Not to be that guy, but have you tried faxing your documents? I know it sounds like we're back in 1995, but it worked for me when the online system was being glitchy.

I'm going through the exact same thing right now! Filed my SDI claim 3 weeks ago, completed the waiting period, submitted all docs including the doctor's forms, and... crickets. It's so stressful when you're already dealing with a disability and then have to worry about money too. I've been checking the portal obsessively but there's literally no update since I submitted everything. Really hoping someone here has found a solution that actually works!

This situation is incredibly common and frustrating! The fact that an EDD rep confirmed your wages are in their system but the online portal is blocking you is a classic example of their system issues. Here are a few additional tips based on what others have shared: 1. **Try the technical support line first** - As Diego mentioned, 1-800-300-5616 might be your fastest route since this sounds like a system sync issue 2. **Use specific language** - When you get through, ask them to "check eligibility using the alternate base period" and mention that wages from Q4 2024 need to be included 3. **Document everything** - Keep track of rep names, reference numbers, and what they tell you in case you need to call back The good news is that since a rep already confirmed you qualify, this should be fixable once you reach the right person who can override the online system's limitation. Don't create a new account or try workarounds - just focus on getting through to someone who can manually process your claim. The system is definitely broken, but your situation is totally resolvable with the right human intervention!

I just went through this exact same nightmare last month! The online system rejected me even though I had plenty of wages from Q4. Here's what finally worked: I called the technical support line (1-800-300-5616) that Diego mentioned - they're SO much better for system issues like this. The tech rep explained that when you work right up until the end of a quarter (like your October-December situation), there's often a lag between when employers submit wage reports and when the online portal can access them. The tech person was able to see the disconnect immediately and escalated my case. Within 24 hours, a claims rep called me back and processed everything over the phone using the alternate base period. Saved me weeks of hassle! Definitely try tech support first - they understand these system sync issues way better than regular claims reps.

This is such a relief to read! I'm currently dealing with a disqualification issue myself - been stuck for about 3 weeks now. My employer is claiming I was a no-call/no-show, but I actually have text messages showing I told my supervisor I couldn't come in due to a family emergency and never heard back about my schedule. The whole situation has been a nightmare and I've felt so alone in this process. Reading everyone's experiences and advice here is incredibly helpful. I'm definitely going to try the 8 AM call strategy tomorrow and specifically ask for a tier 2 specialist. The financial stress has been eating me alive - I've had to ask family for help with basic expenses which is so embarrassing. Thank you for sharing your success story Dylan, and thanks to everyone else for all the practical tips. It gives me hope that this can actually get resolved if I'm persistent enough!

This thread has been incredibly helpful! I'm on week 4 of disqualification hell and was starting to lose all hope. My situation is that I was working part-time at two different jobs, and when one of them let me go due to "performance issues" (which I completely disagree with - I think they just wanted to avoid paying unemployment), the other job cut my hours from 25/week down to 8/week. So I'm technically still "employed" but making almost nothing. EDD is saying I'm disqualified because I'm still working, but I'm barely making $120/week now versus the $480 I was making before. I've tried explaining this to three different reps and they all seem confused about partial unemployment rules. Reading all your advice about asking specifically for tier 2 specialists is game-changing - I had no idea that was even an option! I'm definitely calling at 8 AM tomorrow and being way more assertive about getting someone who actually understands these complex situations. The stress has been unreal - I've been behind on rent for two months now and my anxiety is through the roof. Thank you Dylan for sharing your success story and giving all of us stuck in this nightmare some actual hope!

I'm going through this exact same situation right now! My benefit year ends in June 2025 and I exhausted my benefits in January. I called EDD three times and got three different answers from different reps - one said it would automatically renew, another said I need to file a new claim immediately, and the third said to wait until my benefit year ends. Based on everyone's responses here, it sounds like the third rep was correct. I'm going to set a calendar reminder for the day after my benefit year ends to file a new claim. It's frustrating how inconsistent the information is from EDD phone reps! One question for those who've been through this recently - did you have to do the whole ID.me verification process again when you filed your new claim? I'm hoping to avoid that hassle if possible.

I'm actually dealing with this same situation right now and all the responses here have been super helpful! My benefit year ends in August 2025 and I exhausted my benefits back in March. After reading through everyone's experiences, it's crystal clear that nothing happens automatically with EDD - you definitely need to file a new claim right after your benefit year ends. I was also told conflicting things by different EDD reps, so it's really reassuring to hear from people who've actually been through this process recently. I'm going to follow everyone's advice and set a calendar reminder for the day after my benefit year ends to file that new claim. Also going to start gathering all my employment records now so I'm prepared - sounds like having everything organized beforehand makes the process smoother. Thanks to everyone who shared their experiences, especially those who mentioned the timeline (3 weeks seems typical) and potential phone interviews. This thread should be bookmarked for anyone going through this confusing situation!

Have you checked if there's an option to switch to direct deposit instead? Might be faster than waiting for a card.

I went through this exact same situation last year! It took about 6 weeks but I finally got my card. A few things that helped me: 1) Try calling early in the morning (like 8 AM sharp) - that's when I had the best luck getting through. 2) Make sure to have your social security number and claim info ready when you call. 3) You can also try the UI Online portal to see if there's any status update on your card. Don't lose hope - I know it's super stressful when you need those funds, but it will come through eventually!