New York Unemployment

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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Before panicking, try logging out completely and logging back in. Sometimes the portal has display glitches. If it still shows disqualified, you'll need to call or request a hearing if no resolution through phone contact.

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Good idea, I'll try that. Really hoping it's just a system error because I can't afford to lose these benefits right now.

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I'm going through the exact same thing right now! Been collecting for about 2 months with no problems, then boom - disqualified out of nowhere this week. Like you, I can't find any explanation in my account and I didn't change anything about my job search or availability. It's so stressful not knowing what triggered it. I'm going to try the logout/login suggestion and then start calling tomorrow morning. Keep us posted on what you find out - maybe we can help each other figure this out.

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@Lara Woods I'm so relieved to hear I'm not the only one dealing with this! It's terrifying when your benefits just disappear without warning. I tried the logout/login thing that @Makayla Shoemaker suggested but it still shows disqualified. I m'going to start calling first thing tomorrow too - maybe if we both keep trying we can get through faster. This whole system is so broken. Will definitely update here if I learn anything useful!

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Just wanted to say good luck with your claim! I filed mine last month and it went pretty smoothly. The online system worked fine and I got approved in about 2 weeks.

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Thanks for all the helpful responses! I'm feeling more confident about filing now. It sounds like the actual unemployment rate doesn't really affect individual claims much, which makes sense. I was laid off due to company downsizing so I should meet the "no fault of your own" requirement. Good to know about the 3 work search activities per week - I'll make sure to document everything properly. @Eli Wang, it's encouraging to hear your claim went smoothly recently!

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Quick question - when u file ur weekly claim, are u saying YES to being ready, willing and able to work full time? If u say no to any of those, they won't pay u.

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Had almost the exact same issue earlier this year - approved but no payments for weeks. In my case, it turned out there was a "pending employer response" that was holding up everything, even though they never told me about it. The employer had 10 days to respond to my claim and apparently their response triggered some kind of review that froze my payments. Only found out when I finally got through to someone on the phone. Keep calling every day if you can - the system won't fix itself and they rarely proactively contact you about issues. Document everything you're reporting in your weekly claims too, just in case. Hope you get it sorted soon!

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My brother went through this exact thing and what really helped him was knowing the exact date his benefits would end so he could plan better. Like the other person said, check your my.ny.gov account for your benefit year dates. Also make sure you're doing everything possible with your job search requirements because you don't want any issues in these final weeks.

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Good point about the job search requirements. I've been keeping my log updated but I should probably step it up even more now.

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This whole 26-week thing seems so arbitrary. Like why not 30 weeks or something that gives people more time to find decent work? The job market is still tough in a lot of industries.

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I totally agree with you Emma. The 26-week limit was actually established decades ago when the job market was very different. Back then, unemployment was often more cyclical and temporary. Now with industry changes, remote work shifts, and longer hiring processes, it can definitely take longer to find comparable employment. Some states have looked at extending their base periods but it requires legislative changes and funding considerations. It's frustrating when you're doing everything right but the timeline doesn't match reality.

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I went through this exact same situation in December and it was nerve-wracking! After reading through all these comments, I'd definitely recommend double-checking that final ID.me authorization step that Joy mentioned - that seems to trip up a lot of people. In my case, I waited the full 14 days and my benefits were automatically released on day 13 with full backpay for all the weeks I had certified during the wait. The key things that helped me stay sane during the wait: 1) Keep certifying weekly no matter what, 2) Screenshot everything for your records, and 3) Check your account daily around 6am when they tend to update things. Hang in there - most people do get through this process successfully, even though the waiting is brutal when you need the money!

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This is really helpful advice, especially the tip about checking at 6am when they update things! I've been checking randomly throughout the day but never thought about timing it. I'm definitely going to go back and make sure I completed that final authorization step with ID.me - after reading all these comments it sounds like that's where a lot of people get stuck. It's reassuring to hear that you got your backpay for all the weeks you certified during the wait period. I'll keep my fingers crossed that mine processes within the 14 days like yours did!

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I'm going through the exact same thing right now! Just finished my ID.me verification 3 days ago and I'm already anxious about the wait. Reading through all these comments has been super helpful - I'm definitely going to go back and double-check that I completed the final authorization step everyone keeps mentioning. It's crazy how unclear that part of the process is! I've been calling nonstop but like everyone else, I can never get through to an actual person. The automated system just keeps telling me to wait for processing. Really hoping mine doesn't take the full 14 days since I'm already behind on bills, but at least now I know to keep certifying weekly and check my account at 6am. Thanks everyone for sharing your experiences - it helps to know I'm not alone in this frustrating process!

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