Need to reschedule EDD phone interview - website won't let me! Best number to call?

same thing happened to my cousin last month. you gotta call the main EDD number at 800-300-5616. but good luck getting through... took her like 20 attempts

The website rescheduling feature is notoriously glitchy. You need to call 1-800-300-5616, but try calling right when they open at 8:00 AM. If you miss your interview without rescheduling, they'll make a determination based on available information, which often results in disqualification. Make sure to document your attempts to reschedule (screenshots of errors, etc.) in case you need to appeal.

you might try calling the appeals office too. they sometimes can help with interview stuff. my brother did that once. think the number is on your interview notice.

I was in a similar situation last month and discovered Claimyr (claimyr.com). It's a service that helps you get through to an EDD representative much faster. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. I was connected with an EDD agent in about 25 minutes instead of spending days trying to get through. The agent was able to reschedule my eligibility interview on the spot. Definitely worth checking out given your time crunch.

You're probably stressing over nothing honestly. I missed my phone interview last year because my phone died, and they just called me back the next day. All these people saying you'll get automatically disqualified are exaggerating.

I would just like to add that when I called to reschedule my interview, I made sure to document everything. Write down the date and time you call, the name of any representatives you speak with, and any confirmation numbers they provide. This documentation can be crucial if there's any dispute later about whether you attempted to reschedule. Also, some EDD offices have slightly different procedures, so your experience might vary depending on which office is handling your claim.

ALSO don't forget to check if your interview notification letter has a SPECIFIC number to call for rescheduling!!! Sometimes there's a direct line listed on there that's different from the main EDD number. I almost missed mine because I was calling the wrong place!!

Update us on what happens! If you do manage to reschedule, make sure you're fully prepared for the new interview. Have documentation ready regarding your job separation, any work search activities, and be clear about your availability for work. The eligibility interview is critical to your claim being approved.

UPDATE: Success! I used the number from my interview notice (thanks again for that tip!) and got through after only about 35 minutes on hold. The representative was actually very understanding and rescheduled my interview for next Monday. She said they're used to rescheduling requests and it won't affect my claim negatively. Such a relief! Thank you everyone for your help and advice!

Congratulations on getting it rescheduled! This is such a good reminder for everyone to always check their interview notice for specific contact numbers. I've been dealing with EDD for months and never thought to look for alternative numbers on the actual paperwork. Your experience will definitely help other people in similar situations. Good luck with your Monday interview!

This entire thread is such a goldmine of information! I'm dealing with EDD for the first time and honestly feeling pretty overwhelmed by the whole process. Reading through everyone's experiences and tips here has been incredibly helpful. The fact that there are specific numbers on the interview notices that are different from the main line is something I never would have thought to look for. I'm going to save this thread and share it with my sister who's also navigating unemployment right now. It's amazing how much easier this process becomes when you have people sharing their real experiences and solutions. Thank you all for creating such a supportive community!

Wow, what a journey this thread has been! As someone who's been lurking on this community for a while but never posted, I had to jump in after reading through all of this. I'm currently waiting for my own EDD eligibility interview to be scheduled, and honestly, I was dreading the whole process. But seeing how everyone came together to help @Luca Russo, and all the practical tips that came out of it (especially about checking the interview notice for specific numbers!) has made me feel so much more prepared. It's incredible how much valuable information gets shared when people actually help each other instead of just complaining. I'm definitely going to keep this thread bookmarked for reference. Thanks to everyone who contributed - you've probably helped way more people than you realize!

This thread is exactly what I needed to read today! I'm scheduled for my own EDD phone interview next week and have been so anxious about the whole process. Seeing @Luca Russo successfully reschedule and all the amazing tips everyone shared (especially about checking the interview notice for specific numbers - who knew?!) has really eased my nerves. The advice about documenting everything and being prepared with all your paperwork is spot on too. It's so refreshing to find a community where people actually help each other navigate this confusing system instead of just venting. I'm bookmarking this thread for sure and will definitely pay it forward when I can help someone else. Thanks to everyone who contributed!