EDD phone interview scheduled but phone service being disconnected - any options?

u need to contact them asap!! if he misses the phone interview they will probably disqualify him. happened to my roommate last month. try to borrow someones phone for the day maybe?

You have a few options here: 1. Call EDD right away (ideally today) and explain the situation. They may be able to reschedule the interview or note your account with an alternate phone number. The key is to be proactive before missing the interview. 2. Update your contact information in your UI Online account. You can change the phone number to a working number (friend/family) temporarily. Be sure to check if you can receive texts at the alternate number in case they send reminder messages. 3. If you can't get through to EDD by phone (which is unfortunately common), send a secure message through your UI Online account explaining the situation and requesting an alternate contact method or reschedule. 4. As a last resort, you could try going to an America's Job Center in person to see if they can help contact EDD on your behalf or provide resources. Missing the interview without notice could result in benefits being delayed or denied, so definitely try all options to communicate the issue beforehand.

my interview got scheduled during my surgery last year and i totally missed it! i thought i was screwed but i was able to call them and explain the situation and they rescheduled me. just make sure you have a good reason and they might be understanding!

Been there!!! The whole system is RIGGED against people who are already struggling financially. How are you supposed to get through the unemployment process when you can't even keep basic services on??? It's a cruel joke. I had a similar issue last year and spent DAYS trying to reach someone at EDD to explain. Either busy signals or being put on hold for hours only to get disconnected. The system is BROKEN and they don't care about our real situations.

I'm dealing with interviews right now too and I've learned that getting through to EDD is definitely the hardest part of this whole process. I finally had success using Claimyr (claimyr.com) - it's a service that basically waits on hold for you and calls you back when an EDD rep is available. Saved me hours of frustration. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km I'd use it ASAP before your phone gets shut off to explain the situation and either update your number or reschedule the interview. Way better than risking disqualification.

To give you the most accurate information: EDD allows you to reschedule a phone interview ONE time for good cause. Financial hardship affecting your phone service would typically qualify as good cause. You need to contact them before the scheduled interview to request the change. Specifically in your case: 1. Call the EDD Interview Line at 1-800-300-5616 as soon as possible (before your service is cut) 2. When prompted, select the option for rescheduling an interview 3. Explain your situation clearly - that you'll have no phone service on the interview date 4. Request either an earlier interview date or provide an alternate contact number Alternatively, check your original interview notice letter - it may include instructions for rescheduling or an email/fax option for submitting the information they need. If you absolutely cannot reach them before your service is cut off, have your fiancé go to an EDD office in person as a last resort. The main thing is to be proactive rather than reactive in this situation.

Have you tried going to the library? They usually have phones you can use for free and also computers if you need to update your UI Online account. That's what I had to do when my phone broke right before my interview last year. The librarians were really nice about it too.

Just wondering, have you tried contacting your phone company to explain the situation? Sometimes they'll give you a grace period if you explain you're waiting on unemployment benefits. Worth a shot?

Quick update check - were you able to contact EDD or update the phone number in UI Online? The sooner you address this, the better your chances of avoiding benefit interruption.

UPDATE: We got through using Claimyr! The EDD rep was actually really understanding about our situation. They noted our account with my mom's phone number and confirmed they'll call that number for the interview. Such a relief! Thanks everyone for all your help and suggestions.