


Ask the community...
After thinking about this more - I wonder if the issue might be that your check stubs only verified part of the period they're questioning. When they say "November 14th and on" - how far do your check stubs go? If your last day was in December or January, but you only had stubs through mid-December, that might be the gap they're concerned about.
UPDATE: Finally got this resolved! I used that Claimyr service to get through this morning and spoke with a Tier 2 specialist. Turns out my claim WAS under quarterly review - you were right! The specialist said January is when they conduct a lot of these reviews, and mine got flagged because I had some part-time work in October. Once she verified everything, she manually released the payment and said it should be on my Money Network card within 24-48 hours. She also said if I hadn't called, it might have taken another week to clear automatically. Thanks everyone for the help!
Thanks for the update!!! I'm going to try that service too because I'm STILL waiting and getting desperate. Glad you got your money!!!
So glad you got this figured out! This is exactly why I recommended looking into quarterly reviews earlier. It's frustrating that EDD doesn't notify people when their claims are under review - would save everyone a lot of stress and confusion. Your experience will definitely help others who find themselves in the same situation.
Ella Knight
UPDATE: I just managed to log in! Seems like the system might be coming back up. Try again now everyone!
0 coins
Noah Irving
•THANK YOU! Just tried and got in too! Was able to complete my certification. What a relief!
0 coins
QuantumQuasar
I've been dealing with similar login issues for the past few days too. What's really frustrating is that EDD doesn't seem to have a reliable way to notify users when these outages happen - I had to find out about the maintenance from this thread! For anyone still having trouble, I've found that using an incognito/private browser window sometimes helps, and also trying the mobile app instead of the website. The app seems to handle the server load a bit better sometimes. Really hope they get their system stability sorted out soon because this happens way too often.
0 coins