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Got EDD phone interview notice after 2 years off unemployment - can't miss work!

I'm freaking out a little - I just got a notice from EDD scheduling a phone interview, but I haven't been on unemployment for almost 2 years! I'm currently employed full-time at a manufacturing company and the interview is scheduled right in the middle of my shift (11:15am next Tuesday). I can't just walk off the production line to take an hour-long call, and my supervisor is really strict about phone use during work hours. Why would EDD suddenly want to interview me after all this time? Has anyone had this happen? Is there a way to reschedule or cancel since I'm not even collecting benefits anymore? I'm worried if I miss this call something bad will happen to my record or they'll think I was committing fraud or something.

dont worry about it. if ur not collecting benefits anymore they cant do anything to u. just ignore it

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Diego Vargas

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This is incorrect advice. You should never ignore official EDD correspondence, even if you're no longer collecting benefits. They could be investigating an overpayment issue from your previous claim period, which can have consequences regardless of your current employment status.

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they did this to me to!!1 except i was getting benefits & the interview was about some job i had applied to like 6 months earlier. TOTALLY caught me off guard. turns out some employer reported i turned down 'suitable work' which wasn't even true!!!

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Omar Fawaz

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Did you have to pay anything back? I'm worried they might claim I owe them money from when I was on unemployment back then, even though I reported everything correctly.

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nah, i got lucky. i explained everything 2 the interviewer and they closed the case. but my roomate had to pay back like $8k because she didnt answer their calls and they just decided against her without hearing her side :/

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Diego Vargas

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You absolutely need to attend this interview or reschedule it. EDD can and does conduct interviews even years later if they believe there may have been an issue with your previous claim. This could relate to income verification, work search requirements, or a potential overpayment they identified during an audit. Call EDD as soon as possible to reschedule. According to their policy, you can request a reschedule one time by calling the number on your interview notice. Explain your work situation and request a time outside your work hours. Document your call with the date, time, and representative's ID number if possible. DO NOT ignore this interview. Missing it could result in an automatic disqualification decision, potential overpayment assessment, or even penalties that could affect future claims if you ever need to file again.

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Omar Fawaz

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Thank you so much for the detailed advice. I tried calling the number on the notice today but couldn't get through - just kept getting the message that they're experiencing high call volume. Do you know if there's a better time to call or another way to request the reschedule?

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StarStrider

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I've been through this exact situation before. EDD regularly conducts these interviews as part of their ongoing fraud prevention measures, especially if something triggered their system. It could be a past employer submitted late information, or there was a wage discrepancy that just now got flagged. For rescheduling: the notice should have instructions about rescheduling. Usually you need to call at least 48 hours before your scheduled interview time. If you can't get through on the main line, try using Claimyr (claimyr.com) - it helped me actually reach an EDD rep when I was in a similar situation. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km When you do talk to EDD, ask specifically why this interview was scheduled. That way you can prepare any documents you might need. Sometimes these are just verification calls and not actually about any problems.

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Omar Fawaz

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Thanks for the tip about Claimyr. I'll check it out because I've tried calling multiple times today and keep hitting dead ends. Did EDD tell you why they were interviewing you so long after your claim ended?

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StarStrider

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Yes, in my case they were reviewing claims from that quarter because of some policy update. It was actually pretty routine - they just needed to verify some information about a part-time job I had reported. Once I explained everything, the case was closed immediately. The rep was actually pretty understanding about the whole thing.

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Sean Doyle

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This happened to me just last month!!! I stopped claiming benefits in 2023 and then randomly got an interview notice. I was terrified they were going to say I owed them money. Turns out a previous employer contested something WAY after the fact (like 19 months late). I had documentation though so everything worked out fine.

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Zara Rashid

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DO NOT SKIP THE INTERVIEW!! EDD will make a determination without your input if you don't show up, and it will almost certainly not be in your favor. They can determine an overpayment and start collection proceedings even if you're no longer on benefits. I work night shift and had the same problem with interview timing. I had to take time off work, but it was worth it to avoid thousands in potential overpayment charges. Call the Claimyr service if you can't get through on the regular line - I wasted 3 days trying to call before using their service.

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Luca Romano

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This is so frustrating! Why doesn't EDD have a simple online way to reschedule these interviews? Every other state agency has joined the 21st century except them. Their phone system is designed to be impossible to navigate - I'm convinced it's intentional so they can disqualify more people who can't get through.

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Omar Fawaz

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Update: I finally got through to EDD this morning after using Claimyr (thanks for that recommendation). Turns out they're doing a random audit of claims from Q2 2023 and need to verify some information about my job search activities from back then. The agent was actually really helpful and rescheduled my interview for 5:30pm next Thursday when I'm off work. She said to have my work search records ready but that it's mostly a formality. Such a relief!

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Diego Vargas

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That's excellent news! Make sure to gather any documentation you have of your work search activities from that period. Even if you don't have everything, be prepared to explain your job search methods in detail. Glad you got it rescheduled to a time that works with your current employment.

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see? told u it was no big deal lol

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Sean Doyle

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Do u still have ur work search records from 2 years ago?? I lost all mine when my phone broke :

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Omar Fawaz

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I'm digging through my emails now. I think I used to email myself notes about applications, and I still have confirmation emails from some job sites. Hoping that's enough! I definitely don't have everything though.

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Diego Vargas

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If you don't have all your records, just be honest about it during the interview. Explain the methods you used to search for work, any networking you did, applications you remember submitting, and interviews you attended. Being forthright about what you did, even without complete documentation, is usually sufficient for these routine audits. The interviewer understands that people don't keep perfect records, especially from two years ago.

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