Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Chloe Martin
same boat here, got laid off last month and my benefits started pretty quick. just make sure you file your weekly claims on time or you'll lose those weeks forever
Amina Diop
Sorry to hear about your layoff! I went through something similar a few months ago. One thing I wish someone had told me - when you file online, make sure to create your NY.gov ID account first before starting the unemployment application. It can save you time and prevent you from losing your progress halfway through. Also, have your social security card, driver's license, and last employer's info handy. The system can be glitchy sometimes, so don't get discouraged if it takes a few tries. You've got this!
Join the conversation
Wow, reading through all these responses really shows how widespread this ID.me verification issue is! I'm dealing with something similar right now - been waiting 2 weeks for my verification to go through. It's reassuring to know I'm not alone but also frustrating that this seems to be such a common problem. @Carlos Mendoza glad you finally got it sorted out! I think I'm going to try contacting my assembly person's office first before paying for a callback service. Has anyone else had success with that route?
Yuki Sato
•Hey @Oliver Schmidt - definitely try the assembly person route first! I ve'heard good things about that approach and it s'free. If that doesn t'work out, at least you ll'have tried the no-cost option before considering paid services. The whole ID.me thing really does seem to be a nightmare for so many people. Keep us posted on how it goes with your assembly person - would be good to know if that works for others too!
Nia Wilson
This is such a helpful thread! I'm currently dealing with the exact same ID.me verification nightmare - going on week 4 now. @Carlos Mendoza so glad you got yours resolved! I've been documenting everything and taking screenshots because this whole process feels so broken. The fact that ID.me can show "verified" on their end but NYSDOL still shows "pending" is just mind-boggling. How is there not better integration between these systems? I'm definitely going to try the assembly person route first based on what @Paolo Bianchi suggested. Has anyone had luck with social media? Sometimes companies respond faster when you post publicly about issues...
@Nia Wilson I haven t'tried social media yet but that s'actually a really smart idea! Sometimes public pressure on Twitter or Facebook gets faster responses than going through normal channels. NYSDOL has social media accounts and they might be more responsive there since it s'public-facing. Worth a shot alongside contacting your assembly person - you could try both approaches at the same time. The documentation and screenshots are definitely smart too - having a paper trail of this whole mess could be helpful if you need to escalate further. Keep us posted on what works!
Join the conversation
Wait I'm confused about the calculation. Is it based on your last job's wages or all your jobs? I had two part-time jobs before getting laid off and I don't know which wages they use for the NYS Department of Labor calculation.
Ethan Brown
•NYS Department of Labor uses ALL covered employment from your base period, not just your last job. They look at the four quarters before you filed and use your highest quarter earnings to calculate your weekly benefit amount.
I went through this exact situation last year when I got laid off from my electrical work making around $1900/week. Like others said, you'll probably hit the max benefit of $504/week which is rough when you're used to much higher income. The important thing is to file immediately - don't wait! I made the mistake of waiting a few days thinking I might get called back, and you can't backdate benefits before your filing date. Also make sure you have all your pay stubs ready because NYS Department of Labor will ask for documentation. The whole process takes a few weeks to get your first payment, so the sooner you start the better. Good luck man, I know it's stressful but it does help bridge the gap while you're job hunting.
Zara Ahmed
•Thanks for sharing your experience Logan! That's really helpful to hear from someone who went through the same thing. I definitely won't wait - going to file today. Did you have any issues with the documentation process or was it pretty straightforward once you had your pay stubs ready?
Join the conversation
Jacinda Yu
ID.me support: (866) 377-5343 hope this helps
that number just gives you a robot every time i call 🤖
Jacinda Yu
•try calling early morning like 8am est, better chance of getting through
Been dealing with this exact same nightmare for 3 months now! The ID.me verification shows as complete on their end but NY unemployment keeps saying they need it. What's really frustrating is that different reps tell you different things every time you call. One said my case was escalated, another said I needed to redo verification, and the last one couldn't even see my ID.me status in the system. At this point I'm convinced their systems don't talk to each other properly. Definitely going to try contacting my state rep like @Myles Regis suggested - seems like that might be the only way to get real action on this mess.
@Aisha Abdullah exactly what I m'going through! It s'like their left hand doesn t'know what the right hand is doing. I ve'gotten so many different answers from different reps it s'not even funny. One told me my ID.me wasn t'linked properly, another said it was a system "glitch that" would be fixed in 24-48 hours that (was 3 weeks ago ,)and the last one acted like they d'never heard of ID.me before 🙄 Definitely reaching out to my state rep tomorrow - thanks for backing up that suggestion!
Yara Nassar
I remember needing to click some tiny text link at the bottom of a random page that said something like "Begin your unemployment insurance application" - it wasn't even a proper button! Look for small text links not just obvious buttons.
0 coins
Ellie Simpson
I went through this same nightmare last month! After ID.me verification, it took almost a week for the system to sync properly. The key is to log into labor.ny.gov (not the ID.me site) and look under "Unemployment Services" - but here's the catch: the button might be called something weird like "Apply for Benefits" or "Initial Claim" instead of "File a Claim." Also, try different browsers - their site is glitchy with some of them. If you're still stuck after trying all the suggestions here, honestly just use one of those callback services like Claimyr that people mentioned. I was skeptical at first but talking to an actual person fixed everything in 5 minutes that I couldn't solve in 2 weeks of clicking around their confusing website. Hang in there!
0 coins