So glad to see this success story! I'm currently dealing with the same ID.me nightmare - been locked out for over a month now. Reading through all these comments, it seems like the trusted referee video call is really the only reliable solution when you can't access your recovery methods. Going to try this approach today. Thanks for sharing your experience and giving hope to the rest of us stuck in verification purgatory!

For anyone dealing with ID.me verification issues, I highly recommend documenting everything throughout the process. Keep screenshots of error messages, note down the dates and times you attempted verification, and save any confirmation numbers from help requests. This documentation can be really helpful if you need to escalate the issue later or if there are any disputes about your claim timeline. Also, once you do get through the trusted referee call, make sure to update your contact information immediately so you don't get locked out again in the future. The whole system is frustrating but having a paper trail helps protect you.

UPDATE: Just wanted to let everyone know that I got the claim reopened! After clicking on the certify button like suggested, I did get the reopen option. Filled everything out yesterday, and today I was able to certify for last week. It shows my payment as pending, but at least the process is moving forward. Thanks everyone for your help!

Congratulations on getting it resolved! This thread is such a perfect example of how confusing EDD can be for situations like this. Your experience will definitely help other people who find themselves in the same boat - having an old claim that looks "active" but hasn't been used in months. It's really not intuitive that you need to click "Certify for Benefits" first to get the reopen option to appear. Hope your payment comes through quickly!

I went through penalty weeks about 6 months ago and can confirm what others have said - no backpay for those weeks, but payments do start automatically once you've served them all. The key thing is to keep certifying every two weeks even though you're getting $0. Don't skip certifications thinking "what's the point" because that can mess up your claim. One thing I wish someone had told me: if you do get that job, make sure to report your work status properly when you certify. The last thing you want is MORE penalty weeks down the road! Good luck with the interview - fingers crossed you won't have to worry about the remaining penalty weeks at all.

I'm going through something similar right now - just started my penalty weeks last month for not reporting some freelance work properly. It's definitely a tough lesson but reading everyone's experiences here is really helpful. One thing I've learned from talking to others who've been through this: make sure you keep all your certification records during the penalty period. Even though you're getting $0, those certifications are still important for maintaining your claim status. Also, if you do get that job (fingers crossed!), remember that you can always come back to this community if you have questions about properly reporting work income in the future. Better to ask here first than deal with more penalty weeks later! Wishing you the best with the interview - sounds like you've got a good attitude about learning from this experience.

Glad you got it sorted out! Just wanted to add for anyone else dealing with this - when you get your replacement card, make sure to update any automatic payments or subscriptions that were linked to your old card number. I forgot to do this after my fraud incident and had a few payments bounce before I realized. Also, keep that paper check in a safe place until your new card arrives and is working properly, just in case there are any issues with the replacement card activation.

Just want to emphasize what others have said about being proactive with fraud protection going forward. I work in banking and see this stuff daily - EDD cards are unfortunately prime targets because scammers know they have guaranteed monthly deposits. A few tips: never use your card at standalone ATMs (especially at gas stations or convenience stores), cover your PIN when entering it, and check your balance frequently through the app or by calling the automated line. If you notice ANY transaction you don't recognize, even small ones like $1-2, report it immediately - fraudsters often test cards with tiny amounts first before draining the account. Stay vigilant!

Btw does anybody know if we're supposed to be getting a different card soon? My friend said Money Network is being replaced with some other provider but I can't find any info about this on the EDD website??

Same thing happened to me! My payment usually hits around 5:30 AM but nothing today. I was panicking because I have rent due tomorrow. The holiday explanation makes total sense though - I completely forgot today was a federal holiday. At least now I know to expect delays whenever there's a banking holiday. Thanks for posting this, saved me from calling EDD and waiting on hold for hours!