EDD phone interview no-show after waiting 2 hours - what now?

yep happened 2 me twice last month. they never called on the first scheduled time and when they rescheduled it took another 2 weeks

This is unfortunately very common with EDD right now. Their phone interview system is completely overloaded. Here's what you need to do: 1. Check your UI Online inbox - sometimes they send a message explaining they couldn't complete the call (though they often don't) 2. Wait 48 hours - sometimes they mark interviews as completed even without calling 3. If after 48 hours nothing changes, you need to contact EDD immediately Don't just wait for them to reschedule automatically. The burden is sadly on you to follow up. Keep documenting everything including times you tried to reach them.

they did this 2 me TOO!!! I think its because they have 2 many ppl calling in with problems. the interview guy probably got busy with someone else's claim and forgot about yours. EDD is such a mess right now with all these disqualifications happening to everyone!!

Had the same exact problem last year! It's incredibly frustrating when you set aside your whole morning and then nothing happens. In my case, I ended up getting through to an EDD rep who told me my interview was still in the queue but had been delayed. They rescheduled me for the following week. One thing that really helped me was using Claimyr to get through to an actual EDD representative. I was getting that same 'too many callers' message for days until I tried their service. They basically wait on hold for you and then call you when they get an EDD agent on the line. Their video shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The website is claimyr.com if you want to check it out. It was the only way I finally got answers about my missed interview.

This is TOTALLY by design!!! They're HOPING you'll give up so they don't have to pay your claim!!! I had THREE missed interview appointments before they finally called me. Keep detailed records of EVERYTHING because you'll need it when you inevitably have to appeal their decision. The whole system is designed to DISCOURAGE people from collecting benefits they're entitled to!!!

I'm an employment attorney who works with UI claimants, and this situation happens frequently. Here's what's likely occurring: EDD eligibility interviewers are assigned more interviews than they can complete in a day, so they prioritize based on various factors including case complexity and backlog dates. What to do now: 1. Document today's missed interview (date, scheduled time window, and that no call was received) 2. Try submitting a message through UI Online specifically mentioning the missed eligibility interview and requesting a new date 3. If you can reach a representative by phone, ask them to document the missed interview in your case notes 4. Continue certifying for benefits while waiting for the rescheduled interview Most importantly, prepare your explanation for the family emergency separation from your employer, as they'll focus on this during the eventual interview. Gather any documentation showing the necessity of leaving your job.

UPDATE: I finally got through to EDD this morning after trying for three days straight! The representative confirmed they had to reschedule my interview due to "departmental needs" (whatever that means). My new interview is scheduled for next Friday. She said this happens a lot and apologized for the inconvenience. At least now I know what's happening, but it's still frustrating to wait another week. Thanks everyone for your advice and support!