NY unemployment denied me for 'false statement' about work search - need urgent help!
I'm in a complete panic right now. Just got a determination letter saying my NY unemployment benefits are DENIED because of a 'false statement' about my work search activities from 3 weeks ago. They're saying I 'willfully misrepresented' my job search and now they want me to pay back $1,284! I swear I did everything correctly - applied to 3+ jobs each week and kept detailed records like they said. The letter mentions something about 'inconsistencies' in my work search records but doesn't say what specifically was wrong. Has anyone dealt with this before? Can I appeal this? I absolutely cannot afford to pay this back right now, and I desperately need my weekly benefits to continue. I'm afraid they'll garnish my bank account or something if I don't respond correctly.
19 comments
Jasmine Hernandez
Yes, you absolutely can and SHOULD appeal this. You have 30 days from the date on your determination letter to file your appeal. Log into your NY.gov account, go to your unemployment dashboard, and look for the 'Appeal a Determination' option. Upload copies of ALL your work search records - emails confirming applications, screenshots of job site activity, contact information for places you applied, everything you have. The more documentation, the better your chances.
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Axel Far
•Thank you! I'm going to start gathering everything right now. Do they contact the employers I listed to verify my applications? Maybe one of them said they never received my application or something?
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Luis Johnson
they probably just randomly selected ur account for review. happens all the time. make sure u document EVERYTHING from now on. take screenshots of every job u apply for, save confirmation emails, etc. the system is designed to trip people up.
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Axel Far
•I thought I was doing that! I have some confirmation emails saved but probably not all of them. Do you think they'll accept bank statements showing I've been applying on job sites as proof?
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Ellie Kim
This happened to me last month. The issue was that I didn't provide enough details in my work search records - they want specific contact names, full addresses, position titles, application methods, and follow-up information. If you're just listing "Applied to Amazon" or "Sent resume to company," that's probably what flagged your account. When you appeal, be extremely detailed about every single job search activity. Also, they sometimes do contact employers to verify, so make sure everything you list is 100% accurate.
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Axel Far
•Oh no, that's exactly what I did wrong then. I just listed company names and dates, not all those details. I'm worried because for some online applications I don't even have contact names. Did your appeal work?
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Fiona Sand
The SAME EXACT THING happened to my neighbor!!! They're just trying to save money by denying people for tiny technicalities. It's DISGUSTING how they treat people who just need help. The whole system is rigged against regular people!!!
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Mohammad Khaled
I work as an employment counselor, and I see this issue frequently. Here's what most people miss: NY unemployment requires you to document BOTH active and passive job search activities. Active means actually applying for jobs. Passive includes attending job fairs, networking events, skills workshops, or meeting with a career counselor. Many people only document the active part and forget the passive requirements. For your appeal, prepare a detailed statement explaining your job search process and any confusion about the requirements. And while you're dealing with this, I'd strongly recommend trying to reach a claims specialist by phone who can look at your specific case and tell you exactly what the issue was. That information will be crucial for your appeal.
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Axel Far
•Wait, I didn't know about the passive requirements! The online portal just kept asking for jobs I applied to, so that's all I entered. This is so frustrating. I've been trying to call but can't get through - it just says 'high call volume' and disconnects me every time.
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Alina Rosenthal
After dealing with something similar (they said I didn't provide enough 'evidence' of my work search), I finally got through to someone after using Claimyr.com - it got me a callback from an actual agent within about an hour instead of spending days trying to get through. The video at https://youtu.be/Rdqa1gKtxuE shows how it works. The agent was able to tell me exactly what was missing from my work search records and guided me through the appeal process. Saved me so much stress and probably my benefits too.
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Axel Far
•I've never heard of that before - does it actually work? I'm desperate enough to try anything at this point because I NEED to talk to someone who can help me understand exactly what went wrong.
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Alina Rosenthal
•Yeah it definitely worked for me. Had my phone interview within like 45 minutes. The agent I spoke with explained that they're looking for specific details about each job search activity - who you contacted, method of application, position details, etc. Once I knew exactly what they wanted, I was able to fix my appeal.
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Finnegan Gunn
I think everybody is overcomplicating this. Call their appeals department directly at 1-800-669-4442. That's a direct line that bypasses the regular queue. I got through in 10 minutes last time I had an issue. Just tell them you want to appeal, and they'll help you file all the paperwork.
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Luis Johnson
•that number doesn't work anymore, they changed it in january 2025. now everything goes through the main line and good luck getting through lol
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Ellie Kim
One important thing nobody has mentioned: while you're appealing, CONTINUE to certify for benefits each week and continue your work search activities exactly as required. Document everything meticulously going forward. Even if your benefits are temporarily stopped during the appeal, if you win, they'll pay you retroactively for those weeks - but ONLY if you properly certified for them.
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Axel Far
•This is really helpful, thank you! I was wondering if I should keep certifying. And I'm definitely documenting everything now - taking screenshots, saving emails, writing down names and numbers for every single thing.
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Fiona Sand
my cousin says avoid using the same exact phrases when documenting diff jobs cause the AI system flags it as suspicious if it looks like you copied and pasted the same info for different applications
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Jasmine Hernandez
Final piece of advice - in your appeal, be professional but also human. Explain your situation clearly, acknowledge any mistakes you might have made in record-keeping (without admitting to fraud, which you didn't commit), and emphasize that any errors were unintentional. Mention financial hardship if applicable. Appeals judges are looking for honesty and good faith efforts to comply with the rules. I've seen many initial denials overturned on appeal when the person shows they genuinely tried to follow the requirements.
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Axel Far
•Thank you so much everyone for all the advice! I've started gathering all my documentation, and I'm going to try to get through to an agent to understand exactly what went wrong before I submit my appeal. I'll update once I know more.
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