New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, is REA the same thing as the WorkForce1 requirements? I'm getting so many different letters and appointments I can't keep track of what's what anymore.

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No, WorkForce1 and REA are separate programs. WorkForce1 is about career center services, REA is specifically the assessment program for unemployment claimants. You might end up participating in both.

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I just got my REA notice yesterday and was panicking about what to expect. This thread is super helpful! @Lucy, to answer your question about advance notice - I got about 10 days notice for my appointment, so it wasn't last minute. They sent both a physical letter and an email. The letter had pretty clear instructions about what to bring (work search log, resume, etc.). Sounds like it's actually worth taking seriously based on what everyone's saying here.

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wait so if your boss cuts your hours you can still get unemployment?? I thought you had to be fired or laid off

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Yes, if the hour reduction is substantial enough it can qualify as constructive dismissal. Generally needs to be a significant decrease that would force a reasonable person to quit.

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Make sure to submit your appeal within the 30-day deadline - that's crucial! Also request a hearing if you want to present your case in person. In your letter, be very clear about the timeline of events leading up to your "quit" - when did the hour reduction happen, what exactly did your boss say, and how long were you expected to work just 8 hours per week. The key is showing that no reasonable person could continue working under those conditions. Keep a copy of everything you send for your records.

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Getting through to NYS Department of Labor to ask questions about this kind of situation can be really frustrating with their phone lines always busy. I had luck using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent when I had a complex situation like this. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it so much easier to get my questions answered directly.

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I'll check that out because I've been trying to call for days and keep getting disconnected. Thanks for the tip!

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honestly the whole system is set up to screw people over. they make you jump through hoops and then want money back later. its like they dont want you to survive while waiting for other benefits

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I feel you on that. The waiting periods for everything are brutal when you have no income coming in.

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The system is honestly pretty straightforward once you get started. Just be prepared for the initial claim to take a week or two to process, and your first payment might be delayed while they verify everything. Don't panic if it's not instant - that's normal.

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Hey Connor! I was in a similar situation when I got laid off from my first job. One thing that really helped me was having all my documents organized before starting the application. Make sure you have your Social Security card, driver's license, and any employment documents handy. Also, try to apply as soon as possible - there's usually a waiting period before benefits start, so the sooner you file, the better. The my.ny.gov website can be a bit overwhelming at first, but just take it step by step. Don't worry if you make mistakes on your first try - you can always call or reapply if needed. You've got this!

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ugh the whole system is so frustrating... they make you jump through hoops even when employers fire people unfairly. I've been trying to get through to someone at NYS Department of Labor for weeks about my own case

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If you're having trouble reaching NYS Department of Labor by phone, I recently found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected.

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Don't give up! I thought for sure I'd be denied because my boss claimed I was insubordinate but NYS Department of Labor saw through their BS. The adjudication took about 3 weeks but I got approved. Make sure you provide your side of the story when they contact you for the fact-finding interview.

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They haven't contacted me for an interview yet - should I be worried? It's been about 10 days since I filed.

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