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Just wanted to follow up - did your payment ever clear? I'm curious because mine eventually went through automatically, but I've heard from others who had to call to get it fixed.
Update: It finally changed from pending to paid this morning! Took exactly 15 days. No idea why it was held up for so long, but I'm just relieved. Thanks everyone for your advice and support!
Congrats on getting it resolved! This is actually really helpful for future reference - 15 days seems to be a common timeframe for first payments that get stuck in pending without any obvious issues. I'm bookmarking this thread because it shows that sometimes the system just needs time to work through whatever backend verification it's doing. Thanks for updating us with the outcome!
Great to hear! Yes, that 24-48 hour window is pretty standard. Now that you know what to expect, future certifications should be less stressful. Be sure to set up direct deposit from your Money Network account to your personal bank account if you prefer having the funds there instead of on the card.
Glad to see your update worked out! For future reference, I've found that certifying early in the week (Monday/Tuesday) tends to process faster than weekend certifications. The delay you experienced is totally normal - I've been using the Money Network card for about 6 months now and it's always that 1-2 day window. One tip: if you set up text notifications through the Money Network app, you'll get an alert as soon as the deposit hits, which saves you from constantly checking the balance!
I went through this exact same situation last month! My husband's payment showed "paid" on UI Online for over a week but nothing on the Money Network card. After reading all these comments, I want to add that you should also check if EDD sent any mail about a new card being issued - sometimes they don't notify you in the system. We ended up finding out they automatically sent a new card because his old one was flagged as "inactive" after 10 months of non-use, even though it wasn't expired. The new card arrived about 8 days after the payment showed as "paid." If you don't see anything in the mail by day 7, definitely use one of those callback services because the regular phone lines are impossible. Good luck!
This is really reassuring to hear from someone who went through the exact same thing! We're on day 6 now so if nothing shows up by tomorrow we'll definitely try the callback service. It's crazy that EDD doesn't send any notification when they issue a new card - how are we supposed to know? Thank you for sharing your experience, it gives me hope that this will get resolved soon!
I'm dealing with this exact issue right now too! My payment has shown "paid" for 4 days but my Money Network card still shows zero balance. Reading through all these comments has been super helpful - it sounds like there are multiple possible causes. I'm going to check my UI Online payment method settings first (didn't even think to verify that), then give it until day 7 before trying one of those callback services. It's so frustrating that EDD doesn't give us any transparency about what's happening with our payments. Thanks everyone for sharing your experiences, at least now I know this is a common issue and not just me!
Thanks everyone for the super helpful advice! I've decided to wait until my new ID arrives before filing my new claim. Seems like the consensus is that trying to proceed with an expired ID will cause more delays than just waiting. I'll keep an eye on my mail and file as soon as my new card arrives. Hopefully the DMV estimate of 7-10 days is accurate!
Smart choice waiting for your new ID! I went through this exact situation last year and learned the hard way that EDD's ID.me system is incredibly strict about expiration dates. Even being expired by just a few days caused my claim to get stuck in verification limbo for over a month. The automated system flags expired documents immediately and then you're dealing with manual review processes that take forever. When I finally got my new ID and refiled, everything went through smoothly in just a few days. The peace of mind is worth the short wait!
Fatima Al-Mansour
my bf had the same issue but for him it was because he hadnt updated his adress with edd when we moved. make sure all your contact info is current in UI Online and matches what you gave Money Network
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Mei Wong
•good point actually. i forgot that stuff needs to match or it can cause delays. did your bf have to call to fix it or could he update online?
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Ruby Blake
I'm going through the exact same thing right now! My payment showed "paid" on Wednesday and it's still not on my Money Network card. Reading through all these responses is actually really reassuring - sounds like 3-4 business days is pretty normal even though it's super stressful when you need the money. I've been checking the app like every hour which is probably making it worse. Thanks for posting this question, I was starting to think something was wrong with my claim!
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