Need to reschedule EDD phone interview - website won't let me! Best number to call?

same thing happened to my cousin last month. you gotta call the main EDD number at 800-300-5616. but good luck getting through... took her like 20 attempts

The website rescheduling feature is notoriously glitchy. You need to call 1-800-300-5616, but try calling right when they open at 8:00 AM. If you miss your interview without rescheduling, they'll make a determination based on available information, which often results in disqualification. Make sure to document your attempts to reschedule (screenshots of errors, etc.) in case you need to appeal.

you might try calling the appeals office too. they sometimes can help with interview stuff. my brother did that once. think the number is on your interview notice.

I was in a similar situation last month and discovered Claimyr (claimyr.com). It's a service that helps you get through to an EDD representative much faster. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. I was connected with an EDD agent in about 25 minutes instead of spending days trying to get through. The agent was able to reschedule my eligibility interview on the spot. Definitely worth checking out given your time crunch.

You're probably stressing over nothing honestly. I missed my phone interview last year because my phone died, and they just called me back the next day. All these people saying you'll get automatically disqualified are exaggerating.

I would just like to add that when I called to reschedule my interview, I made sure to document everything. Write down the date and time you call, the name of any representatives you speak with, and any confirmation numbers they provide. This documentation can be crucial if there's any dispute later about whether you attempted to reschedule. Also, some EDD offices have slightly different procedures, so your experience might vary depending on which office is handling your claim.

ALSO don't forget to check if your interview notification letter has a SPECIFIC number to call for rescheduling!!! Sometimes there's a direct line listed on there that's different from the main EDD number. I almost missed mine because I was calling the wrong place!!

Update us on what happens! If you do manage to reschedule, make sure you're fully prepared for the new interview. Have documentation ready regarding your job separation, any work search activities, and be clear about your availability for work. The eligibility interview is critical to your claim being approved.

UPDATE: Success! I used the number from my interview notice (thanks again for that tip!) and got through after only about 35 minutes on hold. The representative was actually very understanding and rescheduled my interview for next Monday. She said they're used to rescheduling requests and it won't affect my claim negatively. Such a relief! Thank you everyone for your help and advice!