California Unemployment

Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thank you so much for this detailed response! This really helps. I think you're right that I probably didn't complete the direct deposit setup. I'll call EDD first thing tomorrow morning and see if I can either get confirmation or possibly switch to direct deposit if my payment hasn't processed yet.

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Hey Peyton! I went through this exact same situation a few months ago and was pulling my hair out trying to figure it out. Here's what I learned: if you can't find the payment method info in UI Online (which seems to be the case for most people), the fastest way is definitely calling EDD. But here's a pro tip - try calling right when they open at 8 AM. I got through on my second try when I called at 8:02 AM on a Tuesday. Also, since you mentioned this is your first time filing, there's a good chance you're getting the Money Network card since that's the default. Most people I know who got direct deposit remember specifically entering their banking info because it was kind of a pain to dig up routing numbers and all that. Hope you get this sorted out quickly! The waiting game with EDD payments is stressful enough without not knowing where the money is going.

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This is such a common issue and it's absolutely infuriating! I went through something similar last year with a $1,900 overpayment. The key thing I learned is that EDD's payment processing system is completely separate from their collections system - they literally don't talk to each other automatically. A few things that helped me: - When you call, specifically ask for "Overpayment Collections" not just regular UI claims - If you have online banking, print out the actual transaction details showing EDD as the recipient, not just your account statement - Ask the rep to email you a confirmation of the call and what they're doing to resolve it The most important thing is DON'T PANIC and don't pay twice! I know it's scary getting those collection notices, but once you have proof of payment, you're protected. Document everything and keep calling until someone actually looks at your account. The system is broken but there are people there who can fix it when you finally reach the right person. Hang in there - you WILL get this resolved!

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Thank you for sharing your experience! This gives me so much hope. I'm dealing with a similar situation right now - paid my overpayment two weeks ago but still getting threatening letters. Your point about the systems not talking to each other makes so much sense and explains why this keeps happening to people. I'm going to try calling and specifically asking for "Overpayment Collections" like you suggested. It's crazy that we have to become experts in navigating their broken system just to prove we already paid what we owed! Really appreciate you taking the time to share these specific tips.

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This whole thread is giving me anxiety because I'm going through the EXACT same thing right now! I paid my $3,200 overpayment 10 days ago and just got a collection notice yesterday. Reading everyone's experiences here is both terrifying and reassuring - terrifying because it seems like this happens constantly, but reassuring because people DO get it resolved eventually. I'm definitely going to try the Claimyr service and the fax approach. Has anyone had luck with emailing EDD directly, or is phone/fax really the only way? I've been documenting everything but I'm getting so stressed about potential wage garnishment. Also, for anyone else dealing with this - I found it helpful to set up account alerts with my bank so I have immediate notifications of any transactions. That way if EDD tries to take money again (which apparently happens sometimes), I'll know right away. Thank you everyone for sharing your stories and solutions. This community is literally saving my sanity right now!

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I went through this exact situation last month! I was on partial UI and got COVID. I reported it honestly on my certification and EDD sent me a form asking about my work availability. I just explained it was temporary illness due to COVID, included my positive test date and expected return date, and submitted it within the deadline they gave me. My benefits continued without any issues and there was no impact on my ongoing claim status. The key is being upfront about it being temporary and providing clear dates. Don't stress too much - temporary illness while on partial unemployment is pretty common and EDD handles it routinely as long as you're honest and responsive to any follow-up they send.

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This is exactly what I needed to hear! Thank you for sharing your recent experience with the same situation. It's really reassuring to know that being honest about temporary COVID illness doesn't mess up your benefits. I feel much more confident about certifying accurately now. Really appreciate everyone's advice in this thread!

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I'm dealing with a similar situation right now - tested positive yesterday and supposed to work tomorrow. Reading through all these responses is super helpful! It sounds like the consensus is definitely to report it honestly. I was leaning toward just saying I was available to work to avoid complications, but after seeing what @Isaac Wright said about EDD cross-referencing with employer records, I'm convinced that being truthful is the only safe approach. Better to deal with a form or two than risk getting hit with overpayment penalties later. Thanks everyone for sharing your experiences - this community is so valuable for navigating EDD's confusing system!

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anybody else notice how the edd website NEVER explains any of this stuff clearly?? feels intentional so people miss out on benefits tbh

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100% INTENTIONAL!! They make everything confusing on purpose so people give up or miss deadlines. State saves millions by making the system impossible to navigate correctly the first time.

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This thread is incredibly helpful - I'm dealing with a similar situation right now! Got laid off in early February but didn't file until mid-March because I honestly had no idea I needed to file immediately. My former company's HR department didn't mention anything about timing when they handed me my termination paperwork. Reading through everyone's experiences, it sounds like I should definitely try to get my claim backdated. The fact that multiple people here have succeeded gives me hope. I'm going to try calling EDD first, and if that doesn't work out, I'll look into that Claimyr service someone mentioned. It's really frustrating that this isn't explained clearly anywhere. You'd think something this important would be front and center on the EDD website or mentioned during layoffs. Thanks everyone for sharing your stories and advice - this community is way more helpful than any official EDD resources I've found!

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The CUIAB portal errors are often related to browser compatibility issues. Here's what I recommend based on helping several clients with appeal submissions: 1. Try a different browser completely 2. Disable any ad blockers or security extensions 3. If you're on WiFi, try using a mobile data connection instead 4. Check if your password contains special characters - their system sometimes rejects certain symbols As a last resort, you can email your documents to CUIAB.Documents@cuiab.ca.gov with your name and case number in the subject line. While this is not the preferred method, they are required to accept emailed documents when technical issues prevent portal access. I would recommend following up with a phone call to confirm receipt if you use this method.

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Thank you for the email address! That's really helpful to have as a backup. I'll try the technical fixes first, but knowing there's an email option takes some pressure off.

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I work in IT and had to help my brother with this exact issue. The CUIAB site has SSL certificate issues with some browsers. Try using your phone instead of computer. For some reason the mobile version works better. Also check your account activation email - sometimes the initial login link needs to be clicked before you can use your credentials (even after password resets).

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That's awesome that it worked! @Emma Davis I m'so glad you got your documents uploaded in time. Mobile sites are often more stripped down and have fewer compatibility issues. Good luck with your hearing!

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This is such great news Emma! I'm dealing with a similar portal issue right now and was getting so stressed. Knowing the mobile version works gives me hope. @CosmicCrusader thanks for sharing that IT knowledge - you probably just saved a lot of people from major headaches!

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