EDD phone interview rescheduling nightmare - online vs phone methods

I was in a similar situation last month. There isn't an online option to reschedule the eligibility interview - you have to call. Here's what worked for me: 1. Call exactly at 8:00am when they open 2. If you get the high call volume message, hang up and immediately redial 3. Use the option for questions about scheduled appointments, not the general claims option 4. When you get through, explain your situation calmly and have your medical appointment details ready They were actually pretty understanding once I got through and rescheduled me for later that same week. You definitely don't want to miss it without rescheduling - that could lead to automatic disqualification.

u can also just write a letter explaing ur situation and fax it to EDD. thats what i did when i couldnt get thru on phone. make sure u include ur claim number and contact info. took a few days but they called me bak and gave me new interview time.

I had to reschedule mine last year and it was IMPOSSIBLE to get through on the phone. I called for DAYS!!!! The system is designed to keep us from getting help, I swear. I ended up missing my interview and had to start the whole process over again which delayed my payments by 6 weeks. The whole system is rigged against us regular people just trying to get the benefits we deserve!!!

Hey, I've been through this exact thing! The phone system at EDD is completely overwhelmed and almost impossible to get through using normal methods. I discovered a service called Claimyr (claimyr.com) after weeks of frustration, and they got me connected to an EDD agent in about 20 minutes. They basically call EDD for you using their system that gets past the busy signals. I was super skeptical at first but they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once I got through to an agent, rescheduling the interview was actually pretty simple. The agent was able to see alternative time slots and moved my interview to a time that worked better. Definitely worth checking out if you're desperate to get this sorted before your interview date.

ok so nobody's mentioned this but u could also try contacting ur local assembly person's office. they have special EDD liaisons who can help! i had an interview problem last year where i couldn't reschedule and my assemblyman's office fixed it in like 2 days. google "california assembly member" + your zip code to find who represents u.

Employment Development Department specialist here. To clarify the official process for rescheduling an eligibility interview: 1. You must contact EDD by phone - there is no online rescheduling option in UI Online for interviews 2. Call 1-800-300-5616 between 8am-3pm Monday-Friday 3. You should request rescheduling at least 48 hours before your scheduled interview 4. Have a valid reason ready (medical appointments qualify) 5. You're generally allowed one reschedule without penalty If you absolutely cannot reach someone by phone before your interview date, as a last resort, you can use the Contact EDD function in UI Online to send a message explaining your situation - select "I need to reschedule my phone interview" as the subject. However, phone contact is still preferred and more reliable. Missing an interview without rescheduling can result in benefits being disqualified, so make every effort to contact them before your appointment date.

I successfully rescheduled my eligibility interview last month after many failed call attempts. Here's what finally worked: 1. Call the main number (1-800-300-5616) 2. Call repeatedly between 8:00-8:30am (took me about 15 attempts) 3. When prompted, press 1 for English, then 6 for scheduled appointments, then 7 for all other questions 4. This specific combination seemed to get me through to a real person faster Once connected, the rep was able to see available time slots and reschedule me. The entire process took about 10 minutes once I actually got through. Don't give up - keep calling! Having a medical conflict is a completely valid reason for rescheduling.

Just checking back - were you able to get through and reschedule your interview? Hope it worked out!