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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Chloe Taylor
This is really helpful information! I'm in a similar situation where I missed my interview last week and have been panicking about getting my benefits back. Reading through all these responses gives me hope that it's fixable. I'm definitely going to try calling (835) 209-5467 first thing tomorrow morning at 8am sharp. One question - for those who successfully got through and had their benefits reinstated, how long did it typically take from the rescheduled interview to actually seeing payments resume? I'm trying to plan my finances accordingly since I've already been without benefits for over a week now. Thanks to everyone sharing their experiences - this community is a lifesaver!
Honorah King
•Hey Chloe! I'm actually in the exact same boat - missed my interview last week and just found this thread today. From what I'm reading here, it sounds like once you complete the rescheduled interview successfully, benefits typically resume within 3-5 business days. Sara mentioned that timeframe in her update, and a few others seemed to confirm similar experiences. I'm planning to call that number tomorrow morning too - maybe we'll both get through! The key seems to be calling right at 8am when they open. Good luck with your call, and thanks for asking that question about payment timing - I was wondering the same thing but was too nervous to ask!
Serene Snow
I've been following this thread closely since I'm dealing with a similar situation. Just wanted to share that I called (835) 209-5467 this morning right at 8:00 AM and got through after about 45 minutes on hold. The representative was really helpful and understanding about my missed interview. A few tips for anyone calling: - Have your NY.gov login info ready before you call - Write down your explanation beforehand so you don't fumble when they ask - They'll ask for your case number (found on any DOL letters you've received) - Be prepared to give specific dates of when you tried calling back The agent scheduled my new interview for next week and said to keep certifying weekly even while suspended. She also mentioned that if you're calling about a missed interview, don't hang up even if the hold time seems really long - they prioritize these calls but it can still take time to get through. Feeling much more hopeful now that I know this is definitely fixable! Thanks to everyone who shared their experiences here.
This is so encouraging to hear! I've been stressed about this for days and reading everyone's success stories is giving me hope. Quick question - when they scheduled your new interview, did they give you a specific time or just a day? I want to make absolutely sure I don't miss this next one. Also, did you mention that you had tried calling back multiple times after missing the original call? I'm wondering if that helps show good faith effort. Thanks for sharing all those helpful tips!
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Haley Stokes
just went thru this last month, took about 3 weeks for me. the waiting is the worst part but they do eventually get to it. make sure ur keeping track of all ur weekly filings because once its approved you'll get backpay for all the weeks you were waiting
I'm going through the exact same thing right now - filed in December and been in adjudication for about 10 days due to a separation issue. The uncertainty is definitely stressful when you're counting on those payments. From what I'm reading here it sounds like 3-4 weeks is pretty typical, which gives me some hope. I've been continuing to file my weekly claims like others suggested. Has anyone had success with the secure messaging system on the NY.gov website for getting updates? I haven't tried that yet but might be worth a shot if calling isn't working.
I tried the secure messaging system about a week ago but haven't gotten a response yet. It might be worth trying since it's another avenue, but don't expect a quick turnaround. At least with messaging you have a written record of your inquiry. The waiting really is the hardest part - I keep checking my account obsessively hoping to see some movement. Hang in there, sounds like we're both in the same boat timing-wise.
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Just wondering - what was your reason for quitting? That matters more than when you file tbh
that might actually work in ur favor. schedule changes can be good cause if it affects family obligations
Hugo Kass
•@Max Knight schedule changes affecting childcare is definitely considered good cause! Make sure you document how the last-minute changes made it impossible for you to arrange proper care for your kids. Save any texts or emails about the schedule changes and keep records of your childcare arrangements. This could really help your case during the appeal process.
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One thing they don't tell you upfront - you have to actively search for work and keep a log of your job search activities. NYS Department of Labor requires you to make at least 3 job contacts per week and you might get audited to prove you're looking for work. Keep detailed records of where you applied, when, and any responses you got.
Oh wow, I didn't know about the job search requirement. Is there a specific format for keeping track of this?
You can use the work search log on the NYS Department of Labor website or just keep your own spreadsheet. Include company name, position applied for, date, method of contact, and any follow-up. Better to have too much documentation than not enough.
@Natasha Petrov - I went through this exact same situation about 6 months ago when I got laid off from my restaurant job. The whole process seemed overwhelming at first, but it's really not that bad once you break it down. Besides what Connor mentioned, also have your W-2 from last year ready and any separation paperwork your employer gave you (like a layoff notice). One tip that really helped me - call the NYS Department of Labor customer service line early in the morning (like 8:05 AM) right when they open. You'll have a much better chance of getting through than calling later in the day. The wait times can be brutal but if you have specific questions, talking to a real person helps a lot. Good luck!
Gael Robinson
just report it when you file weekly, they'll figure out the math for you. i've been doing gig work and reporting everything, still getting partial payments. better safe than sorry with these people
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Tyrone Johnson
I'm in a similar situation and was really nervous about this too! From what I've researched, NYS actually encourages part-time work while collecting unemployment - they call it "partial unemployment benefits." The key is being completely transparent on your weekly certification. When you file, there will be questions about any work performed that week and gross earnings. Report everything exactly as it happened. The system will automatically calculate your reduced benefit amount. From what I understand, they use a formula where they subtract a portion of your earnings from your weekly benefit rate, but you can still receive something as long as your total earnings aren't too high. Don't let fear stop you from taking the job - just follow the reporting requirements and you'll be fine!
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