New York Unemployment

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Ugh the whole system is so broken. Been waiting 3 months for my appeal hearing and still nothing. At least you're only at 6 weeks - consider yourself lucky! The NYS Department of Labor is completely overwhelmed and understaffed.

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I'm going through something similar right now - been waiting 5 weeks for my adjudication to complete. What I've learned from calling (took me days to get through) is that most reviews happen because employers contest the claim or there's a discrepancy in the separation reason. The rep told me that warehouse/retail layoffs are especially scrutinized because employers sometimes claim "performance issues" instead of admitting it was a true layoff. Have you tried logging into your NY.gov account to see if there are any employer protest documents? Sometimes they show up there even if you don't get notified. Also definitely keep certifying weekly like others said - that's crucial for getting your back pay when this finally resolves.

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Thanks for the tip about checking NY.gov for employer protest documents! I didn't even know that was a thing. Just logged in and sure enough, there's a document from my former employer dated about 3 weeks ago - right when my payments stopped. It looks like they're claiming I was terminated for "attendance issues" instead of the layoff they told me about. This is completely false - I was one of 12 people laid off due to reduced contracts. Do you know what I should do now that I found this? Should I gather my attendance records or wait for them to contact me?

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UPDATE: I FINALLY got through!!! Used a combination of the advice here. Called the appeals number at 7:56am, mentioned the "economic hardship expedite request" specifically, and they transferred me to someone who could help! My claim was stuck because of a verification issue with my last employer. They're releasing the payments within 3-5 business days. THANK YOU all for the help - would still be stuck without these tips!

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Great to hear! The expedited hardship flag makes a big difference in the current backlog. For anyone else reading this with similar issues, remember to check your message center regularly after requesting assistance, as some departments will send follow-up questions there rather than calling.

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So happy you got through! It's crazy how difficult they make this process. I wish they'd fix the system instead of making us jump through all these hoops!

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Congratulations Lucas! This gives me hope - I've been stuck in the same situation for about 6 weeks now. Going to try that exact combination tomorrow morning (appeals number at 7:56am + mentioning the hardship expedite request). Quick question - when you called the appeals number, did you immediately ask to be transferred to regular claims, or did you go through their initial questions first? Want to make sure I approach it the right way when I finally get someone on the phone.

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@ConnorGallagher When I got through to the appeals line, I was honest right away - told them I was calling about a pending regular claim but couldn't get through on the main line. I mentioned the economic hardship situation immediately and asked if they could help or transfer me. The agent was actually really understanding and said they get these calls a lot. She asked for my claim number and SSN to pull up my case, then was able to see the issue and fix it directly without having to transfer me. I think being upfront about the situation and mentioning the hardship expedite request right away is what made the difference. Good luck tomorrow!

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I've been collecting NYS unemployment for about 2 months now with M&T Bank and mine consistently shows up around 4:30-5 AM every Tuesday morning. Since your claim shows as processed, you're definitely getting that money! I totally understand the rent stress - I've been in that exact same situation. One thing that saved me was setting up text alerts for deposits over my unemployment amount, so I'd wake up to a notification instead of checking my phone all night. Also, M&T shows pending deposits starting around 2 AM on Tuesday, so if you can't sleep anyway, check your "pending transactions" section - you might see it there hours before it hits your available balance. Don't beat yourself up about checking every hour, literally everyone does this their first few weeks on unemployment! NYS Department of Labor is actually pretty reliable with their Tuesday timing once you're established. If you're really cutting it close with rent tomorrow, definitely reach out to your landlord today to let them know about the Tuesday morning deposit schedule - most are way more understanding than you'd expect. Hang in there, the money is definitely coming!

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Thank you so much for sharing your M&T Bank experience! The 2 AM pending transactions tip is incredibly helpful - I had no idea banks might show deposits that early in their pending section. I'm definitely setting up those text alerts tonight after reading everyone's responses. It's amazing how consistent NYS Department of Labor seems to be across all these different banks with the Tuesday morning timing. I was really spiraling about whether I'd done something wrong with my claim, but seeing all these similar experiences from people who've been collecting for months makes me feel so much more confident. The rent stress is real, but I'm going to take everyone's advice and reach out to my landlord today to explain the situation. This community has been such a lifesaver - I wish I'd found this thread earlier instead of panicking alone!

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I've been getting NYS unemployment for about 10 weeks now with Regions Bank and mine hits consistently between 4-5 AM every Tuesday. Since your claim shows processed, you're absolutely getting paid - that's the hardest hurdle! I completely understand the rent anxiety, I've been there multiple times myself. One thing that really helped me was calling Regions' 24/7 customer service line around 1-2 AM Tuesday morning - they could confirm pending ACH deposits from NYS Department of Labor even when nothing showed in my app yet. Also, if your bank has mobile alerts, definitely set those up for deposits over your unemployment amount so you get notified the instant it hits instead of losing sleep checking constantly. The obsessive checking is totally normal for the first month - we've all done it! NYS is actually super reliable with their Tuesday timing once you're in the system, even though everything else about unemployment feels chaotic. And definitely give your landlord a heads up today about the Tuesday morning deposit timing - I was surprised how understanding mine was about unemployment payment schedules. You're almost there, hang in there!

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This thread has been incredibly helpful! I'm also laid off and considering starting freelance marketing work. Reading through everyone's experiences, it sounds like the main takeaways are: 1) Be completely transparent and report everything, 2) Keep detailed records, 3) Consider timing of business activities to maintain "availability for work" status, and 4) Look into SEAP if you want to go full-time on the business. The insider info from Lucas about the dedicated business line (1-888-581-5812) is amazing - I'm definitely calling that number instead of the main line. Has anyone here successfully transitioned from unemployment to full-time self-employment through this process? I'm curious about the long-term success stories and whether the business income eventually replaced the unemployment benefits for people.

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Great summary of all the key points! I'm actually in week 12 of this process and can share that it's definitely working out. Started with small freelance projects while being super careful about reporting everything, and my consulting income has grown to about 60% of what my unemployment benefits cover. Planning to transition off unemployment completely in the next month or two as client work picks up. The key really has been that detailed record-keeping everyone mentioned - I track every hour worked, every dollar earned, and every job application I submit. The business line Lucas shared has been a lifesaver when I've had questions. One thing I'd add is to keep screenshots of your weekly certifications showing you reported business income correctly - gives you proof you were transparent if any issues come up later. The whole process has been way less scary than I expected once I understood the rules!

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I'm in a similar situation to many here - got laid off from my job in finance two months ago and have been thinking about starting a small bookkeeping service while collecting unemployment. This thread has been incredibly eye-opening! I had no idea about the "availability for work" distinction that Lucas mentioned - I was only focused on the income reporting part. The fact that unpaid business activities during business hours could still affect eligibility is something I definitely need to factor in. I'm going to call that dedicated business line (1-888-581-5812) tomorrow to get official guidance before I do anything. Has anyone here had experience specifically with service-based businesses like bookkeeping or accounting while on unemployment? I'm wondering if there are any industry-specific considerations I should be aware of. Also planning to look into the SEAP program since several people mentioned it - sounds like it could be perfect for my situation if I can get accepted. Thanks everyone for sharing your experiences, this is exactly the kind of real-world advice you can't find on the official websites!

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I can share some insights about service-based businesses from my experience! I started doing freelance accounting work while on unemployment last year. The good news is that service businesses like bookkeeping are generally viewed favorably because they demonstrate marketable skills and don't require huge upfront investments. However, you'll want to be extra careful about client meetings and work hours since bookkeeping often involves regular scheduled work that could conflict with interview availability. I found it helpful to be upfront with potential clients that I could only meet/work during certain hours due to my job search activities. Also, consider how you'll handle tax season if you're doing bookkeeping - that's when demand spikes but it might also be when you're busiest with job interviews. The SEAP program could be perfect for your situation since it would eliminate the availability restrictions. Definitely call that business line Lucas shared - they were really helpful when I had questions about client confidentiality requirements and how they intersect with unemployment reporting. Good luck!

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I'm going through the exact same thing right now and this thread is a lifesaver! Got laid off from my manufacturing job two weeks ago due to "reduced production needs" (their exact words), filed for unemployment, and just got denied yesterday for "lack of work." I was so confused because I thought that was literally why unemployment exists in the first place! Reading everyone's experiences here makes me feel so much better knowing this is a widespread system error and not something I did wrong. I'm definitely going to call my former employer's HR department Monday morning to check what separation code they reported before doing anything else. It's crazy how a simple coding error can potentially leave people without income for weeks while it gets sorted out. Thank you to everyone who shared their stories and practical advice - this community support is exactly what people need when dealing with such a broken bureaucratic system!

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@Isabella Costa I m'so glad this thread is helping you too! It s'really frustrating that so many of us are dealing with this exact same error - reduced "production needs is" such a textbook example of lack of work that should qualify for benefits. The fact that NYS DOL s'system is consistently miscoding these obvious layoff situations shows there s'definitely a systematic problem with their processing. Calling your employer s'HR on Monday sounds like the smart first step based on everyone s'success stories here. Fingers crossed they can just fix the reporting error directly with the state and save you the hassle of going through appeals. Keep us updated on how it goes - I think documenting all these similar cases could be really valuable for showing just how widespread this issue is!

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This is such a common and infuriating error with NYS DOL! I went through the exact same thing last year when I got laid off from my job at a small accounting firm due to them losing several major clients. Got denied for "lack of work" and was completely baffled since that's literally the textbook reason unemployment benefits exist. After reading through everyone's advice here, I can't emphasize enough how important it is to call your former employer's HR department FIRST before filing an appeal. In my case, HR had accidentally reported my separation as "job abandonment" instead of "layoff due to lack of work" - once I called and explained the situation, they were able to correct it with NYS DOL within 3 business days and my benefits were approved. If that doesn't work, definitely file Form IA 007.2 for an appeal, but the HR route could save you weeks of waiting. Don't let their broken system discourage you - you're absolutely entitled to these benefits and this is just a bureaucratic error that needs fixing!

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