Missed my NY unemployment interview and benefits stopped - how long to restart?
So I completely forgot about a scheduled interview with the Department of Labor last Thursday. I was busy job hunting and it just slipped my mind. My benefits stopped immediately after that missed appointment. I called them yesterday and finally got through to a representative who was surprisingly understanding. She told me my benefits would be reactivated since I had a valid reason (I was at a job interview that ran long). She said the payments would restart soon but didn't give me any specific timeframe. Has anyone else missed an appointment and then had their benefits restarted? How long did it take before you started receiving payments again? I'm getting really anxious because rent is due next week and I'm counting on this money.
36 comments

Jamal Brown
I had the exact same thing happen back in May. I missed the interview because my phone died and I didn't get the notification. It took about 2 weeks for my payments to start again after I explained the situation. Keep certifying each week even though you're not getting paid yet!
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Zoe Papadopoulos
AuthorThanks for the info! Two weeks is a long wait but at least I know what to expect now. Did you have to do anything special to get it restarted or just wait?
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Jamal Brown
Nope, just had to wait. The system is soooo slow. Make sure you keep certifying every week though!
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Fatima Al-Rashid
2 weeks?? I've been waiting 4 weeks since my missed appointment and still nothing 😡
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Giovanni Rossi
After struggling for WEEKS to reach someone about my missed interview, I found this service called Claimyr (claimyr.com) that got me connected to a live agent. Within 10 minutes of talking to them, my benefits were back on. It was the only way I could talk to a live agent and totally worth it to get my benefits flowing again. Check out this video explaining how it works: https://youtu.be/Rdqa1gKtxuE
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Aaliyah Jackson
This sounds like an ad lol. Does this actually work? I've been trying to reach them for days
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Giovanni Rossi
Not an ad I swear 😂 I was super skeptical too but it honestly worked. I tried calling like 30 times before finding this. Talking to the agent got my money flowing again after 3 weeks of nothing
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KylieRose
another one of these 'miracle solutions'... what's the actual catch here? nobody just helps people deal with unemployment out of the goodness of their heart 🤔
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Giovanni Rossi
The catch is that it's not free, but talking to a real human who fixed my claim in minutes was worth every penny. Better than losing weeks of benefits because you can't get through!
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Miguel Hernández
wait hold up - I'm so desperate at this point I might try anything. you're SURE this actually worked?
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Giovanni Rossi
100% sure. I was at my wits end after trying for 2 weeks straight. claimyr.com got me through in less than 2 hours.
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Sasha Ivanov
Took me about 9-10 days to start getting payments again. I think it depends on how backed up they are and if you have a straightforward case. Just keep certifying and be patient.
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Miguel Hernández
The DOL is a complete joke. I missed an appointment because THEY scheduled it during my kid's graduation which I told them about twice. Still took 3 weeks to restart my benefits. The system is designed to make people give up.
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Liam Murphy
THIS!!! They do it on purpose to save $$$. If half the people give up, thats half the money they dont have to pay out 🤡
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Miguel Hernández
Exactly! And try explaining to your landlord that you can't pay rent because some government worker didn't hit the right button yet 🙄
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Amara Okafor
Ok heres my detailed breakdown of what happened when I missed MY interview with NY unemployment: Day 1: Missed interview (my bad, was in the hospital) Day 2-5: Called constantly, couldn't get through Day 6: Finally spoke to someone who said "we'll fix it" Day 10: Still no payment, called again Day 12: Different agent said first agent didn't document anything 🤦♂️ Day 14: They "escalated" my case Day 17: Got a backpay deposit for everything I was owed So for me it was about 2.5 weeks total. The system is broken AF but they will eventually pay you what you're owed. Document EVERYTHING - get names, confirmation numbers, etc.
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Zoe Papadopoulos
AuthorThis timeline is super helpful, thank you! I'll make sure to keep detailed notes of everyone I talk to from now on.
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Amara Okafor
No prob! And yeah definitely get the name of everyone you talk to. I write down time, date, name and what they told me every single time now.
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CaptainAwesome
This is my THIRD time dealing with this exact situation in the last 6 months. Their notification system is garbage. Here's what you need to know: First, keep certifying every week no matter what - this is CRUCIAL. Even if you're not getting paid, you need to maintain your claim activity. If you miss certification weeks during this problem period, you'll have an even bigger headache. Second, the timeframe varies wildly. I've had it take as little as 4 days and as long as 21 days. It depends on who you talked to, how they documented your case, and pure luck. Third, if it's been more than 10 business days, call them back. When you do, use claimyr.com to avoid the hold times. I spent 3+ hours on hold before discovering this service and it's been a game changer. You'll get an agent who can actually check your claim status. Fourth, ask specifically if there are any "blocks" or "holds" on your account. Sometimes the agent will say everything is fine when there's actually still an issue preventing payment. Fifth, if you're really desperate and it's been over 2 weeks, contact your state representative's office. They can sometimes escalate claims faster than you can through normal channels. Hope this helps! The system is designed to be frustrating but stay persistent.
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Zoe Papadopoulos
AuthorThank you SO much for this detailed advice! I'll definitely try calling again after 10 days if nothing happens. And great tip about asking specifically about blocks - I wouldn't have thought of that.
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Aaliyah Jackson
This is the most useful comment I've seen in this sub in months 💯
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Yuki Tanaka
not falling for another unemployment 'hack'... contacting your state rep never works lol
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CaptainAwesome
It absolutely does work! I got my claim fixed in 3 days after my rep's office called them. Don't be so cynical - some government workers actually do care about helping people.
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Esmeralda Gómez
My roommate had this happen and it took like a month to fix because there was a "system flag" that the first agent didn't clear properly. If it's been more than 2 weeks CALL AGAIN don't just wait.
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Klaus Schmidt
honestly depends on ur luck with which worker u get. some r super helpful and fix it right away, others dont do jack and ur screwed. i got lucky and mine took 4 days to fix.
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Aisha Patel
Facts. I've had it both ways. First time, agent fixed it while I was on the phone. Second time it took 3 weeks and multiple calls.
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LilMama23
yall got it easy in NY, here in Florida we have to sacrifice our firstborn to the unemployment gods just to get a response 😭
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Dmitri Volkov
omg florida unemployment is literally the 9th circle of hell 🔥
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LilMama23
For real tho! I moved from FL to NY and even with all the problems here, it's STILL better than Florida's system 💀
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Gabrielle Dubois
Wait did you already explain to them why you missed it? Because if not, you might need to submit an official excuse or they'll just keep it pending forever.
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Zoe Papadopoulos
AuthorYes, I explained it to the lady on the phone that I was at a job interview. She said that was a valid reason and she would make a note on my account. Should I also submit something in writing?
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Gabrielle Dubois
If she said it was fine then you're probably good. But I always send an email too just to have a paper trail. Can't hurt to have documentation.
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Tyrone Johnson
Have you tried logging into your account online? Sometimes the payment status will show a pending date even if the agent doesn't tell you.
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Kiara Greene
I'm in almost the exact same boat right now! Missed my interview last week because I was at a doctor's appointment that ran way over. Finally got through to someone yesterday who said they'd restart my benefits, but like you, no specific timeline. Reading through these comments is both reassuring and terrifying - sounds like it could be anywhere from a few days to a month depending on luck of the draw. Really hoping we both get our payments back soon because this stress is killing me. Keep us posted on how long yours takes!
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Omar Mahmoud
I'm dealing with this exact same nightmare right now! Missed my interview 10 days ago because my car broke down on the way there and I couldn't get through to reschedule in time. Finally spoke to an agent 3 days ago who said she'd restart my benefits, but still nothing showing up in my account. The waiting is absolutely killing me - I've got rent due in 5 days and I'm starting to panic. Reading through everyone's experiences here is both helpful and stressful because the timeline seems to be all over the place! Some people get lucky with 4-5 days, others are waiting weeks. I'm definitely going to follow the advice about calling back after 10 business days if nothing happens, and keeping detailed notes of every conversation. Has anyone had success with that Claimyr service mentioned earlier? I'm getting desperate enough to try anything at this point. Thanks for posting this @Zoe - it's weirdly comforting to know I'm not alone in this bureaucratic hell! 😭
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Ravi Sharma
I feel your pain @Omar - 10 days of waiting with rent due soon is such a stressful situation! Car trouble on the way to an appointment is totally beyond your control, so don't blame yourself. Based on what I'm seeing in this thread, 10 days puts you right in that gray area where it could resolve any day now or take another week or two. I haven't tried Claimyr myself but @Giovanni seems to have had success with it, though it does cost money. Might be worth it if you're really desperate and the free route isn't working. Keep us updated on what happens - rooting for you to get this sorted before rent is due! 🤞
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