How to make an appointment for unemployment with NYS Department of Labor - need help scheduling
I'm really confused about how to make an appointment for unemployment benefits with NYS Department of Labor. My claim got flagged for some kind of review and they said I need to schedule an appointment but I can't figure out where to do this on the my.ny.gov website. I've been looking everywhere and calling but just get busy signals. Does anyone know the actual process for scheduling these appointments? I'm worried my benefits will get cut off if I don't get this done soon.
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Gemma Andrews
You typically don't schedule regular unemployment appointments yourself - NYS Department of Labor schedules them for you when needed. If your claim is under review, they should send you a notice with the appointment details. Check your correspondence inbox on my.ny.gov and also your mail. Sometimes these notices get delayed in the system.
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Lena Schultz
•I haven't gotten any notice yet and it's been over a week since they told me about needing an appointment. Should I keep waiting or try calling again?
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Pedro Sawyer
same thing happened to me last month!! I was freaking out too but then the appointment letter showed up like 2 weeks later. they're super slow with the mail right now
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Mae Bennett
If you need to reach someone at NYS Department of Labor about scheduling, I had success using Claimyr (claimyr.com). They help you get through to actual agents without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was really helpful when I had adjudication issues that needed agent input.
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Lena Schultz
•Thanks, I'll check that out. At this point I'm willing to try anything to get some answers about this appointment situation.
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Beatrice Marshall
The NYS Department of Labor appointment system is absolutely broken. I've been trying to get answers about my eligibility review for THREE WEEKS and nobody can tell me when my appointment is supposed to happen. They just keep saying 'wait for the letter' but what if the letter never comes?? This whole system is a joke.
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Melina Haruko
•I feel your frustration but hang in there. The letters do eventually come, they're just really backed up right now.
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Dallas Villalobos
Quick question - are you talking about a phone interview or an in-person appointment? Because phone interviews for adjudication get scheduled automatically and you'll get a call, but if it's something else like a job search seminar those might be different.
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Lena Schultz
•They didn't specify which type, just said I needed an appointment for my claim review. How can I find out what kind of appointment it is?
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Geoff Richards
•Check your initial notice or any paperwork they gave you - it should mention what type of review it is. If you can't find that info, when you do get through to someone (maybe try the Claimyr service Mae mentioned), ask them specifically what kind of appointment you're waiting for. That way you'll know if it's a phone interview they'll schedule automatically or something you might need to take action on.
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Marcus Marsh
I went through something similar a few months ago. While you're waiting for the appointment letter, make sure to keep certifying for benefits and document everything - save screenshots of any messages you see about the review, keep records of when you called, etc. Also check both your online account messages AND your physical mailbox daily. Sometimes the appointment notices come through regular mail even if everything else is electronic. The worst thing that happened to me was missing the appointment because I didn't realize it was scheduled, so stay vigilant about checking both!
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