EDD phone interview no-show after waiting 2 hours - what now?

yep happened 2 me twice last month. they never called on the first scheduled time and when they rescheduled it took another 2 weeks

This is unfortunately very common with EDD right now. Their phone interview system is completely overloaded. Here's what you need to do: 1. Check your UI Online inbox - sometimes they send a message explaining they couldn't complete the call (though they often don't) 2. Wait 48 hours - sometimes they mark interviews as completed even without calling 3. If after 48 hours nothing changes, you need to contact EDD immediately Don't just wait for them to reschedule automatically. The burden is sadly on you to follow up. Keep documenting everything including times you tried to reach them.

they did this 2 me TOO!!! I think its because they have 2 many ppl calling in with problems. the interview guy probably got busy with someone else's claim and forgot about yours. EDD is such a mess right now with all these disqualifications happening to everyone!!

Had the same exact problem last year! It's incredibly frustrating when you set aside your whole morning and then nothing happens. In my case, I ended up getting through to an EDD rep who told me my interview was still in the queue but had been delayed. They rescheduled me for the following week. One thing that really helped me was using Claimyr to get through to an actual EDD representative. I was getting that same 'too many callers' message for days until I tried their service. They basically wait on hold for you and then call you when they get an EDD agent on the line. Their video shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The website is claimyr.com if you want to check it out. It was the only way I finally got answers about my missed interview.

This is TOTALLY by design!!! They're HOPING you'll give up so they don't have to pay your claim!!! I had THREE missed interview appointments before they finally called me. Keep detailed records of EVERYTHING because you'll need it when you inevitably have to appeal their decision. The whole system is designed to DISCOURAGE people from collecting benefits they're entitled to!!!

I'm an employment attorney who works with UI claimants, and this situation happens frequently. Here's what's likely occurring: EDD eligibility interviewers are assigned more interviews than they can complete in a day, so they prioritize based on various factors including case complexity and backlog dates. What to do now: 1. Document today's missed interview (date, scheduled time window, and that no call was received) 2. Try submitting a message through UI Online specifically mentioning the missed eligibility interview and requesting a new date 3. If you can reach a representative by phone, ask them to document the missed interview in your case notes 4. Continue certifying for benefits while waiting for the rescheduled interview Most importantly, prepare your explanation for the family emergency separation from your employer, as they'll focus on this during the eventual interview. Gather any documentation showing the necessity of leaving your job.

UPDATE: I finally got through to EDD this morning after trying for three days straight! The representative confirmed they had to reschedule my interview due to "departmental needs" (whatever that means). My new interview is scheduled for next Friday. She said this happens a lot and apologized for the inconvenience. At least now I know what's happening, but it's still frustrating to wait another week. Thanks everyone for your advice and support!

I'm glad you finally got through and have a new interview scheduled! It's really unfortunate that EDD doesn't proactively notify people when they need to reschedule - you shouldn't have had to spend three days trying to reach them just to find out what happened. For your interview next Friday, I'd suggest writing down key points about your family emergency ahead of time so you can explain the situation clearly and concisely. Having your documentation ready (like medical records) will also help support your case. Wishing you the best of luck with the interview!

I went through this exact same situation about 6 months ago! The waiting and uncertainty is absolutely maddening, especially when you're already dealing with financial stress. I'm really glad you were able to get through and get some answers - that alone is a huge victory with EDD these days. One thing that helped me prepare for my rescheduled interview was practicing my explanation out loud beforehand. Since you mentioned it was due to a family emergency, try to keep your explanation factual and brief - they typically want to understand that you had "good cause" for leaving but don't need every detail. Also, if you have any texts, emails, or other documentation from around the time you had to leave your job, keep those handy even if they don't specifically ask for them. The fact that they acknowledged their mistake and rescheduled you is actually a positive sign. Fingers crossed your Friday interview goes smoothly and you can finally get your benefits flowing again!

This is such a common problem with EDD right now - you're definitely not alone! I had a similar experience where they no-showed on my scheduled interview and I spent days panicking thinking I'd somehow missed it or done something wrong. It's really frustrating that they don't have better systems in place to notify people when interviews need to be rescheduled. Since you mentioned this is about a family emergency separation, make sure you have any documentation ready that shows the emergency was legitimate and that leaving your job was your only reasonable option. Things like medical records, hospital visits, or even family member statements can help establish "good cause" for your separation. Also, don't let this delay discourage you - I know 3+ weeks without benefits feels overwhelming, but once you get through the interview process, they often release several weeks of back payments at once. Hang in there!

This exact thing happened to my sister last month! She waited by the phone for the entire 2-hour window they gave her, and then nothing. When she finally got through to someone a few days later, they told her the interviewer had "technical difficulties" but couldn't reschedule her for almost 3 weeks. I'm really glad you already got through and have a new date set for Friday - that's actually pretty fast compared to what most people are experiencing right now. One tip that helped my sister: she wrote out a timeline of events leading up to her job separation so she could reference it during the interview without getting flustered. The interviewers seem to appreciate when you can give them clear, chronological information. It's so messed up that they put all the burden on claimants to follow up when THEY miss the appointments, but at least you're back on track now. Hope Friday goes smoothly for you!

This is such a frustrating but unfortunately common experience with EDD right now! I'm really glad you were persistent and finally got through to get your interview rescheduled for Friday. The fact that they admitted it was due to "departmental needs" shows this is a systemic issue on their end, not something you did wrong. Since you have a family emergency situation, definitely have all your documentation organized and ready - medical records, any correspondence about the emergency, etc. Practice explaining the timeline clearly and stick to the key facts about why leaving your job was necessary. The interviewers are usually looking to establish "good cause" for your separation. One thing that might help is to call in a few minutes before your scheduled time on Friday, just in case they're running early or have technical issues again. And don't worry about the 3+ week delay in benefits - once they approve your claim, you should get back payments for all the weeks you've been waiting. You've gotten through the hardest part (actually reaching EDD!), so hopefully Friday will be smooth sailing. Keep us posted on how it goes!