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I'm going through the exact same thing right now! Got my approval email yesterday but still can't find the certification option anywhere on the site. It's so frustrating when you're expecting to finally get some relief and then hit another wall. I'm going to try the browser cache clearing trick that @Emma Wilson mentioned, and maybe try logging in at different times of day to see if that helps. Has anyone noticed if there are certain times when the system works better? Thanks for posting this - at least now I know I'm not the only one dealing with this!
I'm in the exact same boat! Just joined this community because I'm dealing with this frustrating issue too. Got my approval yesterday and was so relieved, only to find out I can't actually certify yet. It's like they dangle the carrot and then snatch it away! 😤 I'm definitely going to try the browser cache clearing trick and calling early in the morning like others suggested. Thanks everyone for sharing your experiences - it really helps to know this is normal (even if it's annoying). Hopefully we'll all get through this soon!
I went through this exact same situation a few months ago! The frustrating part is that NY's system sends you that "you're approved" message but then you still have to wait for the actual certification to become available. In my case, it took about 5-6 days after getting the approval text before I could actually certify. Here's what I learned: 1) The waiting week is definitely a thing, 2) Try logging in at different times - I had better luck in the early morning hours, 3) Make sure you're checking under "Weekly Certification" or "Claim Benefits" depending on how your dashboard is set up. If it's been over a week and you still can't certify, there might be a pending issue that only shows up on their end. I know it's annoying to hear "just be patient" when bills are piling up, but hang in there - it should show up soon! 🤞
I've been certifying for about 6 months and wanted to share a different approach that's worked well for me. Instead of trying to find the perfect time, I actually use the "test the waters" method. Every Sunday, I quickly check the login page around 12:30 AM - if it loads instantly and feels responsive, I go ahead and certify. If it's slow or laggy, I immediately close out and wait until my backup time of 8 AM Sunday. This way I get the best of both worlds - faster payment when the system is running smoothly at midnight, but I don't waste time fighting with a slow system. The key is being willing to abandon the midnight attempt quickly rather than stubbornly pushing through a bad connection. Takes literally 30 seconds to test, and if it's not working well, you haven't lost anything by waiting for morning. This has probably saved me hours of frustration over the months while still getting those early payments when the system cooperates.
That's such a clever "test the waters" approach! I love how you've basically automated the decision-making process - 30 seconds to check if it's worth pursuing midnight certification, and if not, you have your reliable backup plan ready. It's like getting the best of both strategies without the frustration. The key insight about being willing to abandon quickly rather than pushing through a slow system is really valuable. I can totally see how people (myself included) would probably waste a lot of time stubbornly trying to make a sluggish system work at midnight instead of just switching to the morning plan. This seems like a perfect strategy for someone who wants to try for faster payments but doesn't want to deal with the stress and uncertainty. Thanks for sharing this practical middle-ground approach!
This entire thread has been incredibly valuable! I'm about 2 months into unemployment and have been doing the "whenever I remember" approach which clearly isn't optimal. Reading everyone's experiences and strategies has convinced me I need to be more intentional about timing. I love how people shared actual success percentages and trade-offs rather than just opinions. Freya's "test the waters" method is brilliant - I never would have thought to do a quick 30-second system check before committing to midnight certification. I think I'm going to try that approach since I'm naturally a night owl anyway, with Cedric's 8 AM Sunday as my backup plan. It's amazing how much strategy and community knowledge goes into something that seems so simple on the surface. Thanks to everyone for sharing their real-world experience!
Ugh I feel this so hard! Been dealing with the same nightmare for weeks. What finally worked for me was calling the Spanish line (888-209-8124) even though I speak English - they transfer you to English speakers but the wait times are way shorter. Also try calling right at 4:55pm before they close, sometimes less busy then. The whole system is a joke but hang in there!
This whole situation is absolutely ridiculous! I've been in the same boat for over a month now. What's really helped me is setting up multiple alarms throughout the day to try calling at different times - not just 8am when everyone else is calling. I've had better luck around 11:30am and 3:45pm. Also, keep your phone on speaker and just let it ring while you do other stuff, don't hang up even if it seems hopeless. Sometimes after like 45 minutes of ringing it'll actually connect you to someone. The system is completely broken but persistence is literally the only way through this mess. Stay strong everyone! 💪
Just wanted to jump in here as someone who's completely new to the unemployment system but has been lurking and learning from everyone's posts. This whole withdrawal process sounds incredibly stressful and I really feel for everyone going through it right now! 😔 From reading through all the comments, it seems like the key takeaways are: - Keep certifying weekly no matter what - Check both email AND physical mail daily - Document everything - The 30-day timeline rule gives some structure - Most people seem to get resolved favorably with backpay @AstroAdventurer thanks for being brave enough to post about this - I'm sure there are tons of people dealing with similar situations who are finding comfort in knowing they're not alone. The unemployment system seems like such a maze to navigate! Question for the group: for those who got favorable outcomes, was there anything specific you think helped your case during the fact-finding process? Or was it mostly just a matter of waiting it out and responding quickly when they asked for info? Sending good vibes to everyone waiting for their determinations! 🤞✨
@Saleem Vaziri Thanks for summarizing all the key points so clearly! As someone also new to this whole system, I ve'been taking notes from everyone s'experiences here. From what I ve'gathered reading through the comments, it seems like responding quickly to any requests and having documentation organized are the main things that help during fact-finding. @Sean Kelly mentioned submitting everything within 24 hours when they asked for docs, and @MoonlightSonata suggested gathering employment records proactively. The waiting game sounds brutal but it s reassuring'that most people here got favorable outcomes with backpay! Really grateful for this community - navigating unemployment feels so much less scary when you have real people sharing their experiences. 🙏
Hey everyone! Just wanted to say thank you so much for all the detailed responses - this thread has been incredibly helpful and reassuring! 🙏 I'm feeling a lot less panicked now knowing that this withdrawal process is actually pretty common and that most people here got favorable outcomes with backpay. The 30-day timeline rule @Madeline Blaze mentioned is especially comforting to know there's actually a deadline they have to meet. I've started implementing everyone's advice: - Continuing to certify weekly ✅ - Checking both email AND physical mailbox daily now (thanks @Nia Davis!) - Started organizing all my employment docs just in case - Bookmarked claimyr.com for if I need to actually talk to someone @MoonlightSonata your experience sounds almost identical to mine and knowing you got through it successfully in 4 weeks with full backpay gives me so much hope! @Fatima Al-Hashimi your breakdown of what to expect was super helpful too - I screenshot it for reference! Will definitely update this thread once I hear back from them. Fingers crossed it's good news! Thanks again everyone for sharing your experiences and making this whole stressful process feel less isolating. This community is amazing! 💪✨
@Victoria Scott So glad this thread has been helpful for you! I m'also pretty new to dealing with unemployment stuff and it s'been such a relief to read everyone s'experiences here. Your checklist approach is really smart - I m'definitely going to follow your lead on organizing all the employment docs ahead of time. The whole system seems so overwhelming when you re'dealing with it alone, but having this community share their knowledge makes it feel way more manageable. Wishing you the best with your case and hope you get that favorable determination soon! 🤞 Please do update us when you hear back - I m'sure there are others following along who would benefit from knowing how it turns out!
Brandon Parker
Wait, I'm confused. Do they take the child support out BEFORE taxes or AFTER taxes? Because that makes a big difference in how much you actually get. Also what happens if your unemployment amount is less than your child support payment?
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Sofia Peña
•Child support is deducted from your gross unemployment benefit amount, before taxes. So if you get $405 per week and owe $320 in child support, they'll take the $320 first, then calculate taxes on the remaining $85. If your child support exceeds your UI benefit, they'll take the full benefit amount and you'll still owe the difference.
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Lucas Adams
I went through this same situation about 6 months ago. The automatic deduction did kick in for me, but it took almost 3 weeks to start. During that time, I had to make the payments manually to avoid any issues with the court. One thing I learned is that you can actually call the NYS Department of Labor at 1-888-4-NYSDOL and ask them to expedite the child support deduction setup if you explain your situation. They have a specific department that handles garnishments and withholdings. Also, make sure your ex knows that there might be a brief delay - showing her that you're actively working to get it set up properly can help avoid unnecessary drama. Keep all your documentation and payment confirmations just in case.
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