Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Anita George
check ur spam folder! sometimes their emails go there and they need more info but never tell u
Jason Brewer
•just checked - nothing there but good suggestion!
StarStrider
Been in the exact same boat since April - ID verified, documents submitted, still pending with zero payments. Finally got through last week using the callback feature on the NY.gov site (took 3 days but they actually called back). Turns out my case was flagged for "additional review" but nobody bothered to tell me what they needed. Agent cleared it up in 10 minutes and said I should see payments within 72 hours. Try the callback option if you haven't yet - way better than sitting on hold for hours!
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just go to my.ny.gov and log in then click unemployment services then weekly certification. its not that hard once you know where to look lol
Raj Gupta
•I know where to find it, the problem is the website keeps timing out when I try to submit the certification. But thanks anyway.
NeonNova
I've been filing weekly claims for about 6 months now and here's what I've learned: Try filing between 6-8 AM on Sunday mornings when the system is most stable. For the job search contacts, you need to have them ready during certification - you can't add them separately later. Keep a simple log with company name, contact method (online application, phone, email), and date. The system will ask for 3 work search activities per week unless you're in an approved training program. Also, save your work frequently as you go through the questions in case it times out - the system sometimes saves partial progress. If all else fails, you can call the Telecert line at 1-888-581-5812, though expect long wait times.
This is super helpful! I had no idea about the Telecert phone line - that could be a good backup option. Quick question about the work search log - do I need to include the specific job titles I applied for or is just the company name and contact method enough?
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if u owe them money they act real quick but when they owe YOU money suddenly everything takes months. funny how that works huh
GalacticGuru
This exact situation happened to my brother! NY DOL stopped his benefits for 2 months because of a $1,400 overpayment he didn't even know about. The crazy part is they had his correct address but somehow the overpayment notice got "lost in the mail" 🤔 He finally got through to someone who told him they put an automatic hold on ALL benefits until overpayments are resolved. Once he set up a $75/month payment plan, they released his backpay within 2 weeks. The whole thing could have been avoided if they just sent proper notifications! Keep pushing - you'll get your money but they definitely make you work for it.
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just remember that the site does maintenance every night from like 12-7am and sometimes features disappear during that time even though the site seems to be working still
OMG YES this happened to me too!! I was going absolutely insane thinking I was doing something wrong. Turns out there are like 3 different NY unemployment portals and if you're logged into the wrong one, the "file a claim" button just... doesn't exist. Super helpful design 🙄 I finally got it working by going directly to https://unemployment.labor.ny.gov and starting completely fresh instead of through the general NY.gov site. Also try different browsers - Safari was completely broken for me but worked fine in Chrome. The whole system is a nightmare but you're definitely not going crazy!
Chloe Davis
THE BASE PERIOD SYSTEM IS SO STUPID! Why can't they just use your most recent wages like any normal person would expect??? I lost out on hundreds of dollars because I started a better job right before filing and those wages didn't count. The whole system is designed to screw people over.
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AstroAlpha
•I feel you on this. It's frustrating but there is logic to it - they need completed wage records that employers have already reported to calculate accurately.
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Diego Chavez
Just went through this same thing last month. You can also request a monetary redetermination if you think they calculated your base period wrong. I had to submit pay stubs to prove my wages were higher than what showed up in their system.
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Harper Collins
•@Diego Chavez How long did the monetary redetermination process take? I m'dealing with a similar situation where my employer didn t'report all my wages correctly and I want to know what kind of timeline I m'looking at.
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