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EDD phone interview no-show - stuck on pending for 3+ weeks

I'm freaking out a little here. My claim has been pending since 5/14 (about 3 weeks now) and I finally got scheduled for a phone eligibility interview today between 1-2pm. I waited by my phone the entire hour, made sure it was charged, had good reception, and even turned off all other apps that might interfere with calls. Nobody ever called! Not even a missed call notification. My UI Online account still shows the interview was scheduled for today and my payments are still stuck on pending. Do EDD interviewers ever just skip scheduled calls? Should I call them? Wait for them to reschedule? I'm getting desperate since rent is due next week and I've been counting on this money.

Elijah Knight

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Same thing happened to me last month! They never called and then a week later my payments suddenly switched from pending to paid without any interview. No explanation.

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Sophia Carson

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Really? Did you try to contact them at all or just wait it out? I'm stressing about these pending payments.

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they probly called but u didnt pickup lol. check ur call blocking settings sometimes they come from weird numbers tht look like spam

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Sophia Carson

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I definitely didn't miss any calls. I literally sat with my phone in my hand for the entire hour and didn't get a single call. No missed calls or voicemails either.

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Jay Lincoln

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This happens more often than you'd think. EDD interviewers have huge caseloads and sometimes they get behind schedule or have technical issues. Here's what you should do: 1. Wait 48 hours - sometimes your claim will automatically go to paid status if the interviewer reviews your case and determines they don't actually need to speak with you. 2. If still pending after 48 hours, you need to contact EDD. Be prepared to spend hours trying to get through. 3. When you reach a representative, explain that you had a scheduled interview that never happened, and ask if they can either conduct the interview on the spot or reschedule you ASAP. Don't just continue waiting indefinitely - being proactive is important here.

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Sophia Carson

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Thank you for these clear steps! I'll wait until Friday morning, then start trying to call if nothing changes. Fingers crossed they just approve it without another interview.

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I've gone through this exact situation. After my no-show interview, I spent 4 days trying to reach someone at EDD with no luck. The regular phone line is almost impossible to get through. I finally tried Claimyr (claimyr.com) and they got me connected to an EDD rep within 20 minutes. The representative was able to conduct my interview right then and released my pending payments the same day. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Totally worth it considering I was about to miss rent payment. The EDD rep told me they're severely understaffed right now and many interviews are getting rescheduled without proper notification.

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is this a real service or a scam?? sounds 2 good 2 b true cuz EDD never answers

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NOBODY at EDD cares if you make rent!!! They scheduled me for THREE interviews and never called for ANY of them!!! Then they DISQUALIFIED me saying I "failed to participate" in the interview process!! I had to file an appeal and wait ANOTHER 6 weeks to get a hearing where the judge immediately overturned it because EDD couldn't prove they ever called me. The whole system is DESIGNED to make you give up!!

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Sophia Carson

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That's terrifying! I really hope they don't disqualify me for their mistake. Did you try calling them between those missed interviews?

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YES I called EVERY DAY sometimes 20+ times and either got the "we're too busy" message or waited on hold for 2+ hours only to get disconnected!!! The ONLY time I got through was when I called at exactly 8:00:00 AM and even then the rep just said "we'll note your account" which did NOTHING!!

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Lily Young

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So my situation was similar but a bit different. Had interview scheduled for 10-11am, no call came through. I panicked and kept calling EDD until about 2:30pm when I FINALLY got through to a person. Turns out the interviewer had tried to call me at 11:52am (completely outside my window) and my phone had blocked it as potential spam because it came from a weird number! The rep was able to reschedule me for the next day and told me exactly what number to expect the call from. Worth checking your call history and spam filters just to make sure. Also, if you have an iPhone, make sure the "Silence Unknown Callers" feature is turned OFF.

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Sophia Carson

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Wow, that's good to know. I've double-checked my call history and spam folder and there's definitely nothing there from today, but I'll make sure all my spam filtering is turned off just in case they try to call again.

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my friend works for edd (not in interviews but different dept) and he said they're having major technical issues with their phone systems right now affecting outbound calls. something about their vendor switching systems. not saying thats definitely your problem but could explain why its happening to so many people lately

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Jay Lincoln

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This is actually really helpful information. I've noticed a sudden increase in posts about missed interviews over the past two weeks. If there's a system-wide issue, that would explain it. Thanks for sharing this insider perspective.

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Jay Lincoln

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Update for anyone finding this thread later: I checked with some of my contacts, and there is indeed a technical issue with EDD's phone system right now. They're aware of it and working on a fix, but in the meantime, many interviews are being rescheduled. For the original poster: Check your UI Online account daily. Many claims are being reviewed manually without interviews due to this technical issue. You might see your status change to paid without ever receiving a call. If it's still pending after 5 business days, definitely try to contact EDD directly.

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Sophia Carson

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Thank you so much for this update! I'll keep checking my UI Online account. It's still pending today but knowing about this technical issue gives me some hope that they might just review and approve it without another interview.

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Elijah Knight

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Just wanted to share my experience... after my missed interview I waited 3 days and still pending, then called and the rep told me my interview was actually rescheduled but they forgot to send me the notification!? My new interview was supposed to be the next day! So definitely call and check if yours was rescheduled too.

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Sophia Carson

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Ugh, that's frustrating! Thanks for the heads up - I'll definitely call tomorrow to check if they rescheduled without telling me.

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Sophia Carson

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UPDATE: My payments just switched to PAID this morning! Never got a call or interview, but all my pending weeks suddenly changed status. I'm so relieved! For anyone else experiencing this, I ended up waiting 3 business days after the missed interview before the system updated. Thanks everyone for your advice and support!

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Elijah Knight

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Congrats!! So happy it worked out for you. The EDD works in mysterious ways lol

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Jay Lincoln

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Great news! This confirms what I suspected - they're reviewing many claims administratively due to their phone system issues. Glad you got your payments without having to navigate their phone system.

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