustrating, but you'll get through this. 💪

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Cedric Chung

Wow, thank you so much for this detailed advice! I'll definitely follow these steps.

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Hazel Garcia

This should be pinned to the top of the subreddit tbh

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Laila Fury

have u tried faxing them? I know it sounds old school but I got a response within 48 hrs after sending a fax lol

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Geoff Richards

What year is it? 1995? 😂

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Laila Fury

laugh all u want but it worked for me 🤷‍♂️

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Simon White

Anyone else notice that ever since they "upgraded" their system last month, everything's been even more messed up? 🙄

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Hugo Kass

Yep, classic government IT project. Spend millions to make things worse 🤦‍♂️

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