Missed NY unemployment interview call - benefits stopped - need lost contact number

The callback number you're looking for is most likely (835) 209-5467. That's the direct line to the Missed Interview Resolution Unit. Don't worry, this happens frequently. When you call, be prepared to explain why you missed the call and have your NY.gov ID and claim information ready. They'll likely schedule you for another interview. Just make sure you're available this time - they usually don't make exceptions for second missed calls.

Same thing happened to me last month!!! It's RIDICULOUS how they expect us to be available 24/7 for these calls. I missed mine cause my kid was sick and they cut me off to. Took 3 WEEKS to get it fixed!!

wait why were they interviewing you a second time? i never had to do 2 interviews for my claim

After dealing with the same situation last month, I found that the fastest way to resolve missed interview issues is using Claimyr (claimyr.com). The regular phone lines are completely jammed, but Claimyr got me connected to an actual NYSDOL agent in about 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE. The agent was able to clear my missed interview flag and schedule a new one within the same call. Saved me weeks of stress when my benefits were suspended.

It's actually (835) 209-3574. I have the letter right in front of me from when I missed my interview in January. They call it the "Eligibility Interview Resolution Department." Their hours are 8:00am - 4:30pm Monday-Friday. Make sure you press option 2 when you call.

I went through exactly this in February. Here's what you need to do: 1. Call (835) 209-5467 first thing in the morning (they open at 8:00 AM) 2. When prompted, select option 2 for "missed interview rescheduling" 3. Have your case number ready (it's on any correspondence you've received) 4. Explain the situation calmly and ask for a rescheduled interview 5. Most importantly, file an official request for reconsideration using form UI-573R on your NY.gov account The reconsideration form is CRITICAL - if you only call and don't submit this form, they won't process your request. I had my benefits reinstated within 5 business days after doing both steps. Also make sure you continue certifying every week even while your benefits are suspended, otherwise you'll lose those weeks permanently.

my cousin works for unemployment she says they're really strict about interviews now. if u miss 2 they can make u pay back benefits!!

The information above isn't entirely accurate. Let me clarify some things: 1. The correct number is indeed (835) 209-5467 2. Form UI-573R is actually called "Request for Reconsideration of Missed Interview" 3. There is NO automatic payback penalty for missing two interviews 4. They MUST give you an opportunity to show good cause I'm a paralegal who handles unemployment cases. The law requires NYSDOL to allow you to demonstrate good cause for missing an interview before terminating benefits permanently. Document everything - when you called back, who you spoke with, and what was said. This creates a paper trail showing your good-faith effort to comply. Most importantly, don't panic. This happens frequently and is fixable if you follow proper procedures.

DONT BOTHER WITH THE REGULAR NUMBERS!!! I spent TWO WEEKS trying to get thru to someone. Complete waste of time. Either use that Claimyr thing someone mentioned or try calling at exactly 8:00am when they open. Thats the only time I ever got through.

UPDATE: Just wanted to let everyone know that I called the (835) 209-5467 number this morning and got through after about 30 minutes on hold. The representative was able to verify my identity, confirm my missed interview, and schedule a new one for next Tuesday. They also advised me to submit a brief statement through my online account explaining why I missed the call. The agent said as long as I attend the next interview, my benefits should resume within 3-5 business days after that call. Thanks to everyone who provided advice! Hope this helps others in the same situation.

This is really helpful information! I'm in a similar situation where I missed my interview last week and have been panicking about getting my benefits back. Reading through all these responses gives me hope that it's fixable. I'm definitely going to try calling (835) 209-5467 first thing tomorrow morning at 8am sharp. One question - for those who successfully got through and had their benefits reinstated, how long did it typically take from the rescheduled interview to actually seeing payments resume? I'm trying to plan my finances accordingly since I've already been without benefits for over a week now. Thanks to everyone sharing their experiences - this community is a lifesaver!

I've been following this thread closely since I'm dealing with a similar situation. Just wanted to share that I called (835) 209-5467 this morning right at 8:00 AM and got through after about 45 minutes on hold. The representative was really helpful and understanding about my missed interview. A few tips for anyone calling: - Have your NY.gov login info ready before you call - Write down your explanation beforehand so you don't fumble when they ask - They'll ask for your case number (found on any DOL letters you've received) - Be prepared to give specific dates of when you tried calling back The agent scheduled my new interview for next week and said to keep certifying weekly even while suspended. She also mentioned that if you're calling about a missed interview, don't hang up even if the hold time seems really long - they prioritize these calls but it can still take time to get through. Feeling much more hopeful now that I know this is definitely fixable! Thanks to everyone who shared their experiences here.