Hey everyone! I'm also new to SDI (started about 3 weeks ago for a work injury) and this thread has been incredibly helpful. I was literally about to call EDD to ask about the maintenance but now I understand it's just UI system maintenance, not SDI. The distinction between the two systems makes total sense now that it's been explained. I really appreciate how supportive this community is - dealing with an injury is stressful enough without having to worry about payment delays on top of it. Going to stick to my normal certification schedule. Thanks for creating such a helpful discussion!

I'm also dealing with SDI for a medical issue and the maintenance notifications always make me nervous! Based on what everyone's sharing here, it sounds like we're in the clear since this is specifically UI maintenance. I've been on SDI for about 4 months now and I've learned that EDD's communication could definitely be clearer - they should really specify which system is affected right in the main announcement instead of making us hunt for details on Twitter. Thanks to everyone who shared their experiences, especially those who explained the technical differences between UI and SDI systems. Going to certify on my normal schedule today and hopefully avoid any delays. This community is such a great resource for navigating all the EDD confusion!

I'm in a similar boat right now - owing EDD about $4,200 from 2022 and expecting a $1,900 refund that I desperately need for medical bills. Reading through everyone's experiences here is both helpful and terrifying! From what I'm gathering, it seems like whether they take your refund depends on several factors: fraud vs non-fraud classification, how long you've been on a payment plan, and sometimes just luck of the draw. The fact that some people got to keep their federal refunds while losing state ones gives me a sliver of hope. I'm definitely going to look into that overpayment waiver form (DE 1446W) and try calling the collections number that @Keisha Williams shared. Has anyone had success getting EDD to agree NOT to intercept your refund if you can prove severe financial hardship? Like if losing the refund would mean not being able to pay rent or buy medication? Also wondering if filing taxes later in the year (closer to the deadline) makes any difference in terms of giving you more time to resolve things with EDD first?

I'm going through this exact nightmare right now too. Filed my taxes two weeks ago expecting a $2,100 refund that I need for my kid's daycare costs, and now I'm seeing all these horror stories about EDD just taking everything regardless of payment plans. What's really frustrating is that I've been religiously making my $85/month payments for over a year now on my $4,800 overpayment (also from 2023 when they decided I wasn't eligible AFTER the fact). I thought being responsible and sticking to the payment plan would protect me, but apparently not. Going to try calling that collections number tomorrow and see if I can get any kind of temporary hold. Also definitely looking into that waiver form - had no idea that was even an option. This whole system feels designed to kick people when they're already down. Thanks everyone for sharing your experiences, even though they're mostly terrifying. At least now I know what I might be dealing with instead of just sitting here hoping for the best.

I've been following this thread and wanted to share my recent experience with a similar issue. I accidentally put the wrong start date for my last job on my EDD application and was stressed about it affecting my claim. Here's what I learned: EDD actually prefers when people proactively correct mistakes rather than letting them sit. When I finally got through to a rep (took about a week of trying), she told me that honest mistakes like these happen all the time and they have a straightforward process to fix them. The rep was able to update my information right there on the call and explained that since I hadn't been paid any benefits yet, the correction wouldn't cause any overpayment issues. She also mentioned that the system will automatically recalculate everything based on the corrected info. One tip that really helped me get through on the phone: I called exactly at 8:00 AM (not 8:01 like some people suggest) on a Wednesday. It took about 20 minutes of being on hold, but I did get through. Also, have your Social Security number and all your employment details ready before you call - they'll want to verify everything. Don't stress too much about this - you're being honest and proactive, which is exactly what they want to see. The correction should be pretty straightforward since you caught it early!

I'm dealing with a somewhat similar situation right now! I didn't make a mistake on my application, but I've been trying to get through to EDD for weeks about a different issue and it's been incredibly frustrating. Reading through all these responses is actually really helpful - I had no idea about services like Claimyr or some of these phone timing strategies. @CyberSamurai - based on what everyone is saying here, it sounds like you're handling this the right way by being proactive about correcting the mistake. The fact that you haven't certified for any weeks yet should definitely work in your favor. I'd try the 8:00 AM call strategy that @Logan Greenburg mentioned, and if that doesn't work, maybe give that Claimyr service a shot. One thing I wanted to add - when you do get through to someone, maybe ask them to email you a confirmation of the correction they made, or at least get some kind of reference number for the change. That way you have documentation that the correction was requested and processed. Good luck getting this sorted out!

I went through something very similar earlier this year - EDD accused me of underreporting earnings by about $4,200 and wanted me to repay everything. It's terrifying when you get that letter! The good news is that based on your update about HR confirming the double-reporting error, you have a strong case. A few additional tips: 1) When you submit your appeal, include a cover letter that clearly summarizes the issue (employer double-reported overtime) and lists every document you're including. 2) Request a phone hearing rather than in-person if given the option - they're scheduling faster right now. 3) If you have any text messages or emails with your former supervisor about that October overtime, include those too. The fact that you have HR backing you up makes this much more likely to be resolved in your favor. Keep us posted on how it goes!

Absolutely include those timesheet records! Any documentation that shows when you actually worked those October overtime hours will help support your case. In my situation, the appeal took about 8 weeks from filing to the actual hearing, then another 2 weeks to get the written decision. So about 10 weeks total, but that was earlier this year when they seemed to be moving a bit faster. The key thing is that during the appeal process, they can't collect the overpayment, so you don't have to worry about paying anything back until there's a final decision. And if you win (which sounds likely given the HR letter), the whole thing just goes away. One more tip - if you get assigned a hearing date, make sure to call in about 10 minutes early. Sometimes the judge will take cases ahead of schedule if people are ready.

I'm literally going through this exact same situation right now! Filed my claim two weeks ago, absolutely certain I selected direct deposit, but logged in today and saw Money Network card selected. I was starting to panic thinking I somehow screwed up my application, but reading everyone's experiences here is such a relief - I had no idea this was just standard procedure for new claims! My payment was processed earlier this week, so based on all the timelines shared here, I'm hoping to see my card by early next week. Definitely going to call that card services number (1-866-692-9374) tomorrow morning to ask about expedited delivery since I have rent due soon too. The Money Network app transfer tip is a game changer - I was dreading being stuck with a debit card for weeks, but knowing I can transfer funds to my bank account within minutes of getting the card makes this whole situation so much more manageable. Thanks to everyone who shared their experiences and timelines! It's crazy that EDD doesn't explain any of this upfront, but communities like this are honestly a lifesaver for navigating all their confusing processes.

I'm in the exact same boat! Filed my claim about a week ago and was absolutely sure I selected direct deposit, but just checked my account and it shows Money Network card selected. I was starting to think I was going crazy or that there was some kind of glitch! Reading through all these comments has been such a relief - I had no idea this was just standard procedure for everyone's first payment. It's so frustrating that EDD doesn't explain this anywhere during the application process! My payment was just processed yesterday, so based on everyone's timelines here, I'm looking at probably late next week for the card to arrive. Definitely going to call that card services number (1-866-692-9374) first thing Monday morning to see about expedited delivery since I have bills coming up too. The Money Network app tip is amazing - I was dreading being stuck using a debit card for everything, but knowing I can just transfer the funds straight to my bank account once I get the card makes this whole situation so much more manageable. Thanks to everyone who shared their experiences and timelines! This community is honestly a lifesaver for figuring out EDD's confusing processes.