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Beth Ford

Unexpected EDD interview scheduled years after my last claim - do I still need to attend?

I'm seriously confused right now. I just checked my mail and found a notice from EDD scheduling me for an eligibility interview this Thursday afternoon. The thing is, I haven't been on unemployment since May 2023 (almost 2 years ago) when I exhausted my benefits after losing my marketing job due to downsizing. The questions listed on the back of the notice are all about the retail position I lost back in late 2022 that originally qualified me for benefits. The interview is scheduled during a 2-hour window when I'm supposed to be working at my new freelance gig, which I can't really afford to miss. Does anyone know what this is about? Why would EDD want to interview me about a claim that ended years ago? Do I actually need to participate in this interview? And if so, is there any way to reschedule it without messing up whatever this is about? I'm worried they might be reviewing old claims and I'll somehow owe money back if I don't handle this right.

Yes, you absolutely need to attend this interview or at least reschedule it. EDD sometimes conducts retroactive eligibility reviews, even years after claims have ended. This could be part of their fraud prevention efforts or they may have flagged something in your specific claim for review. If you don't participate, they could potentially determine you were ineligible for benefits you already received and issue an overpayment notice requiring you to pay back thousands of dollars plus penalties. Call the EDD customer service line at 1-800-300-5616 to request rescheduling. Make sure to explain your work conflict. They should accommodate a reasonable request to reschedule.

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Beth Ford

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Oh no, that sounds serious! I definitely don't want to get hit with an overpayment. Do you know if there's a specific reason they'd be reviewing my old claim? I reported everything correctly as far as I know.

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this happened to my roomate last yr. he ignored it and got a $7k overpayment notice 3 months later lol. dont be like him

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Beth Ford

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Yikes, that's terrifying! Did your roommate end up having to pay it all back?

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Joy Olmedo

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Good luck getting through to EDD to reschedule! I spent TWO WEEKS trying to reach someone when I had a similar situation. Their phone system is the absolute worst.

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Isaiah Cross

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I had the exact same problem trying to reach EDD about my retroactive interview! After wasting days getting busy signals and disconnections, I found this service called Claimyr that got me connected to an EDD rep in under 30 minutes. Seriously saved my sanity. Their website is claimyr.com and they have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km If you're in a time crunch to get this rescheduled before your interview date, it might be worth checking out. They basically navigate the phone system for you and call you back when they've got an agent on the line.

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Kiara Greene

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These retroactive interviews usually happen for one of three reasons: 1. Random audit (least common) 2. Employment data from your former employer doesn't match what you reported (most common) 3. Someone reported potential fraud on your claim Most likely scenario is that your former employer reported something different about your separation reason or earnings than what you stated on your claim. Even though it's been a while, EDD has up to 5 years to investigate and issue overpayments for regular UI claims. To reschedule, call the number on your interview notice (not the main EDD line) and follow the prompts for rescheduling an eligibility interview. I'd recommend doing this ASAP as they typically only allow rescheduling if it's done before your originally scheduled interview time.

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Beth Ford

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Thank you for this detailed explanation. I'm thinking it might be scenario #2. My former employer was always disorganized with their HR records. I'll try calling the number on the notice tomorrow morning. Hopefully I can get through!

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Evelyn Kelly

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Wait, I'm confused... are you talking about SDI or regular unemployment? Because the interview process is totally different. And did you already certify for the new weeks or is this an appeal hearing? I got a similar notice but it was for disability not unemployment.

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Kiara Greene

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The OP is talking about a regular UI eligibility interview (also called a determination interview) for an old claim, not SDI or an appeal hearing. These are different processes. This is about a review of a past UI claim that already ended, not about certifying for new weeks.

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Paloma Clark

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I experienced almost the exact same situation last year. Had UI in 2022, then in 2024 got a surprise interview notice about my 2022 claim. In my case, they were investigating whether I had refused suitable work during one week of my claim (I hadn't, but a former coworker apparently told them I had). Here's what worked for me: 1. I called the specific phone number on my interview notice (NOT the general EDD number) right when they opened at 8am 2. Selected the option for rescheduling interviews 3. Explained my work conflict 4. Got it rescheduled for the following week During the actual interview, have any documentation ready about your separation from that job (layoff notice, final paycheck stub, etc). The interview will focus specifically on the questions listed on your notice, so prepare answers for those exact questions. Don't stress too much - these retroactive reviews are fairly routine, but you definitely need to participate or reschedule properly.

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Beth Ford

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Thank you so much for sharing your experience! That's really helpful. I'll try calling the specific number on my notice tomorrow morning at 8am sharp. I think I still have my layoff documentation in email somewhere - I'll dig that up tonight.

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Joy Olmedo

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EDD IS THE WORST!!! They wait YEARS to investigate claims and then expect you to drop everything for their stupid interviews. I bet they'll make you wait on hold for 2 hours too even though YOU have to be available during THEIR chosen time slot. The whole system is designed to make people fail.

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One more thing to know - if you can't get through to reschedule by phone, you can also send a secure message through UI Online (if you still have access to your account) requesting a reschedule. Include your claim ID, the scheduled interview date/time, the reason you need to reschedule, and several alternative dates/times that would work for you. This creates a documented record of your attempt to reschedule if there are any issues later.

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Beth Ford

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That's a great backup plan! I think I can still log into my UI Online account. I'll try the phone first, but if that doesn't work, I'll definitely send a message through the portal. Thanks!

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update us on what happens! im curious if this is happening to more people. maybe EDD is doing a big audit of old claims?

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Beth Ford

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Will do! I managed to get through this morning using the number on the notice. They rescheduled my interview for next Tuesday. The rep wouldn't tell me exactly why they're reviewing my claim, just said it was a "routine eligibility verification." I'll update after the interview!

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Tasha Carney

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@Beth Ford Any update

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Beth Ford

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@Tasha Carney Thanks for checking in! I ended up trying claimyr.com the (tool someone mentioned above and) it was a game-changer. They connected me with an actual human at EDD within about 30 minutes, which saved me hours of waiting on hold. The agent explained that they were conducting random audits of claims from that period, and mine was selected for review. Nothing to worry about! I explained my work conflict, and they were able to reschedule the interview for early next week. The agent also confirmed I could do it by phone instead of video, which makes it much easier to fit around my freelance schedule. If you ever run into EDD issues yourself, I highly recommend using Claimyr. Talking to a real person made all the difference in clearing up the confusion quickly.

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Carmen Vega

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This is really helpful to know about! I had no idea EDD could come back years later to review old claims. It's good that you were able to get it rescheduled - that must be such a relief. The random audit explanation makes sense too, even though the timing is super inconvenient. I'm curious about the Claimyr service you mentioned - I've been dreading having to call EDD about anything because of their notorious wait times. It's reassuring to hear there might be a way to actually get through to a real person without spending your entire day on hold. Thanks for sharing your experience and keeping us updated!

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Chloe Harris

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I'm glad you were able to get through and reschedule! This is a really important thread for anyone who might face a similar situation. I had a retroactive interview about 18 months ago for a claim from 2021, and like you, I was completely caught off guard by the timing. One thing I learned during my experience: when you do have your rescheduled interview, make sure to have your separation documentation ready (layoff notice, final pay stub, etc.) and be prepared to answer the specific questions listed on your notice. The interviewer will stick pretty closely to those questions, so reviewing them beforehand really helps. Also, don't be surprised if they ask about your work search activities during specific weeks - even though it's been years, they sometimes want to verify you were actively seeking work during your benefit period. I had to reconstruct some of my job search records from old emails and browser history. Good luck with your interview next week! It sounds like yours is just a routine audit, so you should be fine as long as you're prepared and honest about everything.

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Chris King

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This is such valuable advice, thank you! I hadn't thought about work search documentation - that's a really good point. I'm going to spend some time this weekend going through my old emails and maybe even checking my LinkedIn activity from that time period to refresh my memory on what jobs I was applying for. It's crazy how much detail they expect you to remember from years ago! I'm definitely feeling more prepared now though. Really appreciate everyone sharing their experiences in this thread - it's made what seemed like a scary situation feel much more manageable.

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Isla Fischer

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This thread has been so educational! I had no idea EDD could circle back years later for these kinds of reviews. @Beth Ford I'm really glad you were able to get it sorted out and rescheduled. The fact that it's just a random audit is actually reassuring - I was worried they might be targeting specific claims for fraud investigations or something more serious. The Claimyr service sounds like a lifesaver too. I've been putting off calling EDD about a different issue because I know how impossible it is to get through. Knowing there's a way to actually reach a human being without losing an entire day might finally motivate me to deal with it. Thanks for keeping us updated throughout this process - it's really helpful to see how these situations actually play out in real time rather than just hearing horror stories after the fact!

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