Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post tips & tricks to help folks.
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Hot take: the KeyBank card is actually better than direct deposit if you have a bank that hits you with fees. No monthly fees, and you can transfer the money out to your regular bank for free once it hits. The initial wait sucks but after that it's smooth sailing.
That's a good point. My regular bank charges fees if I don't keep a minimum balance. Might be a silver lining to this situation.
Hey Emily! I went through this exact same situation about 6 months ago. From my experience, once you cancel direct deposit and switch to KeyBank, your first payment usually takes 5-7 business days to hit the KeyBank account. Since you certified yesterday, I'd expect to see it by early next week at the latest. The physical card is a separate issue - that typically takes 7-14 days to arrive in the mail, but here's the key thing: you DON'T have to wait for the card to access your money! Call KeyBank at 1-866-295-2955 with your SSN and they can help you set up online banking to transfer funds out before the card arrives. This saved me when I was in a similar bind with bills due. Also keep certifying weekly even while waiting - don't let this mess up your ongoing claims!
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Just keep applying for jobs and maybe consider expanding your search area or looking at different types of work temporarily. Sometimes you gotta take what you can get even if it's not ideal.
I'm in a similar situation - about 20 weeks into my claim and getting nervous about what comes next. From what I've researched, New York's Extended Benefits program is tied to the state's unemployment rate, so it's not always available. You can check the current status on the NYS DOL website under "Extended Benefits" or call their customer service line (though as others mentioned, getting through can be tough). Also worth noting that if EB isn't available, there might be other programs like PEUC (Pandemic Emergency Unemployment Compensation) depending on federal legislation, but those come and go. I'd recommend starting to look into this now rather than waiting until week 25 - gives you more time to figure out your options and potentially appeal if there are any issues with your claim.
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Just my experience but a month ago I had a forfeit issue and managed to get it resolved over the phone. The trick was I kept calling different days until I found an agent who actually knew what they were doing (took me 6 attempts). So yes it CAN be done by phone but you might have to be persistent and get lucky with who answers.
Dylan Cooper
Just went through this exact situation 2 months ago! Had a 5-week forfeit for "unreported income" that was actually just a delayed 1099 issue. Here's what worked for me: 1. Filed the appeal IMMEDIATELY (don't wait - seriously) 2. Called the 209 number every single day at 8am sharp 3. When I got through, I specifically asked for a "forfeit specialist" (thanks to whoever mentioned that earlier!) 4. Third call I got someone who actually reviewed my case and saw it was their mistake 5. Forfeit was removed same day The key is persistence and asking for the right person. Most regular agents will just tell you to appeal, but the specialists can actually make changes. Also document everything - write down agent names, times, what they said. Don't give up! It's frustrating but you CAN get this resolved without waiting months for an appeal decision. Good luck! 🤞
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Nia Thompson
File immediately but be prepared for a fight if your employer contests it. Document everything about your termination and those safety complaints. The adjudication process can be slow but if you were fired for speaking up about legitimate safety issues, that's probably not misconduct under NYS Department of Labor rules.
Madison King
Just went through this same situation a few months ago. File your claim online immediately - don't wait! The NYS Department of Labor will send your employer a notice asking for details about your termination, and they have 10 days to respond. If they contest it, you'll get a determination letter explaining their decision. The fact that you complained about safety issues before being fired could actually help your case - retaliation for reporting safety concerns isn't considered misconduct. Keep any emails, texts, or documents related to your safety complaints. Good luck!
Sean Doyle
If your account says benefits were released but Key2Bank shows nothing, you need to file a payment trace with unemployment. I had to do this last year. You have to get through to a live agent though (good luck lol). Try claimyr.com if you're struggling to get through - they'll wait on hold for you.
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Savannah Weiner
I went through this exact same nightmare a few months ago! The disconnect between NY unemployment and Key2Bank is absolutely maddening. Here's what I learned: when unemployment says "payment released," it doesn't mean the money is actually on your card yet - there's usually a 1-3 day processing delay. The Key2Bank reps often can't see payments that are still in transit from the state system. My card took 9 business days to arrive, and then I had to activate it before I could see any funds. I'd definitely recommend trying to create an account on key2benefits.com to check if the money is actually there, even without the physical card. And honestly, if you need to talk to someone at unemployment (which you probably do), claimyr.com is worth every penny - saved me literally days of frustration trying to get through on my own.
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