EDD keeps scheduling eligibility interviews during my work hours - can't reschedule, will missing it affect my overpayment?

Missing an eligibility interview without rescheduling could definitely complicate things. EDD might disqualify your claim or delay any resolution on your overpayment situation. Keep trying to call them at exactly 8:00 AM when they open - that's when you have the best chance of getting through. You could also try sending a secure message through UI Online explaining your situation and requesting a reschedule. Document everything including your attempts to contact them.

This same thing hapend to me last month!! They scheduled me during my shift and I couldn't answer. They just rescheduled me for the next week no big deal. But i didn't have an overpayment thing going on so maybe different for you???

I've been through this exact situation. Missing the interview won't automatically make your overpayment worse, but it will delay resolving any issues with your claim. The key is documentation. Here's what you should do: 1. Send another UI Online secure message TODAY explaining you can't make the interview due to work obligations and requesting a reschedule. Print this for your records. 2. If possible, have your employer write a brief note confirming your work schedule conflicts with the interview time. 3. During your lunch break tomorrow, try calling one more time. If you can't get through, at minimum leave another detailed voicemail explaining the situation. 4. If you end up missing the interview, immediately (same day) send another secure message acknowledging you missed it due to work and requesting a new appointment. This creates a paper trail showing you made good faith efforts to address the situation.

you NEED to take that call!!! my friend missed her interview and her claim got disqualified for MONTHS and she had to appeal and everything. not worth it!!!

Have you tried using Claimyr? After weeks of not being able to reach EDD on my own, I finally used their service and got through to a rep in about 30 minutes. They basically call EDD for you and when they get through, they connect you with the agent. Saved me so much time and stress! Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It was worth it to finally talk to someone who could actually help with my interview scheduling issues.

EDD is RIDICULOUS with these interview times!!! They KNOW most people are working during the day! Why not offer evening appointments?? I had this EXACT problem last month and ended up having to take unpaid time off work just to answer their call that lasted all of 10 minutes. The system is BROKEN and designed to make us fail. They're probably HOPING you miss it so they can deny your claim and keep their precious money. It's all a game to them while we struggle to pay bills.

Update on my earlier advice: I just remembered that if your interview is specifically about the overpayment determination, missing it could potentially result in EDD making a determination without your input. That could mean they go forward with the full overpayment amount without hearing your side. If you absolutely cannot miss work, at minimum, prepare a detailed written statement explaining your situation and submit it through UI Online before the interview time. Include any evidence you have that might support your case regarding the overpayment. This way, even if you miss the call, there's something on record from you.

If you decide to try Claimyr that the other person mentioned, I'd recommend doing it first thing tomorrow morning. That gives you the best chance of reaching someone who can help reschedule before Friday. When you get through, specifically ask for a Tier 2 specialist as they're the ones who can actually access the interview scheduling system.

idk if anyone said this but you can also ask your boss if you can take a break during the interview time maybe? my boss let me sit in my car for my edd call last year

Just wanted to add my experience to help ease your mind. I missed an eligibility interview back in February because I was in the hospital (didn't even know about it until after). I called EDD as soon as I found out, explained the situation, and they rescheduled me without any penalties. The key was contacting them right away and having a legitimate reason. Working to pay back an overpayment is definitely a legitimate reason! Document all your call attempts and keep trying to reach them before the interview date. Best of luck!

I've been in a similar situation and here's what worked for me: Try calling EDD at exactly 8:01 AM (not 8:00) - sometimes there's a tiny window where the system isn't completely overloaded yet. Also, if you have a smartphone, try using the "redial" feature repeatedly while doing other things. I got through after about 200 redials one morning. Another tip - if you can't reschedule and absolutely have to take the call during work, prepare a one-page summary of your overpayment situation beforehand. Having all your dates, amounts, and explanations ready can cut the interview time down to under 10 minutes. I know it's stressful, but don't panic - EDD deals with scheduling conflicts all the time and most reps are understanding if you're proactive about communicating.