Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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To give you the specifics: for 2025, you can work part-time and still collect partial unemployment as long as your weekly earnings are less than your full benefit amount. NYS Department of Labor will reduce your weekly benefit by 25% of whatever you earn over $143. So if your full benefit would be $300 and you earn $200 in a week, you'd get $300 minus 25% of $57 ($200-$143), which equals about $286 in benefits.
Wow that's really helpful math, thank you! So I should definitely apply since I'm only making around $240 a week now.
Just wanted to add that when you apply, make sure to keep detailed records of your hour reduction. I screenshot my work schedules before and after the cut, and saved any texts or emails from my manager about the reduction. NYS Department of Labor may ask for documentation during the review process, and having everything organized made my claim go much smoother. Also, don't wait too long to apply - you want to get your claim in as soon as possible after the hour reduction happens. Good luck!
This is excellent advice! I wish I had known about keeping records when my hours got cut at my previous job. I ended up having to reconstruct everything from memory which was such a pain. @Evelyn Xu definitely take screenshots of your schedule now before you forget - even if it seems obvious to you, having that paper trail will save you headaches later if they need proof of the reduction.
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yeah the work search thing is annoying but not too bad once you get used to it. applying for jobs online counts, so does going to career fairs or updating your resume on indeed. just keep track of everything in case they audit you
I went through this exact same situation last year when my restaurant hours got slashed from 35 to 12 hours per week. At $18/hour you should qualify for a decent amount - probably somewhere in the $280-320 range based on your work history. The partial unemployment is definitely worth applying for since you're still working some hours. Just make sure to keep detailed records of your reduced schedule and earnings. The application process itself isn't too bad, mostly just proving your previous wages and explaining why your hours got cut. Good luck!
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Pro tip: if you need records from your unemployment claim after it ends, file a 'Right to Know' request through the Department of Labor. I had to do this when I couldn't see my payment history anymore. Takes about 2-3 weeks but they'll send you everything.
This exact same thing happened to me when my benefits ended in December! No warning, no email, payment history just vanished overnight. I was panicking because I needed those records for my tax filing. After reading through these comments, I'm definitely going to try that claimyr service - seems like multiple people here had success with it. The fact that NY doesn't send any kind of notification when your claim ends is absolutely ridiculous. Like, a simple "Your benefits have ended, here's how to access your payment history" email would solve so many problems. But instead they just leave us all scrambling around trying to figure out what happened. Thanks everyone for the helpful suggestions - at least now I know this is "normal" (even though it's completely stupid).
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When they switched me to Key2Benefits after my Chime shutdown, took over 2 months to get my money. Finally got thru to someone using claimyr.com and they fixed it in like 5 min. Turns out there was a 'security hold' nobody bothered to tell me about 🤦♂️
talking to an agent got my money unlocked so fast, it was the only way I could talk to a live agent. totally worth it when you're waiting on thousands in benefits.
I'm dealing with something very similar right now! My Chase account got flagged last month and they rejected my unemployment payment. Got the Key2Benefits card about 10 days ago but it's showing zero balance too. Reading through everyone's responses here, it sounds like there's almost always some kind of hold that they don't tell you about. I'm going to try that special Key2Benefits number someone mentioned (1-855-203-3823) tomorrow morning. If that doesn't work, I might have to try one of those callback services people are talking about. This whole system is so broken - they make it nearly impossible to get help when you need your benefits the most. Thanks everyone for sharing your experiences, at least now I know I'm not alone in this mess!
Dmitry Ivanov
Just want to say hang in there - I know the waiting is stressful especially when you have bills due. Once the system gets going with your payments they usually become more predictable.
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Ethan Taylor
I went through this same situation a few months ago and the waiting is absolutely nerve-wracking when you're counting on that money. In my experience, the first payment after approval typically takes 10-14 business days to arrive by mail. Since you filed your weekly claim on Sunday and it shows as processed, you're probably looking at getting the check sometime next week if you're lucky, or the week after more realistically. One thing that helped me track it better was setting up text alerts through my.ny.gov - at least then you know exactly when they say it's been mailed out. The good news is that once you get into the rhythm, subsequent checks usually come much more consistently.
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