@profile6 I only had to upload documents. No video call needed. Everything went through the automated system.

Just wanted to add for anyone else reading this - if you're a renter and don't have utilities in your name, you can also use a renters insurance policy or even a medical bill as proof of address. I had to use my Kaiser medical statement when I first applied because my roommate had all the utilities under their name. Also, if you have a PO Box, make sure you're using your physical address, not the PO Box address - ID.me requires your residential address specifically.

I've been through this exact situation and it's so stressful! In my experience, EDD called from a number that showed up as "STATE OF CA" on my iPhone. The call came at 11:15am on a Thursday, exactly 4 weeks after I requested the callback. My advice is to temporarily change your ringtone to something really loud and distinctive for unknown numbers so you don't miss it. Also, if you have an iPhone, go to Settings > Phone > Silence Unknown Callers and make sure that's turned OFF while you're waiting. I almost had that enabled and would have missed their call completely. Good luck - I know the waiting is nerve-wracking but they will eventually call!

I'm currently in week 2 of waiting for my callback and this thread has been incredibly helpful! Based on everyone's experiences, it sounds like I should expect the call somewhere between weeks 3-5. I've already turned off "Silence Unknown Callers" on my iPhone and set up a special ringtone for unknown numbers. One thing I'm curious about - for those who successfully received their callbacks, did EDD call multiple times if you didn't answer the first time, or is it really just one attempt? I work in a job where I sometimes can't answer immediately, so I'm wondering if I have any margin for error or if I need to literally drop everything the moment an unknown number calls during business hours.

Just to be CRYSTAL CLEAR: if you keep certifying while disqualified and your appeal FAILS, you WILL have to pay back EVERY PENNY they paid you after the disqualification date! EDD loves to set these traps - they let you certify knowing full well they'll hit you with an overpayment notice later. Then they add penalties and interest. The system is DESIGNED to screw claimants! Been there, done that, got the garnished wages to prove it. 🤬

UPDATE: I managed to get through to EDD this morning! The rep explained that I was disqualified because on my certification for the week ending 5/24, I checked YES to the question "Was there any reason you could not accept full-time work each workday?" because of that doctor appointment. She said I should have marked NO since a single appointment doesn't make me unavailable for the whole week. I filed my appeal online and included a letter explaining the misunderstanding. The rep said to keep certifying while the appeal is pending. Thank you all for your help! Now just waiting for the appeal process...

Oh wow, that's exactly what I'm trying to avoid! I don't want to pay penalties over an honest mistake. Thanks for sharing - definitely motivated me to keep trying to reach them.

Great to hear you got through to someone at EDD! That's the hardest part honestly. Just wanted to add for anyone else reading this - make sure you keep detailed records of everything during this process. Screenshot your original certification if you can still see it, save any confirmation emails or reference numbers from your call, and document the timeline. I had a similar issue a few months back and having all that documentation made the whole process much smoother when they needed to verify the correction. The EDD rep actually thanked me for being so organized with my records. It really does help them help you faster. Hope everything gets resolved quickly for you!

Hey Dylan, I just went through this exact situation about 6 months ago and know how stressful it is. A couple of things that helped me: First, definitely try the America's Job Center suggestion - I went to the one in Sacramento and they were able to confirm my appeal status immediately, which gave me peace of mind. Second, while you're waiting, start gathering EVERYTHING related to your address. I made copies of my lease, utility bills, bank statements, voter registration, car registration, and even Amazon delivery confirmations - basically anything with my name and address. The judge was impressed with how organized I was and it definitely helped my case. Also, if you're facing eviction, document that too because it can help with the hardship request. The whole process sucks but hang in there - most people who appeal address verification issues do win if they have proper documentation. You've got this!

I'm in a very similar boat and this thread has been incredibly helpful! Filed my claim in late November 2023 and got the same address verification denial. I'm currently at about 8 weeks since filing my appeal and the uncertainty is killing me financially. Based on everyone's advice here, I'm going to try multiple approaches: calling the America's Job Center, reaching out to my Assembly member's constituent services, and maybe even trying that Claimyr service someone mentioned. I've also started organizing all my address documentation into categories like others suggested. One thing I wanted to add that might help others - I discovered that if you have any medical appointments or prescriptions filled at your current address, those can be really strong evidence since medical records are heavily regulated and verified. I had completely forgotten about those until I was going through everything. Dylan, I hope you get some clarity soon! The waiting is absolutely brutal but it sounds like most people with legitimate address issues do win their appeals. We just have to stay organized and persistent. Thanks to everyone sharing their experiences - it makes this nightmare process feel a little less isolating when you realize how many others are going through the exact same thing.