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This happened to me and it's because my claim hit the 26-week mark and needed to be reviewed before continuing. System didn't tell me this AT ALL, just gave the error you described. Had to call to find out.
OMG this is happening to me too right now! I've been trying since Sunday and getting the exact same "already filed" error. So relieved to see I'm not the only one but also terrified after reading about people getting hacked 😰 I'm gonna try the midnight trick tonight and if that doesn't work I'll definitely call first thing tomorrow morning. Has anyone actually gotten through to someone today? The phone lines seem even busier than usual
Same boat here! Been trying since yesterday with no luck. The phone lines are definitely swamped - I've been calling since 8am and can't even get into the queue. From what everyone's saying here, it sounds like we really need to talk to a human to fix this. I'm gonna try that claimyr service a few people mentioned if the midnight thing doesn't work. Keep us posted if you get through!
Just went through this exact same process yesterday! Took me about 40 calls over two days but finally got through around 2pm. The specialist was actually really helpful once I connected - walked me through everything step by step and even explained what to expect next. For anyone still struggling, I noticed I had better luck when I called during lunch hours (12-2pm) rather than first thing in the morning. Also make sure you have all your employer info written down beforehand because they move pretty quickly once you're connected. Hang in there everyone, it's frustrating but worth the persistence! 🙏
That's really encouraging to hear! I'm dealing with the same phone redirect situation right now and was getting so discouraged after trying all morning with no luck. Going to try during lunch hours tomorrow like you suggested. Did the specialist mention anything about how long it takes to get the determination letter once you complete the phone application? I keep seeing different timeframes mentioned here and want to set realistic expectations for myself.
Thanks everyone for the clarification! I was so confused because I had read some old information about calling in. The online system through my.ny.gov sounds much easier. Just to make sure I understand - my benefit week runs Sunday to Saturday, so I can certify anytime starting Sunday at 6 AM for the week that just ended? And I need to make sure I have my 3 job search activities documented before I certify?
Yes, you've got it exactly right! Sunday at 6 AM is when the certification opens for the previous week (Sunday-Saturday). And definitely have those 3 job search activities ready - the system won't let you submit without them. I usually prepare my list during the week so I'm not scrambling on Sunday morning. Welcome to the community and good luck with your claim!
One tip I wish someone had told me when I started - set a reminder on your phone for Sunday mornings! I got into the habit of doing my weekly certification right after I have my coffee on Sunday. It becomes routine after a few weeks. Also, if you ever have technical issues with the my.ny.gov portal, try clearing your browser cache or switching browsers. The site can be a bit finicky sometimes but usually works fine once you get the hang of it.
Congrats! The system usually works pretty smoothly for stopping benefits when you report work. Just file your weekly claims honestly and you'll be fine.
Just went through this same process a few months ago! You definitely want to report it on your next weekly claim when they ask about work activity. The system is pretty efficient - once you report full-time employment, your benefits will automatically stop for that week and going forward. Don't stress too much about the exact timing, just be honest about your start date when you file your weekly certification. The important thing is not to continue claiming benefits once you're working full-time. Good luck with the new job!
Mikayla Davison
The whole system is set up to screw people over. They don't tell you about deadlines clearly, then act like it's your fault when you miss benefits. I bet half the people who deserve UI never even know they can apply.
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Adrian Connor
•same thing happened to my brother, lost like a month of benefits because nobody told him
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Ava Kim
I just went through this exact situation last month! You definitely can't get those 6 weeks back, but don't let that stop you from filing immediately. Even though you missed out on some benefits, you can still collect for the remaining weeks of your unemployment. The application process online isn't too bad once you get started - just make sure you have your Social Security card, driver's license, and any paperwork from your employer ready. Also keep in mind you'll need to certify for benefits every week going forward, so set a reminder for yourself. Better to start collecting something now than to keep waiting and lose even more potential benefits.
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