I'm dealing with this exact same issue right now! Filed my appeal 6 weeks ago for a voluntary quit vs layoff dispute and have been so confused about why some weeks show "appeal" while my recent ones are "pending." Reading through everyone's experiences here has been incredibly helpful - I had no idea that pending weeks could potentially be processed separately from the appeal. I've been calling EDD for the past week trying to get through to someone who can explain what's happening with my account. What's really frustrating is that the EDD website doesn't explain any of this clearly. You just have to figure it out through trial and error or find communities like this where people share their actual experiences. @Maya Lewis I hope you were able to get through to someone! Your situation sounds identical to mine and several others here. For everyone still waiting - I'm going to keep trying the Claimyr suggestion that @Kaiya Rivera mentioned since regular calling hasn't worked for me yet. Will update if I learn anything new about how they handle pending weeks during appeals.

I'm new to this community but currently dealing with the exact same situation! Filed my appeal about 4 weeks ago for voluntary quit vs layoff and have been so confused about why some weeks show "appeal" while my most recent certifications are "pending." This thread has been incredibly eye-opening - I had no idea that pending weeks could potentially be processed separately from the appeal. Like everyone else here, the EDD website gives absolutely zero explanation about what these different statuses actually mean during an appeal process. Based on all the helpful advice shared here, I'm going to start calling EDD this week to specifically ask about my pending weeks. It's really encouraging to see that multiple people have successfully gotten their pending weeks paid while their appeal was still ongoing. @Maya Lewis really hoping you were able to get through to someone and got some clarity! Your situation sounds exactly like what I'm experiencing. Will definitely keep checking back to see if anyone gets updates from EDD about how this whole process actually works. Thanks to everyone who shared their experiences - it's such a relief to find people who understand how stressful and confusing this whole situation is!

I went through something similar last year! The key thing is don't panic - they really do call within that 7-day window they mentioned in the voicemail. In my experience, they usually try again around the same time of day as the original missed call, so maybe try to keep your schedule lighter around 2-3pm over the next few days. Also, make sure your voicemail greeting is professional and mentions you're expecting an important call from EDD - sometimes that helps them know they have the right person. The fact that they left a voicemail is actually a good sign that your case is still active. Hang in there!

I've been through this exact situation multiple times with EDD! The fact that they called and left a voicemail saying they'll try again within 7 days is actually really good - it means your case is still active and they're following protocol. A few tips from my experience: 1) They often call around the same time as the missed call, so try to keep 2-3pm free for the next week, 2) Make sure your phone isn't set to auto-reject unknown numbers, 3) Have all your documents ready because when they do call back, they usually want to complete the interview right then and there. The waiting is super stressful but you're not going to lose your benefits over this - they know their scheduling is unpredictable. Just stay available and keep checking your UI Online account for any updates!

I've been dealing with EDD disability claims for years through my work in benefits administration, and I wanted to share a few additional strategies that might help: 1. **Try the callback feature**: When you call the main SDI line (1-800-480-3287), listen carefully to the automated menu. Sometimes there's an option to request a callback instead of waiting on hold. It's not always available, but when it is, it can save you hours of redialing. 2. **Check your claim status online first**: Before calling, log into your SDI Online account and screenshot your claim details. Having specific information ready (claim number, dates, exact status messages) helps reps resolve issues faster. 3. **Document everything**: Keep a log of when you call, what automated messages you get, and any reference numbers. If you eventually need to escalate to a supervisor or your state rep, this documentation is invaluable. 4. **Consider faxing documents**: If you suspect missing paperwork is the issue, faxing can sometimes be faster than mailing. The SDI fax number is usually listed in your claim paperwork. The afternoon timing suggestions here are spot-on - I've seen much better success rates between 2-4pm on weekdays. Good luck everyone, and don't give up! Your benefits are important and you deserve to get the help you need.

I'm going through the exact same nightmare right now! Filed my SDI claim 3 weeks ago after a car accident and it's been nothing but busy signals and "we can't take your call" messages. The stress of not knowing what's happening with my claim is almost worse than dealing with my injuries. Reading through everyone's experiences here has been both helpful and infuriating - helpful because I now have specific times to try calling (definitely doing the Thursday 2-3pm window), but infuriating because it's clear this is a systemic problem affecting so many people who are already dealing with health issues and financial stress. @Victoria Charity thank you for the professional insights! I'm definitely going to try that callback feature if it's available. And @Chloe Robinson your update about the "stop payment alert" that they never told you about is exactly what I'm worried about - what if there's some random issue with my claim that I could easily fix if only I knew about it? This whole situation is making my recovery so much more stressful than it needs to be. We shouldn't have to become detective experts just to access benefits we've paid into. Hopefully some of these strategies work and I can get answers soon!

If you missed the EDD call, here's what worked for me: First, check your call log immediately and try calling that number back - sometimes you can get through to the same department or even the person who called you. If that doesn't work, you can also try the main EDD number (1-800-300-5616) right away since your case might still be flagged as active in their system. For future callbacks, I learned to set multiple alarms, keep my phone on maximum volume, and stay within earshot during the entire callback window they give you. Also, write down all your info beforehand (SSN, claim number, etc.) so you're not scrambling if you do get through. It's super stressful when you miss it, but don't panic - you can get another callback scheduled, it just takes persistence with their system.

If you missed your EDD callback, don't stress too much! Here's what you should do: 1) Check your call log immediately and try calling that exact number back - sometimes you can reach the same department or rep who called you. 2) If that doesn't work, call the main EDD line (1-800-300-5616) right away since your case might still be active. 3) If neither works, you'll need to request a new callback through their automated system. For next time, keep your phone on loud, stay nearby during your callback window, and have all your info ready (claim number, ID, etc.). I know it's frustrating, but many people successfully get through on their second or third attempt. You've got this!

This is such an incredible success story! Congratulations on winning your appeal and getting your payments released so quickly! 🎉 As someone who just discovered this community while dealing with my own EDD nightmare, reading through your entire journey from the initial hearing to getting paid has been incredibly informative and inspiring. Your case with the 60% hour reduction being classified as "voluntary quit" is exactly the kind of wrongful denial that seems to plague EDD's system. The fact that you meticulously documented everything and the judge saw right through EDD's weak arguments gives me so much hope for others facing similar situations. What really stands out to me is how proactive you were about calling EDD immediately after getting your favorable decision. It's ridiculous that their system doesn't automatically process appeal victories, but your experience shows that being persistent really pays off. Getting through on your third try and having the rep manually release your payments within hours is exactly the kind of outcome everyone here is hoping for. Thank you for taking the time to update this thread throughout your entire process - from the initial anxiety about waiting for the decision, to celebrating the victory, to successfully getting your payments released. Your timeline of 7 business days for the decision and next-day payment release after calling provides such valuable insight for others navigating this broken system. Stories like yours make this community so valuable for people fighting these wrongful denials!

Wow, what an incredible journey to follow from start to finish! As someone completely new to this community (just joined after getting my own EDD denial), your story gives me so much hope and practical guidance. The fact that you went from anxiously waiting for your decision to actually getting paid in just over a week is amazing. Your case really highlights how broken EDD's initial review process is - a 60% reduction in hours being called "voluntary quit" is absolutely ridiculous. Of course you had to find other work! It's so encouraging that the judge saw right through their weak arguments and that the EDD rep couldn't even properly defend their position. The timeline you've shared has been invaluable - 7 business days for the decision, then getting payments released the very next day after calling EDD directly. I'm definitely taking notes on calling right at 8 AM and having all the case numbers ready. It's frustrating that we have to chase them down for money we're legally entitled to, but your proactive approach clearly worked. Thank you for being so generous with updates throughout this whole process. Reading about your victory gives everyone here fighting similar wrongful denials the motivation to keep pushing forward. Congratulations again on getting through this nightmare - you absolutely deserved this win! 🎉