Missed EDD eligibility interview by 5 minutes - called at wrong time - need advice ASAP

dont stress too much, same thing hapened to me in January. they usually send a letter in ur ui online inbox in a couple days giving options to reschedule. check ur account tomorrow, the notice they talking about will prob show up there

When you miss an eligibility interview, EDD typically sends a DE 4800 form (Notice of Determination) within 5-7 business days. This form will explain if your claim is disqualified or if you're approved despite missing the interview. If disqualified, you have 30 days to appeal. The best approach is to be proactive. Call EDD first thing tomorrow morning (8:00 AM sharp) and explain your situation. Ask specifically for the option to reschedule your eligibility interview. Make sure to mention that the interviewer called at 12:05, not at the scheduled time of 12:00. While waiting, upload any documentation that supports your claim to your UI Online account. This creates a paper trail showing your good faith effort to cooperate with the process.

Why were u even at a new job during ur interview time? Thought u were supposed to be available during the whole window they give u for the call. Doesn't look good that ur working when they're trying to determine if u should get unemployment tbh

I've been through this EXACT situation in January 2025. It's ridiculous that they expect you to drop everything, but don't even call at the scheduled time! Here's what worked for me: 1. I used Claimyr (claimyr.com) to get through to an actual EDD representative. They have this system that basically holds your place in line and calls you when an agent is available. Saved me from redialing 100+ times. Their video shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km 2. Once I got through, I explained that I missed the call because the interviewer called outside the scheduled time. They were able to flag my account for a reschedule. 3. Got a new interview date within 8 days. Don't wait for them to make a determination without your input - that usually leads to automatic disqualification. Be proactive!

THE EDD IS A COMPLETE JOKE!!!! They pull this crap all the time - give you a time slot, call whenever they feel like it, then punish YOU when you miss their random call. I had an interviewer call me 30 MINUTES EARLY last year and then disqualified me when I wasn't available because I WAS DRIVING TO A QUIET SPOT FOR THE ACTUAL SCHEDULED TIME. Had to appeal and wait 11 weeks for payment while they "processed" my appeal. The whole system is designed to deny benefits any way possible!!!

Here's what you need to do: 1. Wait 24 hours and check your UI Online inbox for a notice about your missed interview. EDD usually processes these fairly quickly. 2. If no notice appears, call EDD at 1-800-300-5616 as early as possible (they open at 8am). Due to high call volume, you may need to make multiple attempts. 3. When speaking with a representative, explain that you missed the call by only 5 minutes due to the interviewer calling later than scheduled. Ask specifically for a "Good Cause" reschedule of your eligibility interview. 4. Document everything. Note the date and time of all calls, the names of representatives you speak with, and save any correspondence. 5. Continue certifying for benefits while this is being resolved. Maintain your work search activities and keep records. EDD does have provisions for rescheduling missed interviews when there's reasonable justification. The interviewer calling at a different time than scheduled provides reasonable grounds for requesting a new interview date.

wait did u report ur new job on ur certification? if not thats prolly what the interview was about and missing it is bad news

Just an additional note - when you do get through to EDD, make sure to ask them to document in your file that the interviewer called at 12:05, not at the scheduled time of 12:00. This creates an official record that may help if you need to appeal later. Also, prepare a brief explanation of why you couldn't step away from your new job training to take the call - having this ready will help when you speak with a representative.

did u check ur spam folder in email too? sometimes edd emails go there with important notices

Update us when you get this resolved! I'm sure others will run into the same situation and could benefit from knowing what worked for you.