California Unemployment

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so glad to see this thread with all the helpful solutions! I've been lurking in this community for a while as someone who's had to navigate EDD issues, and this is exactly the kind of collaborative problem-solving that makes such a difference. The direct URL workaround is brilliant - I just bookmarked it myself even though I'm not currently having login issues, because based on what everyone's saying, this seems to be a recurring problem. It's really frustrating how these technical glitches always seem to happen at the worst possible times when people are already stressed about finances. But seeing everyone jump in to help each other with different solutions (Edge browser, disabling adblockers, direct URLs, phone certification) really restores my faith in community support. For anyone still having issues, I'd also suggest trying to clear your browser's SSL state/certificates if the other solutions don't work - sometimes that can resolve certificate-related login problems too. You can usually find this under your browser's advanced security or privacy settings.

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Thank you so much for adding that SSL certificate tip! I'm relatively new to dealing with EDD issues and honestly had no idea that browser certificates could cause login problems like this. It's amazing how many different technical solutions people have shared in this thread - from adblockers to different browsers to direct URLs. I'm saving all of these tips for future reference because it seems like EDD website issues are pretty common. Really appreciate how supportive everyone is here when we're all just trying to get through these stressful situations!

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This thread has been incredibly helpful! I'm a newcomer here but have been dealing with similar EDD website issues on and off for months. Just wanted to add that if you're using any VPN services, try disabling them temporarily - I've found that sometimes EDD's security systems don't play well with VPNs and can cause login buttons to become unresponsive. Also, for anyone who might be using older computers or tablets, make sure your browser is updated to the latest version. EDD's website seems to use some newer web technologies that don't work properly on outdated browsers. The direct URL solution that Miguel shared is fantastic - I just tested it myself and it works perfectly! Definitely bookmarking that for future use. It's really reassuring to see how this community comes together to help each other navigate these frustrating technical issues. When you're already stressed about benefits and payments, the last thing you need is a broken website making everything worse.

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Great point about VPNs! I never would have thought of that but it makes total sense that EDD's security would flag VPN traffic as suspicious. I'm actually using a VPN right now for work so I'll definitely try disabling it if I run into login issues in the future. The browser update tip is solid too - I learned that lesson the hard way when I was stuck on an old version of Safari for weeks wondering why nothing was working properly. Really appreciate you sharing these additional troubleshooting steps! This whole thread has basically become like a comprehensive guide to fixing EDD website problems. So helpful for newcomers like us who are still learning all the quirks of dealing with their system.

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Congrats on landing the marketing job! Just went through this myself a few months back. Everyone's giving great advice here - definitely certify for your final week and report the employment during that certification. The system will walk you through it with specific questions about your start date and new employer. One thing I'd add is to keep screenshots of your final certification showing you reported finding work, just in case you need proof later. Also, if you haven't already, consider setting up direct deposit for any final payments to avoid delays. The transition from unemployment to employment can feel weird after being on benefits, but you're doing everything right by asking these questions first. Best of luck with the new role!

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Thanks so much for all the detailed advice! The screenshot tip is really smart - I never would have thought to document that final certification. I'm definitely feeling more confident about this whole process now. It's reassuring to hear from so many people who've been through the exact same situation. Really appreciate this community - you all have been incredibly helpful! 🙏

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Congrats on the new job! I just went through this exact same process about 3 months ago. Definitely certify for your last week of unemployment and report that you found employment during the certification. When you're going through the questions, there will be a section asking if you refused any work or if your employment situation changed - that's where you indicate you accepted a job. Make sure to have your new employer's information ready (company name, address, start date) because they'll ask for those details. The system is pretty straightforward once you know what to expect. And like others mentioned, your claim stays open for the full benefit year, so if anything happens with the new job, you can restart certifying without having to reapply. Good luck with the marketing position - that sounds like an exciting opportunity!

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This whole thread is such a lifesaver! I'm bookmarking it because I know I'll probably run into this issue again. The EDD website seems to break in new and creative ways every few months. One thing I wanted to add - if you're still having trouble after trying all these solutions, don't forget that you can also visit a local America's Job Center of California (AJCC) office if there's one near you. They have computers and staff who can help you log in and certify in person. I had to do this once when their system was down for days and I was about to miss my certification window. Not the most convenient option, but it's there as a last resort. Really appreciate everyone sharing their workarounds - this community is way more helpful than EDD's actual tech support!

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That's such a great point about the AJCC offices! I had no idea they could help with UI Online issues - that's definitely worth knowing as a backup option. It's honestly sad that we need so many workarounds just to access basic unemployment services, but I'm really grateful for threads like this where everyone shares what actually works. The fact that this community provides better tech support than EDD's official channels says everything about the state of their system. Thanks for mentioning the in-person option - I'm sure that could be a lifesaver for people who aren't as tech-savvy or don't have multiple devices to try!

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I'm dealing with this exact same issue right now! Been trying to log in for the past two days and it just sits on that loading screen forever. I've tried everything - different browsers, clearing cache, restarting my computer, even tried on my phone with mobile data. Nothing works! My certification deadline is this weekend and I'm starting to panic. Thank you everyone for sharing all these solutions - I'm going to try the early morning approach and incognito mode first thing tomorrow. It's so frustrating that we have to become IT experts just to access our benefits. Really appreciate this community for actually providing helpful solutions when EDD's own support is useless!

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Taylor To

Hey Luca! I totally understand your frustration - I went through this exact same thing a couple months ago and it was incredibly stressful watching the deadline approach. One thing that really helped me was keeping a log of every attempt I made to log in, including screenshots of the loading screen and timestamps. This documentation ended up being super useful when I had to call EDD later to explain the technical issues. Also, since you mentioned you've already tried mobile data, you might want to try using your mobile hotspot on your computer instead of your regular wifi - sometimes that can bypass whatever network-specific issues are causing the problem. The early morning approach that worked for Nia is definitely your best shot though. Set that alarm for 5:30am and have the direct login URL ready to go! And remember, missing one certification due to technical issues won't ruin everything - they can backdate payments when you can prove it was their system's fault. You've got this!

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Luca, I completely understand your panic! I just went through this exact situation last month and it was absolutely nerve-wracking. Here's what finally worked for me after days of frustration: I combined several of the tips from this thread - I tried at 5:15am using incognito mode on my phone instead of my computer, went directly to the UI Online URL that Andre shared, and made sure I had absolutely nothing else running (no other tabs, apps, etc.). The key was being patient during that loading screen - I literally timed it and it took almost 3 minutes before it finally redirected me to the dashboard. Also, make sure you're not clicking refresh or back button during the loading process, even though every instinct tells you to! If the early morning approach doesn't work, don't forget about that Claimyr service that Yuki mentioned for getting through to an actual EDD agent quickly. Worst case scenario, the TeleCert phone line is always there. You'll get through this - we all have!

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I'm currently in a very similar situation and this thread has been incredibly helpful! I accepted a freelance writing contract last week but won't start until May 6th. After reading everyone's experiences here, I feel much more confident about continuing to certify until I actually begin working. One thing I wanted to add that might help others - I called EDD yesterday specifically about contract work reporting and the rep mentioned that for freelance/contract work, it's especially important to keep detailed records since the earnings can vary week to week. She recommended keeping a simple log with dates worked, hours (if hourly), and total earnings for each day. Also, for anyone doing project-based contract work, the rep told me that if you complete a project mid-week, you should report the full payment for that project in the week you completed it, not spread it across multiple weeks. This was something I hadn't considered! Thanks to everyone who shared their experiences - it's so much more helpful hearing from people who've actually been through this process than trying to interpret the official EDD guidelines alone. You've all made this transition feel much less stressful! 🙏

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This is such valuable information about project-based reporting! I hadn't thought about the timing of when to report project payments - that's a really important distinction from hourly work. The detail about reporting the full payment in the week you complete the project (rather than spreading it out) could definitely affect how much you can still receive in partial benefits for that week. Your point about keeping detailed records for freelance work is spot on too. It sounds like the variability of contract/freelance earnings makes documentation even more critical than regular W-2 employment. I'm definitely going to start that daily log you mentioned before I even begin working. It's so helpful that you called EDD directly to get specific guidance on contract work reporting - that gives me confidence that the information is accurate and current. Thanks for taking the time to share what you learned, especially the project completion timing detail. That's the kind of specific guidance that's really hard to find in the official documentation! Hope your freelance writing contract goes well! 📝

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I'm going through almost the exact same situation right now! Just accepted a contract position yesterday but won't start until early May. This thread has been incredibly reassuring - I was worried I might be doing something wrong by continuing to certify. Based on everyone's experiences here, it sounds like the key principle is really straightforward: you certify based on your actual work status during those specific weeks, not future commitments. Since you weren't working during 4/10-4/23, you should definitely certify for those weeks. One thing that helped ease my anxiety about this was realizing how common this transition must be - people accept jobs while on unemployment all the time, and EDD's system is designed to handle it. The fact that multiple people here have gotten consistent guidance from EDD reps confirms that continuing to certify until you actually start working is the correct approach. For the earnings reporting when you do start, I'm planning to keep a simple spreadsheet tracking dates worked and earnings (even before getting paid) so certification is easier. The advice about clarifying with your employer how they calculate partial week pay is brilliant - I'm definitely going to ask about that upfront. Congrats on landing the contract role after 3 months! It sounds like you're being super thoughtful about doing everything correctly, which is exactly the right approach. 🎉

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Thank you so much for sharing your situation! It's really comforting to know I'm not the only one going through this exact transition right now. You're absolutely right that this must be a common situation - people transitioning from unemployment to contract work happens all the time, especially in today's job market. I love how you framed it as certifying based on your "actual work status during those specific weeks" - that really simplifies the whole decision-making process. It takes the guesswork out of it when you think about it that way. The spreadsheet idea is definitely something I'm going to implement too. After reading everyone's advice here, it seems like good record-keeping is crucial for contract work since the earnings can be so variable compared to regular W-2 employment. Thanks for the congrats! It feels good to finally have something lined up after these 3 months. This whole thread has been such a lifesaver - way more helpful than trying to decode the official EDD website on my own. Best of luck with your contract position starting in May! 🙏

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Hi everyone! I'm completely new to this community and just joined after experiencing the exact same panic with the one-week certification notice yesterday. I've been unemployed since my data analyst position was eliminated in early March, and I still have about $4,400 left in my claim balance. When I first got that notification, I immediately thought "this is it - they're ending my benefits early!" and spent hours last night frantically googling trying to figure out what was happening. Stumbling across this thread has been such an enormous relief! It's absolutely incredible to see how many people are going through this identical situation right now - this thread has basically become a support group for everyone affected by EDD's March schedule adjustment! The explanations about quarter-end alignment and internal accounting periods finally make everything click. It's just mind-boggling that EDD can't include even one simple explanatory sentence with these notices. I'm definitely following all the amazing advice here - already screenshot my claim balance, set multiple phone reminders for the certification deadline, and I'm expecting everything to go back to the normal two-week cycle after this weird week. Thank you to everyone for sharing their experiences, especially the long-time members who took the time to explain what's actually happening. This community provides better information than EDD's own communication system! It's so reassuring to know we're all figuring this out together.

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Ellie Kim

Hi everyone! I'm a complete newcomer to this community and just created an account after getting hit with the exact same one-week certification notice this morning. I've been unemployed since my marketing coordinator position was eliminated in mid-February, and I still have about $5,000 left in my claim balance. When I first saw that notification, I had an absolute panic attack - my immediate thought was "they're cutting off my benefits without warning!" I spent the entire morning frantically searching online trying to figure out what was going wrong with my claim. Finding this thread has been like finding an oasis in the desert! It's honestly incredible to see how many people are experiencing this identical situation right now. This thread has basically become the unofficial EDD support group for everyone who got blindsided by their March schedule adjustment! The explanations about quarter-end alignment and internal accounting procedures finally make sense of what seemed like a completely random system glitch. What's absolutely infuriating is that EDD couldn't be bothered to include even the most basic explanation with these notices. Literally just adding "routine quarterly schedule adjustment - benefits not affected" would have prevented so much unnecessary stress and sleepless nights for thousands of people! I'm definitely going to follow all the excellent advice from this thread - already took screenshots of my claim balance, set multiple phone alarms for the certification deadline, and I'm mentally preparing for everything to return to the normal two-week cycle after this anomaly. Thank you to everyone for sharing their experiences, especially the veteran members who took the time to educate all us panicked newcomers. This community is honestly more helpful than any official EDD resource I've found!

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