Missing scheduled EDD phone interview due to new job - can't reschedule despite calling daily

First, congrats on the new job! About your interview - if you miss it, EDD typically makes a determination based on the information they already have. That could go either way depending on your specific claim details. They generally don't offer a callback option for missed interviews. Keep trying to call, but focus on calling right when they open at 8am or in the final hour (between 7-8pm). Those times often have shorter wait times. If you miss the interview and get disqualified, you'll need to appeal within 30 days of the notice date. The appeal process is pretty straightforward - you'll explain the situation exactly as you did here.

OMG this happened to me last yr!!! I missed my intrview cuz my kid was sick and they DENIED everything and i had to pay back $2700!!!!! The EDD system is BROKEN!!!! I spent like 3 months trying to fix it and had to do the whole appeal thing. it was aweful. they dont care at all about real ppl with real jobs

Have you tried sending a message through your UI Online account? Log in, go to Contact EDD, and explain your situation. Sometimes they actually read those messages. I would document EVERYTHING - screenshots of the rescheduling errors, dates/times you called, etc. That'll help if you need to appeal.

Listen, there's a service called Claimyr that helped me get through to EDD when I was in a similar situation last month. Instead of calling hundreds of times, they get you in the call queue and then call you when an agent is available. Saved me so much frustration. Their website is claimyr.com and they have a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. I was skeptical at first but it actually worked for me when I needed to reschedule my eligibility interview.

Not a scam - they basically use technology to keep dialing EDD using the right combinations and timing until they get through, then they connect you. It's just saving you from having to do the repetitive calling yourself. Saved me hours of frustration. But your choice obviously!

Hey just want to add something important - if u miss ur phone interview, they usually mail u a form to fill out explaining y u missed it. DON'T ignore this form!!! Fill it out right away and say u were at ur new job & couldn't answer. Sometimes they accept that reason & reschedule without denying ur benefits. Happened 2 me last year.

One more thing - I'd recommend writing a brief letter explaining your situation (that you got a job and were scheduled to work during the interview time, and that you attempted to reschedule multiple times). Date it, sign it, and keep a copy. If you have to appeal, having documentation dated BEFORE the interview shows you were proactive. It carries more weight than explaining after the fact.

my frend had similar issue last month he was at werk when edd called and they left a voicemail and said to call back within 48 hrs. he did and everything was fine. maybe they'll do that for u 2?

UPDATE: I tried that Claimyr service and actually got through to EDD this morning! The rep was able to reschedule my interview for next Tuesday evening after my work shift. She said normally they don't offer rescheduling this close to the interview date, but since I'd been trying to contact them repeatedly and had just started a new job, she made an exception. Just wanted to update everyone and say thanks for all the advice!