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This thread is such a perfect resource for anyone dealing with their first EDD payment! I went through this exact same confusion about 8 months ago and remember feeling so stressed about when my money would show up. The Money Network card system really is poorly designed - making you wait for funds before you can even set up bank transfers feels like they're intentionally making the process harder. But I love how this community came together to walk @Gianna Scott through everything step by step. The timeline that @Danielle Campbell shared is spot-on accurate, and those tips about keeping notes on your certification patterns and screenshotting your card info are brilliant. For anyone else reading this who's new to the process: yes, it's frustrating at first, but once you get that automatic transfer set up, you'll barely have to think about it anymore. The whole thing becomes routine after a few cycles. Welcome to the community - don't hesitate to ask questions because everyone here has dealt with EDD's quirks and is happy to help!
@Mary Bates you re'absolutely right about this being a great resource! As someone who just went through this whole process for the first time, I can t'believe how much clearer everything became after reading everyone s'responses. I was honestly panicking when I couldn t'set up my bank transfer right away, thinking something was wrong with my account or application. It s'such a relief to know that the system is just designed weirdly, not that I did something wrong. The automatic transfer setup really is a game-changer - I just set mine up yesterday and it s'already such a weight off my shoulders knowing I won t'have to go through this waiting and checking process again. Thanks to everyone who shared their experiences and made what felt like an impossible maze so much more manageable for newcomers like me!
What an amazing thread to read! As someone who's been helping people navigate EDD issues for a while now, it's so refreshing to see this community come together to help a newcomer understand the Money Network card process. @Gianna Scott your experience is unfortunately very typical - the system really is designed in the most backwards way possible. I've seen so many people stress out about that initial payment delay, not realizing it's just how their flawed system works. The fact that you can't add bank info until funds are already on the card is probably the #1 complaint I hear about the Money Network setup. But I love seeing all the practical advice shared here - especially @Danielle Campbell's timeline breakdown and @Freya Christensen's text balance tip. These are the real-world details that make all the difference! For future folks reading this: bookmark this thread because it's basically a masterclass in EDD payment timing. And remember, once you get past that first payment hurdle and set up automatic transfers, the whole process becomes so much smoother. Welcome to the community - you've found a great group of people who understand the EDD struggle!
@Anastasia Fedorov thank you for all the work you do helping people with EDD issues! It s'so reassuring to hear from someone with experience that this confusion is totally normal and not just me being clueless. You re'absolutely right about this thread being like a masterclass - I ve'learned more practical information here than from hours of trying to decode the official EDD websites. The Money Network card system really does seem intentionally confusing, but knowing that it s'a known issue and not something I did wrong makes such a difference. I m'definitely bookmarking this whole conversation for future reference and to share with anyone else who might be going through their first EDD payment. This community has been incredible and I m'so grateful for everyone s'patience and detailed explanations!
I'm having a similar issue where I can't my UI Online account. It's been really frustrating trying to get through to by phone. Has anyone tried the ID.me verification process? I heard that might be required now for account access, but I'm not sure if that's related to this specific error message. Would appreciate any guidance from others who've dealt with this!
Yes, the ID.me verification is definitely required now for most accounts! I had to go through that process when I got locked out earlier this year. You'll need to create an ID.me account and verify your identity with documents like your driver's license and a selfie. Once that's approved (can take a few days), you should be able to link it back to your account. The whole process was a bit tedious but it did resolve my issue. If you haven't received any mail from about identity verification like Jordan mentioned, I'd definitely try the ID.me route first before paying for services.
I went through the exact same thing a few months ago! That error message usually means your account has been flagged for security reasons or identity verification. Here's what worked for me: First, check if you have any pending mail from about identity verification - sometimes it gets delayed or goes to spam. If not, try calling the technical support line at (800) 300-5616 early in the morning (around 8:01 AM) for better chances of getting through. They can tell you exactly why your account is blocked and what steps you need to take. In my case, I had to complete the ID.me verification process online, which took about 3-4 business days to get approved. Don't give up - it's frustrating but definitely solvable!
Thanks for sharing that technical support number! I've been dealing with this same issue for weeks and had no idea there was a separate tech support line. I kept trying the main number and could never get through. Going to try calling (800) 300-5616 first thing tomorrow morning. Really appreciate the tip about calling right at 8:01 AM - I'll set my alarm! Did you have to wait long on hold when you called, or did they pick up pretty quickly at that time?
New to unemployment benefits here and this thread has been incredibly helpful! I just filed my initial claim last week and haven't even done my first certification yet, but reading everyone's experiences is preparing me for what to expect. It sounds like I should mentally prepare for about a week of "pending" status once I do my first certification, which is good to know upfront. The fact that EDD doesn't clearly communicate these normal processing delays on their website seems to be a common frustration. I'm bookmarking this thread for when I inevitably start panicking during my own first certification wait! Thanks to everyone for sharing their timelines and keeping it real about the EDD process.
Smart thinking to prepare yourself mentally ahead of time! I wish I had done that before my first certification - would have saved me a lot of unnecessary stress. One tip for when you do your first certification: make sure to keep records of your job search activities throughout the week, don't wait until certification day to try to remember what you did. Also, the two-week certification periods can be confusing at first, so pay close attention to the dates they're asking about. This thread really shows how common the first-payment anxiety is, and how it almost always works out fine with a little patience. You'll do great!
Going through the exact same thing right now! Filed my first certification 5 days ago and have been refreshing that portal way too much. This whole thread has been such a lifesaver - I had no clue that first payments naturally take longer due to verification processes. EDD really should put this info prominently on their website instead of leaving people to stress and wonder if something went wrong. It's reassuring to see so many success stories here with payments processing between 6-10 days. Definitely going to follow the advice about waiting until the 10-14 day mark before trying to call, and limiting myself to checking the portal just once per day instead of every hour! Thanks everyone for sharing your experiences and timelines.
Pro tip for anyone still waiting for their direct deposit to switch over - you can actually set up automatic transfers from your Money Network card to your bank account! Log into their website, go to "Move Money" and set up a recurring transfer for the day after you usually get paid. That way you don't have to remember to do it manually each time. I did this while waiting for my direct deposit issue to get resolved and it saved me so much hassle. The transfers are free and usually hit your bank account within 2-3 business days.
This is genius! I had no idea you could set up automatic transfers from the Money Network card. I've been manually transferring every time which is such a pain to remember. Just logged in and set this up - thanks for sharing this tip! This will definitely make the transition period so much easier while waiting for EDD to get their act together with the direct deposit switch.
Just wanted to share my experience since I went through this exact same thing last month! After reading all these helpful comments, I realized I made the same mistake - changed my payment method right during my certification week. Ended up waiting 4 payment cycles total before it finally switched over to direct deposit. The EDD rep I eventually spoke to (after many attempts to get through) told me that changes made during certification week get processed for the NEXT cycle, not the current one, which explains the extra delay. Also found out that if you have ANY special characters in your bank account name (like Jr., Sr., or even a hyphen), it can cause additional verification delays. For anyone still waiting, definitely try that automatic transfer feature from Money Network that someone mentioned - it was a lifesaver while I waited for everything to get sorted out!
Aisha Khan
I went through something similar a few months ago! My second week got stuck in pending for almost 10 days. What finally worked for me was calling and specifically asking them to check for any "eligibility reviews" on my account. Sometimes they trigger these mini-reviews randomly and forget to notify you. Also, make sure you didn't accidentally answer any of the weekly certification questions differently than usual - even small changes can flag your claim. The rep I talked to was able to see that my account had been flagged for a routine review and cleared it immediately. Definitely push for specifics when you call - don't accept vague "it's processing" answers. Good luck! 🍀
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Ava Kim
•This is really good to know about the eligibility reviews! I didn't realize they could just randomly trigger those without telling us. I'll definitely ask about that specifically when I call. It's so helpful when people share the exact questions that worked for them - saves us all from fumbling around trying to figure out what to ask. Thanks for the tip about the certification questions too, I'll double-check those! 🙏
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Omar Hassan
This is so frustrating but unfortunately super common! I'm dealing with a similar issue right now - got paid for one week but the second is just sitting there pending for no apparent reason. From what I've learned lurking in this community, it seems like EDD's system just randomly flags accounts for "reviews" without bothering to tell us what they're actually reviewing. I've been trying to call for three days straight with no luck getting through. The whole system feels like it's held together with duct tape and prayers. Really hoping someone here has found a magic trick to get past the busy signals because I'm about ready to camp out at their office! 😤 Keep us posted on what you find out - we're all in this together!
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Lucas Bey
•I feel your pain! Three days of calling with no luck is absolutely maddening. Have you tried calling right at 8am when they open? That seems to be when most people have better luck getting through. Also, I've heard some people have success calling the disability line first and asking to be transferred - apparently it's less busy. The "duct tape and prayers" description is spot on though 😂 This whole system is such a mess! Definitely keeping my fingers crossed for all of us dealing with this nightmare.
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