Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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just be happy ur getting paid lol. my cousin waited 8 weeks for her first payment and had to call like 50 times!
I'm going through something similar right now! Just filed my claim last week after quitting a retail job that turned out to require way more physical labor than advertised. The job posting said "sales associate" but I was expected to unload delivery trucks and move heavy merchandise all day. My knees can't handle that kind of work. I'm still waiting for my eligibility interview but reading your experience gives me hope that EDD will understand the job misrepresentation issue. Did you have any medical documentation about your back problems, or was your explanation about the physical requirements enough? Also keeping my fingers crossed that I don't run into the same earnings calculation confusion you experienced!
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I'm so sorry this happened to you! This exact situation is unfortunately way too common with EDD. I went through something similar a few months ago - they called me at 9:30am for a 2-4pm window while I was at a medical appointment. Here's what worked for me: First, immediately log into your UI Online account and send a detailed message explaining that they called outside the scheduled window (include exact times). Then look at your interview notice carefully - there should be a separate phone number specifically for rescheduling missed interviews that's different from the main EDD line. That number is usually much easier to get through! When you speak with them, ask for a "good cause" exemption since they called outside their own protocol. Take screenshots of your original appointment notice as proof of the correct time window. Don't panic - this is fixable if you act within 24-48 hours. The key is being persistent and documenting everything. Most people in this situation get successfully rescheduled without any impact on their benefits. You've got this!
This is such comprehensive advice, thank you! I'm new to this community and dealing with EDD for the first time, and I had no idea there were so many specific steps to take when they mess up like this. Your point about the "good cause" exemption is really helpful - I wouldn't have known to ask for that specifically. It's honestly mind-blowing how many people have experienced this exact same timing issue with EDD. Reading through this entire thread has been both eye-opening and reassuring. The fact that there's a separate rescheduling number that's easier to get through is such valuable information that I wish EDD made more obvious. I'm definitely saving all these tips in case I ever need them. Thank you for taking the time to share such detailed guidance - it really shows how supportive this community is!
This thread has been incredibly eye-opening as someone who's currently navigating the EDD system for the first time! I had no idea that calling outside scheduled windows was such a common issue, but it's reassuring to see so many success stories about getting it resolved. The advice about checking for that separate rescheduling number on the interview notice is golden - I never would have thought to look for that. It's frustrating that EDD's system seems designed to confuse people, but at least this community exists to share these crucial tips that you can't find in their official documentation. I'm definitely bookmarking this thread and taking screenshots of all the key advice about acting within 24-48 hours, documenting everything, and asking for "good cause" exemptions. Thank you to everyone who took the time to share their detailed experiences - it really makes navigating this stressful process feel less overwhelming!
I completely agree - this thread has been such a valuable resource! As someone who's also new to dealing with EDD, I'm amazed at how many people have gone through this exact same frustrating experience with early calls. It really highlights how broken their scheduling system is, but like you said, it's incredibly reassuring to see that there are actual solutions when you know what steps to take. The community knowledge here is honestly better than anything EDD provides officially. I'm also saving all these tips about the rescheduling number, the 24-48 hour window, and documenting everything with screenshots. It's crazy that we have to become experts in navigating their mistakes just to get the benefits we're entitled to, but at least we have each other to figure it out together!
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I had this issue last year. Turns out my claim wasn't actually eligible for reopening and I had to file a new one. Might be worth double-checking your status.
Oh man, I hope that's not the case for me. How did you find out about your eligibility?
I ended up having to call them. It was a pain, but at least I got it sorted out.
I've been dealing with the same issue for weeks! What finally worked for me was calling the 1-833-978-2511 number early in the morning (like 8:01 AM sharp when they open). The wait time was still brutal but I eventually got through to someone who was able to manually reopen my claim. They said there's been a bug in their system affecting the online reopen button. Super annoying but at least there's a workaround!
Thanks for sharing this! 8:01 AM sharp - that's a great tip. I've been trying to call at random times during the day and never getting through. Will definitely try the early morning approach. Did they say when they expect to fix the online bug?
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Just following up - were you able to resolve this? I ran into a similar issue again this month and discovered something important: sometimes Money Network holds funds if you haven't been using the card regularly. They consider it a security measure, but it's really annoying. If that's the case, once you get through to them, ask specifically about security holds on your account.
That's such a relief to hear you got it sorted out! The inactivity hold thing is so ridiculous - like punishing people for finding other ways to receive their benefits. I'm dealing with a similar delay right now (day 6 of waiting) and I bet it's the same issue since I haven't touched my MoneyNetwork card in months. Did they ask you to verify your identity or anything else when they released the hold?
@Rebecca Johnston Yes, they did ask me to verify my identity! I had to provide my SSN, date of birth, and the last 4 digits of my EDD claim number. The whole process took about 10 minutes once I got through to someone. They also mentioned that using the card at least once every 30 days prevents this from happening again - even just checking your balance at an ATM counts as activity. Hope this helps with your situation!
I'm having the exact same problem right now! My payment has been showing "PAID" on UI Online for 8 days but nothing on my MoneyNetwork card. I've called their customer service line probably 15 times and either get disconnected after an hour of waiting or they tell me there's no issue on their end. This is so stressful when you're counting on that money for basic expenses. Has anyone found a specific time of day that works better for getting through to MoneyNetwork? I'm willing to try anything at this point.
Caleb Stark
I made the switch to direct deposit about 8 months ago and it was honestly one of the best decisions I made during my unemployment period. The 3-5 business day processing time that everyone mentioned is spot on - my experience was exactly 4 business days. Your Monday payment will almost certainly still go to the Money Network card since you just switched yesterday, but after that you'll be golden. One tip I don't think anyone mentioned yet: make sure to screenshot or print your direct deposit confirmation page from UI Online once the change is complete. I had a situation where EDD's system glitched and temporarily reverted my payment method back to the card, and having that confirmation helped me get it sorted out quickly when I called. Also, the direct deposit payments typically hit your account around 11 PM - 2 AM Pacific time, so don't panic if you don't see it first thing in the morning after certification. The reliability and speed compared to that awful Money Network card is night and day!
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Derek Olson
•This is such great advice about screenshotting the confirmation! I never would have thought of that but it makes total sense given how glitchy EDD's system can be. I'll definitely save that confirmation once my switch goes through. The timing info about payments hitting between 11 PM - 2 AM is really helpful too - I was wondering when exactly to expect the deposit. It's so encouraging to hear from someone who's been using direct deposit for months that it really is more reliable. The Money Network card has been nothing but stress and fees, so I can't wait to be done with it completely. Thanks for the detailed tips!
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Morgan Washington
I switched to direct deposit about 2 months ago and can confirm the 3-5 business day timeline everyone mentioned. Since you switched yesterday and have a Monday payment, definitely expect that one to still hit your Money Network card. The good news is that once direct deposit kicks in, it's SO much better - no more worrying about lost cards, ATM fees, or delays in the mail. I actually kept my Money Network card active for about a month after switching just to be safe, and I'm glad I did because there was one random payment that ended up going there due to a system glitch. Just be patient with the transition period - it's worth it in the long run!
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Ethan Clark
•That's really smart advice about keeping the Money Network card active for a while after switching! I wouldn't have thought about potential system glitches causing payments to randomly go back to the old method. I'm definitely going to keep mine open for at least a month or two after my direct deposit is fully active, just to be safe. It's reassuring to hear from so many people that the switch is worth the temporary hassle - dealing with those ATM fees and constant card delays has been exhausting. Thanks for sharing your experience!
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