


Ask the community...
The most frustrating part is that there's no acknowledgment from EDD that their phone system is broken. They act like it's normal for people to spend entire days trying to reach them.
Final thought: if you're employed and trying to call during work hours, the math really doesn't work out. Missing work to maybe get through to EDD (if your call doesn't drop) just isn't sustainable long-term.
Been following this thread and finally tried Claimyr today. Got my callback in 32 minutes on a Friday afternoon (which is supposed to be impossible). Definitely worth it to avoid the manual calling nightmare. Thanks everyone for the recommendations.
Final update from me: Used the auto-dial service after reading this thread. 28 minutes to connect, resolved my claim issue in 15 minutes total. Kicking myself for not doing this 3 weeks ago instead of the manual calling torture. Sometimes you just need to admit when a system is broken and find a workaround.
PSA: If you're tracking your calls like I am, the success rate seems to be about 1 in 73 attempts to even get on hold, then about 50/50 whether the call stays connected. So you need roughly 146 calls to actually talk to someone.
It's brutal math. That's why I finally gave up and paid for help - the time investment just wasn't sustainable.
This is exactly why services like Claimyr exist. Sometimes you have to admit the system is too broken to handle manually.
For what it's worth, I finally got through after 4 days of calling from San Diego. Key was calling at exactly 8:00am, not 7:55 or 8:05. Something about that exact timing seemed to work better.
Edwards Hugo
I made this mistake too! Kept trying Sunday nights thinking maybe they had weekend hours.
0 coins
Evelyn Rivera
At least you figured it out. I'm still struggling to get through during actual business hours!
0 coins