ESD denied my entire claim because I missed ONE job search week - is this legal?
I'm in complete shock right now. After 6 weeks of filing my weekly claims (and doing all required job searches), I just got a letter from ESD saying my ENTIRE claim is denied because I supposedly didn't do job search activities for ONE week (the 3rd week). The thing is, I DID do job searches that week but I think I might have forgotten to log them in the system within the timeframe. The determination letter says I'm disqualified from receiving ANY benefits for ALL weeks because of this one mistake! Can they really deny everything because of one week's error? I'm panicking because I've been counting on these payments and now owe over $4,800 in back rent. Has anyone successfully appealed something like this? The letter mentions I have 30 days to appeal but I'm not sure what evidence I could even provide at this point.
16 comments
Keisha Jackson
This actually happened to me too but I was able to get it fixed! They denied my entire claim because I missed uploading job search proof for week 2, even though I had documented everything on paper. You NEED to appeal this ASAP - don't wait the full 30 days. In your appeal, explain that you did perform the activities but made an error in reporting them. Include ANY documentation you might have - emails to employers, screenshots of job applications, even your browsing history showing you were on job sites that week. ESD can be really strict about the 3 activities per week, but they shouldn't deny your entire claim for one missed week!! That's excessive punishment!
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StarGazer101
•Thank you for the advice! Did you have to attend a hearing for your appeal? I have some emails from that week showing I applied to jobs, but I didn't save everything. So nervous about this whole process...
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Paolo Romano
just throwing this out there but make sure the letter actually says your whole claim is denied. sometimes the wording is confusing and they might just be denying that one specific week. check again?
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StarGazer101
•Just double-checked. The determination letter specifically says I'm "disqualified from receiving benefits on this claim" and lists the monetary amount as the total of ALL weeks, not just the one week I supposedly missed. That's why I'm freaking out!
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Amina Diop
You need to appeal immediately. This sounds like ESD is applying WAC 192-180-020 incorrectly. While they can deny you for weeks you don't meet job search requirements, denying the entire claim for a single week's error is not standard procedure. Here's what you should do: 1) File your appeal within 30 days (sooner is better) 2) Continue filing your weekly claims while the appeal is processing 3) Gather any evidence of job search activities from that specific week (emails, application confirmations, notes from employer contacts) 4) In your appeal, clearly state that you completed the required activities but may have failed to properly document them in the system The law allows for good cause exceptions, especially for first-time errors. Be honest in your appeal about what happened.
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StarGazer101
•Thank you for this detailed information! I'll start gathering everything today. Do you know how long the appeal process typically takes? I'm worried about surviving financially while waiting.
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Oliver Schmidt
ive been on unemployment 3 times and they always make these crazy mistakes!! the esd system is set up to deny ppl hoping theyll just give up. dont give up!!!!! appeal appeal appeal and keep calling until u get someone who will help u fix this. the average person at esd has no idea what theyre doing half the time
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StarGazer101
•That's my biggest frustration - I've been calling for two days straight and can't get through to anyone! I get disconnected after waiting on hold for like 45 minutes.
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Natasha Volkov
Hey, just wanted to share something that helped me when I had a similar issue with ESD and couldn't get through on the phones. I used a service called Claimyr (claimyr.com) that got me connected to an ESD agent within about 30 minutes instead of trying for days. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It was definitely worth it for me because the agent was able to explain exactly what documentation I needed for my appeal and even noted in my file that I had been trying to resolve the issue. Much better than stressing about not being able to talk to anyone!
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Javier Torres
•I second this recommendation. I couldn't get through for 3 weeks trying on my own, used Claimyr, and was talking to someone within an hour. The agent I spoke with actually found an error in my file and fixed it on the spot. Saved me from having to go through the whole appeal process.
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Emma Wilson
You absolutely need to appeal this! I work as an employment counselor and see this kind of thing frequently. The standard procedure should be to deny only the specific week where job search requirements weren't met, not your entire claim. When you file your appeal, explain that: 1. You did conduct job searches that week but may have failed to properly report them 2. This was a one-time error and you've correctly reported all other weeks 3. You understand the importance of the job search requirements Also, make sure you continue filing your weekly claims throughout the appeal process. If you win your appeal (which is likely in this case), they can only pay you for weeks you've properly claimed, regardless of eligibility.
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StarGazer101
•Thank you for this information! It helps to hear from someone with expertise. I'll make sure to file my appeal today and continue with my weekly claims. One question though - the determination letter mentioned something about an 'indefinite disqualification' - what exactly does that mean?
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QuantumLeap
lol welcome to washingtons broken unemployment system... happened to me in 2025 and i just gave up and got a crappy job bc fighting with esd is a full time job itself. good luck tho
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Amina Diop
•While the system can be frustrating, I'd strongly recommend NOT giving up on this appeal. An 'indefinite disqualification' can be reversed through successful appeal, especially for a first-time documentation error. The law provides for good cause exceptions, and ESD should only be denying the specific week with the issue, not the entire claim.
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Emma Wilson
Regarding your question about 'indefinite disqualification' - this typically means the disqualification continues until you meet certain requirements to requalify. However, in job search cases, this language is usually used for people who repeatedly fail to conduct job searches, not for a single missed week. This further suggests ESD may have made an error in applying the disqualification to your entire claim. When appealing, specifically request that they review Washington Administrative Code (WAC) 192-180-020 and its application to your case. This code section deals with job search requirements and penalties, and a proper reading should show that a single missed week shouldn't result in a total claim denial. As others have mentioned, connecting with an actual ESD agent to discuss your specific situation before the appeal hearing can be extremely valuable. They might even be able to resolve this without a formal hearing.
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StarGazer101
•Thank you so much for explaining this! I'll definitely reference the WAC code in my appeal. I managed to get through to ESD this morning (after many attempts) and the agent said they would add notes to my file, but the appeal is still necessary. Keeping my fingers crossed!
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