Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Another option nobody's mentioned - some credit unions will cash government checks even if you're not a member. My friend used SEFCU (now Broadview) and they didn't charge him anything. Might be worth calling a few local credit unions to ask.
That's a great suggestion! Credit unions often have more flexible policies than big banks. And while you're there, it might be worth asking about their starter checking accounts - many credit unions have accounts designed specifically for people rebuilding their banking history.
Thanks everyone for all the helpful advice! I tried KeyBank this morning and successfully cashed my check with just my driver's license. The line wasn't too bad (about 20 minutes) and they didn't charge any fees. For anyone else in this situation, just make sure to bring a government-issued photo ID and be prepared to have your thumbprint taken on the check. They were actually really nice about it!
awesome! glad it worked out for u!! 👍
So glad you got it sorted out! I'm dealing with unemployment issues too and was dreading the check cashing process. This gives me hope that KeyBank won't be a total nightmare. Did they ask you any questions about the check or was it pretty straightforward once you got to the teller?
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also make sure you check your debit card balance online not just wait for a text notification, sometimes those are delayed
One thing that helped me track my payments better was setting up text alerts through the KeyBank debit card system (if you're using the standard NY unemployment card). You get notified immediately when funds are deposited, which takes the guesswork out of checking your balance constantly. Also, payments typically don't process on weekends or holidays, so if you certify late in the week, you might be waiting until the following Tuesday or Wednesday for the deposit.
That's really helpful advice about the KeyBank alerts! I didn't even know that was an option. I've been manually checking the balance every day which is pretty tedious. Do you know if there's a fee for setting up those text notifications, or is it free with the unemployment debit card?
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Your UI tax rate can go up if you have too many successful claims against your account, so it's definitely worth contesting if you have good documentation of misconduct.
That's a really good point about the tax rate impact. I didn't realize that having claims against your account could affect your rates going forward. Definitely makes it worth the effort to contest if you have solid documentation.
Just want to add that you should respond to any NYS Department of Labor notices quickly - I think you only have 10 days to contest a claim once they notify you. Also keep copies of everything you submit because sometimes they lose paperwork and you'll need to resubmit. The system can be frustrating but it's worth fighting if you have clear evidence of misconduct rather than just poor performance.
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just make sure you document everything from your job - any emails, performance reviews, etc. if your employer tries to fight the claim you'll need proof
I went through this exact situation a few months ago - also retail, also "performance issues" with no formal documentation. The good news is that NYS Department of Labor generally sides with employees when employers can't provide concrete evidence of misconduct. The lack of written warnings actually works in your favor because it shows they didn't follow progressive discipline. File your claim ASAP since there's a waiting period, and be honest about the circumstances when you apply. Even if your employer contests it (which they might to avoid their unemployment insurance rates going up), you'll likely win an appeal hearing. Hang in there - the process can be stressful but you should be able to get benefits while you job search.
Dylan Mitchell
I've been dealing with NYS Department of Labor for months trying to get through their phone system to check on my claim status. If you're having trouble reaching them, I found this service called Claimyr (claimyr.com) that actually gets you connected to real agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals and getting disconnected.
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Sofia Martinez
•How much does something like that cost though? I'm already stressed about money while waiting for my benefits.
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Dylan Mitchell
•It's worth checking out their site for pricing, but honestly the time savings alone made it worthwhile for me. I was spending 3-4 hours a day trying to get through.
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Dmitry Volkov
The whole system is such a mess honestly... they spend billions but cant even keep their phone lines working properly or process claims without months of delays. Where's all that administrative money going??
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Dmitry Volkov
•I feel your frustration. From what I understand, a big chunk of those administrative costs goes to maintaining legacy computer systems that are decades old. The state has been trying to modernize but it's expensive and complicated. Still doesn't excuse the poor customer service experience though.
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