Missed my CalWORKs recertification interview - how quickly can I reapply and restore benefits?
So frustrated right now! I've been calling my county office for WEEKS trying to figure out why my cash aid stopped. Finally got through to someone this morning after being on hold for 2 hours. Turns out they scheduled my recertification interview for last month but I never got any notification about it (checked my mail, email, everything). The worker said since I missed the interview, my case was discontinued and now I have to reapply from scratch! Has anyone else had this happen? Can I do the new application online through BenefitsCal or do I need to go in person? My rent is due next week and I'm panicking about how long it'll take to get my benefits back. Anyone know the timeline for reapplying after a missed recertification? My 2 kids and I really can't afford to wait months...
22 comments
Caleb Stone
This happened to me back in December! You can definitely reapply through BenefitsCal - that's what I did. I was told at the office that reapplications after discontinuance for missed recert interviews are supposed to be expedited if you apply within 30 days of being cut off. My benefits were restored in about 2 weeks after I submitted everything. Make sure to request an expedited interview when you apply and explain your situation. The good news is they shouldn't need all your verification documents again if it's within that 30-day window.
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Jade Santiago
•Thank you! That makes me feel a little better. Did you have to redo all the paperwork or just parts of it? And did they backdate your benefits to cover the gap month?
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Daniel Price
THEY ALWAYS DO THIS!!! i swear the county deliberately 'forgets' to send interview notices so they can kick people off. happened to me 3x now. the system is designed to make us fail.
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Olivia Evans
•same tbh they sent my notice to wrong address even tho i updated it months ago
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Sophia Bennett
Just to clarify some information here - when you reapply after a discontinuance due to a missed interview, you'll need to submit a full new application through BenefitsCal. However, if you apply within 30 days of discontinuance, it's considered a "restoration" case rather than a brand new application. This means: 1. You'll still need an interview, but it should be scheduled faster 2. You may not need to resubmit all verification documents if they're still considered current 3. Benefits are typically not backdated to cover the gap month in missed interview situations 4. The process usually takes 15-30 days, not the full 45 days of a new application Be sure to upload any verification documents they might need right away with your application, as this speeds up the process considerably. Also request an expedited interview due to financial hardship when you apply.
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Jade Santiago
•This is super helpful, thank you! Do you know if I'm still eligible for homeless assistance during this gap period? My landlord is really strict about late payments.
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Aiden Chen
i had the same problem in january! what helped me was using Claimyr to get a callback from a worker instead of waiting on hold. you can schedule a call at claimyr.com - they have a video showing how it works: https://youtu.be/jzISHxCPLwE i was able to explain my situation with the missed interview and the worker helped expedite my reapplication. got my benefits back in like 10 days. definitely worth it cuz otherwise i would've been on hold forever tryna reach someone who could help.
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Daniel Price
•does this actually work?? ive never heard of this before but im TIRED of calling 50 times just to get hung up on by their system
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Zoey Bianchi
hey this happened to me to. they said i missed interview but i was home all day waiting for call that never came!!! when i reapplied at benefits cal, make sure u check the box for 'immediate need' and click cash aid hardship. thats what i did n got interview in 3 days
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Jade Santiago
•That's a great tip, thank you! Did they ask a lot of questions about why you need immediate help or did they just accept it?
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Sophia Bennett
Regarding your question about homeless assistance during this gap period - if your Cash Aid case is currently discontinued, you wouldn't be eligible for homeless assistance until your CalWORKs benefits are restored. However, you should ask about the "Immediate Need" payment option when you reapply, which can provide emergency funds (up to $200) while your application is being processed if you qualify. Also, your county might have an Emergency Rental Assistance Program separate from CalWORKs that could help in the interim. I'd recommend asking specifically about this when you speak with your worker during your new interview.
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Daniel Price
•the immediate need program is a JOKE. $200 doesn't even cover half my rent and they make you jump through so many hoops to even get it 🙄
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Christopher Morgan
Have you checked your BenefitsCal Message Center? Sometimes interview notices go there and not through mail. I learned this after missing my SAR7 deadline. Also when you reapply make sure you select "phone interview" and provide multiple contact numbers. I now take screenshots of everything I submit online just in case they claim they never received something. It's exhausting how much documentation we need just to prove we need help...
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Jade Santiago
•I never thought to check there! Just logged in and there's nothing in my message center, but that's a good tip for the future. I'll definitely be taking screenshots of everything now.
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Caleb Stone
To answer your question about redoing paperwork - yes, unfortunately you'll need to submit a complete new application with current information. The good news is that the BenefitsCal system should have a lot of your information saved, so it won't be like starting completely from scratch. When this happened to me, I made sure to call my worker directly the day after submitting my new application to explain the situation. Having that personal connection seemed to help speed things up. If you can't reach your assigned worker, keep calling until you speak to anyone who can look at your case and prioritize it due to financial hardship.
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Jade Santiago
•Thanks for this! I submitted my application last night on BenefitsCal but haven't been assigned a worker yet. Do you think I should call the general number tomorrow or wait until I get assigned someone?
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Aiden Chen
@profile7 Yes Claimyr definitely works! I thought it sounded fishy at first too but it literally just holds your place in line and calls you when it's your turn. I've used it twice now and both times I actually got to talk to a real person instead of the automated system just hanging up on me after waiting forever.
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Olivia Evans
•i might try this... been calling for 3 days straight with no luck
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Zoey Bianchi
when u get ur interview ask them about the diaper money to! If ur kids r under 3 u can get extra $30 per kid for diapers each month now with calworks. my worker didnt tell me this i found out from a friend
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Jade Santiago
•Oh wow I had no idea about the diaper benefit! My youngest is 2 so that would definitely help. Thanks for mentioning it!
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Sophia Bennett
Just to follow up on your question about calling - I would recommend calling the general number tomorrow rather than waiting to be assigned a worker. The sooner you make contact and explain your situation (missed interview, financial hardship, rent due soon), the better chance you have of getting expedited processing. When you call, specifically ask about: 1. Expedited application processing for discontinued cases 2. The timeline for your interview appointment 3. Immediate Need payment options 4. Whether you qualify for expedited CalFresh benefits while waiting for CalWORKs Keep documentation of all calls (date, time, who you spoke with) and follow up consistently but politely every 2-3 days until your case is resolved.
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Jade Santiago
•Thank you! I called this morning and was on hold for over an hour but finally got through. They scheduled my interview for next Monday and said they'll try to process everything within a week after that if all my documents are in order. Fingers crossed!
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