Missed EDD phone interview by minutes - will they call back or am I stuck?

Unfortunately, they typically make one attempt during your scheduled window. I had a similar situation last year and learned they don't automatically call back if you miss it. You need to contact them ASAP to explain and reschedule. Don't wait until noon hoping for another call.

same thing happened to me too!! missed it by like 2 min cuz i was on the other line w/my boss. totaly sucks. they never called back and my claim got disqualified. took FOREVER to fix it ugh

Take a deep breath first. Here's what you need to do: 1. Don't wait for them to call back - they usually make just one attempt during your scheduled window. 2. Call EDD immediately at 1-800-300-5616 to explain what happened. You'll want to get through to a Tier 2 specialist who can help reschedule your eligibility interview. 3. Be prepared to wait on hold for a long time, but don't give up. Keep calling until you get through. 4. If you can't reach anyone today, send a message through your UI Online account explaining what happened. 5. If your claim gets disqualified because of the missed interview, you'll need to file an appeal right away. You typically have 30 days from the date on the disqualification notice. Stay persistent! The system is frustrating but getting through to someone is your best option right now.

I tried calling EDD for 2 weeks straight couldnt get thru. finally used this service called Claimyr (claimyr.com) and they got me connected to a live agent in like 20 min. costs money but was worth it cuz I was in the same boat as u with bills due. they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. just an option if ur desperate! good luck

This happened to me too... I had my toddler screaming in the background and missed the call. Total nightmare!! Eventually got it sorted but took almost a MONTH to get paid. The whole system is designed to make you give up I swear!!!

As someone who's assisted many people with EDD issues, here's accurate information about missed eligibility interviews: 1. EDD typically makes ONE attempt to call during your scheduled window. They will not automatically call back if you miss it. 2. If you miss your interview, your claim will likely be disqualified within 7-10 days unless you take action. 3. Contact EDD immediately to explain what happened. Be prepared with your claim ID number, last 4 of SSN, and details about why you missed the call (be honest but brief). 4. According to current EDD procedures, you have two options: - Request a reschedule before disqualification occurs - Appeal the disqualification within 30 days if it's already issued 5. Rescheduled interviews are typically set 2-3 weeks out due to their backlog, so be prepared for that delay. You may need to contact your local representatives or Legal Aid if you're in a dire financial situation. Stay on top of this and don't assume anything. Document all your attempts to contact them.

THE SYSTEM IS RIGGED!!! They DELIBERATELY call at the beginning of the window when they know people might not be ready yet!!! I've had THREE friends this happened to and NONE of them ever got their money without fighting for MONTHS!!! This is EXACTLY how EDD saves money - by making it IMPOSSIBLE to actually complete the process!!! I bet the interviewer didn't even try calling twice - they just mark it as "no contact" and move on to mess up someone else's life!!!

I got through to EDD last month after missing my interview by using UI Online messaging. Go to Contact Us in your account, select "Scheduled Phone Interview" as the category, and explain what happened. I got a response within 2 days and they rescheduled me. Not as immediate as calling, but it worked when I couldn't get through on the phone.

Update: Based on my experience helping others with similar situations in 2025, you should call first thing tomorrow morning at 8:01 AM when the phone lines open. The first 30 minutes of the day typically have the shortest wait times. Be prepared with: 1. Your claim ID number 2. The date and time of your missed interview 3. A brief explanation of why you missed it (keep it simple) Ask specifically to speak with a claims specialist who can reschedule your eligibility interview. The frontline representatives often can't help with this directly, so you may need to be transferred. If you can't get through by phone after 3-4 attempts, use both the UI Online messaging system AND send a secure email through AskEDD on their website. Using multiple contact methods increases your chances of getting a response. Document every contact attempt with date, time, and outcome. This paper trail will be helpful if you need to escalate the issue later.

UPDATE: I finally got through!!! After trying the Claimyr service that someone suggested (which did work to get me to an actual person), I was able to explain my situation. The rep told me that because I missed the interview by only a few minutes and tried calling back immediately, they're going to reschedule me for next Thursday morning! She also noted in my file that I made multiple attempts to contact them after missing the call. Thank you all SO MUCH for your help and advice. I was having a complete meltdown earlier and you all helped me figure out what to do. I'll update again after my rescheduled interview to let you know how it goes. Fingers crossed this all gets resolved soon!

So relieved to see your update! This is exactly why persistence pays off with EDD - you did everything right by not giving up and trying multiple contact methods. For your Thursday interview, I'd suggest having a quiet space prepared, your phone fully charged, and maybe even a backup phone nearby just in case. Also keep a notepad handy to jot down any important information they give you during the call. You've got this!

Wow, what a roller coaster! I'm so happy you managed to get through and get rescheduled - that's fantastic news! Your story gives me hope because I'm actually in a similar situation right now (missed my interview yesterday due to a family emergency). One thing I'd add to all the great advice here - make sure to also have your laptop or computer ready with your UI Online account logged in during the interview. Sometimes they ask you to check information in your account or verify details while you're on the call. Having everything accessible will make the process smoother. Best of luck on Thursday! Please do update us on how it goes - stories like yours really help others who find themselves in the same panic mode you were in earlier.

I'm so glad to see your update that you got rescheduled! Your experience really highlights how important it is to not give up and try multiple approaches. For anyone else reading this who might face a similar situation - the key takeaways seem to be: 1) Don't wait around hoping they'll call back, 2) Try multiple contact methods (phone, UI Online messaging, third-party services if needed), 3) Document everything, and 4) Be honest but concise about what happened. The fact that you only missed it by a few minutes and immediately tried calling back definitely worked in your favor. Wishing you the best for Thursday's interview - you've got this!

What a stressful situation, but I'm so relieved to see your update that you got rescheduled! Your persistence really paid off. For your Thursday interview, I'd recommend having all your employment documentation organized beforehand - pay stubs, termination letter, any correspondence with your former employer, etc. The interviewer will likely ask about your work history and the circumstances that led to your unemployment claim. Also, find a quiet spot where you won't be interrupted and maybe put a "Do Not Disturb" sign on your door just to be extra safe. You've been through enough stress already - having everything prepared will help you feel more confident going into the call. Wishing you the best of luck!