New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Filing for unemployment was one of the smartest things I did when I got laid off. Even though I waited about 2 weeks myself, I still got benefits for months while job searching. The application process isn't too bad, just make sure you have your employer information and social security number ready.

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Sean, I just want to echo what everyone else is saying - file TODAY! I work in HR and see this mistake all the time. People think they have to wait or that there's some complicated process, but you literally just need to go to ny.gov and start the application. The three weeks you've already lost are gone, but don't lose any more time. Also, make sure you have your last employer's information handy (company name, address, dates of employment, reason for separation) and your Social Security number. The system will walk you through everything step by step. You've got this!

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This is really helpful advice from someone who works in HR! I'm definitely going to file today. Quick question though - when they ask for "reason for separation," should I put "laid off" or is there more specific language they're looking for? I want to make sure I don't mess anything up on the application.

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Same thing happened to me! Was so stressed when I got the denial letter. Turns out I had filed too early - you have to wait until your last day of work plus any severance period ends. Also if you're getting any kind of pension or retirement payments that can disqualify you even if you're young. Really recommend reading through the whole denial letter carefully, sometimes the reason is buried in legal language at the bottom.

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I went through the same thing with NYS DOL last year. The most important thing is to request your "Notice of Determination" if you haven't already - it should have more specific details than just "not meeting eligibility requirements." Also check if you filed during the right base period. Since you worked 8 months but some was part-time, you might need to look at wages from 15-18 months ago, not your recent employment. The timing of when you file matters a lot for which quarters they count. Don't give up - many denials are overturned on appeal if you have the right documentation.

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UGH the NYS Department of Labor processing times are ridiculous!! They expect us to survive on nothing while they take their sweet time reviewing obvious cases. Meanwhile they're quick to send overpayment notices if you make the slightest mistake later on.

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I feel your frustration but complaining doesn't help OP get their answer. The reality is that every claim gets reviewed for fraud prevention, which unfortunately takes time.

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I'm going through the same thing right now - filed 12 days ago and still showing "under review." What I've learned from calling different offices is that 10 days is still within the normal range, especially if you filed correctly with all your documents. The system automatically flags certain claims for additional review even when there's nothing wrong. Try not to panic yet, but definitely keep checking your online account daily for any requests for additional info. If you hit the 3-week mark with no updates, that's when I'd start making more aggressive attempts to contact them directly.

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Thanks Sofia, this is really helpful to know I'm not alone in this! The "automatic flagging" part makes sense - I was wondering why my straightforward case would need so much review time. I've been checking my account obsessively but haven't seen any requests for additional info yet. Definitely will keep the 3-week timeline in mind as my next checkpoint for escalating. Appreciate you sharing your research from calling around!

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I went through something similar last year and what finally worked for me was a combination approach. First, I called my state senator's office AND assembly member's office on the same day - don't just leave messages, keep calling until you speak to a real person in constituent services. Tell them it's an urgent financial hardship. Second, I filed complaints with BOTH the Governor's office (there's an online form at ny.gov under "File a Complaint") AND the NY State Inspector General's office. The Inspector General complaint seemed to carry more weight. Third, and this was key - I wrote a formal letter (not just email) to the DOL Commissioner with copies to my elected officials stating that I was being denied due process and considering legal action. I sent it certified mail so they had to sign for it. Within 10 days of doing all three things, I got a call from a DOL supervisor who resolved my claim immediately. The key is hitting them from multiple angles at once so they can't ignore you. Don't do just one thing - do everything simultaneously to create pressure. Also keep detailed records of every contact attempt with dates and times. Good luck!

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This is exactly the kind of comprehensive strategy I needed to hear! I've been making the mistake of trying one thing at a time and waiting for results. Your approach of hitting them from multiple angles simultaneously makes so much sense - they can't just brush off one complaint when they're getting pressure from several different sources. I'm definitely going to follow your three-step plan starting tomorrow. The certified mail letter to the Commissioner is brilliant - creates a paper trail they can't ignore. Thank you for taking the time to write out such detailed steps!

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I'm dealing with a similar situation - been waiting 10 weeks for my claim to process with zero movement. Reading through all these responses, it sounds like the multi-pronged approach that @Yara Assad outlined is the way to go. I had no idea about the expedited hardship review for claims over 6 weeks or that the Inspector General's office handles DOL complaints. One question - for those who successfully got through to elected officials, did you call their local district offices or the Albany/Capitol offices? I want to make sure I'm contacting the right numbers when I start making calls tomorrow. Also, when you sent that certified letter to the DOL Commissioner, did you include specific legal language about due process violations, or just explain your situation? This thread has been incredibly helpful - feels good to know I'm not alone in this nightmare and that there are actually concrete steps I can take beyond just waiting on hold for hours every day.

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same boat here, hours got cut and bills piling up

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I went through something similar last year when my employer cut everyone's hours due to "restructuring." The key thing that helped me was documenting everything - I kept all my old schedules showing full-time hours, new schedules showing the drastic cut, and even calculated how the reduced income was below my basic living expenses (rent, utilities, food). NYS DOL approved my claim because I could prove the hour reduction was substantial and made continuing employment economically unfeasible. Make sure you emphasize that you didn't have a choice - the employer's decision to cut your hours forced you into an impossible financial situation. It's not considered "voluntary" quitting when the working conditions become untenable through the employer's actions.

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