New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Zhang

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NYS unemployment is such a joke man. They operate like its still 1995. ID.me is just one hurdle - theres about 7 more arbitrary roadblocks they'll put in your way before you actually get paid 💯

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for real! i think they make it complicated on purpose so people give up

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Mei Zhang

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100% intentional. its all about denial by frustration

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I went through this exact same thing back in September! After ID.me verification, my account sat "pending" for almost 2 weeks before I finally got fed up and called. The rep told me that even though ID.me shows as complete, there's a separate manual review process that has to happen before they release payments. She was able to push mine through immediately once I got her on the phone - got all my backpay within 3 days after that call. Definitely don't wait around hoping it'll process automatically like I did. The sooner you call, the sooner you'll get your money. I know the phone system is brutal but it's unfortunately the only way to get things moving. Keep certifying weekly in the meantime!

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Diego Vargas

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I'll definitely start keeping better records. So far I've just been submitting things through the online portal without much follow-up. Sounds like I might need to be more proactive.

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Amina Diop

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I'm going through the exact same situation right now! Filed in late March and submitted my Schedule C about 2 weeks ago. Still waiting to hear back from them. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time. It sounds like Schedule C is definitely accepted, but the processing times seem to vary wildly. I'm trying to stay patient but bills don't wait, you know? Thanks everyone for sharing your experiences - it really helps to know I'm not alone in this process.

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Natalie Khan

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Update: I finally got through to someone at KeyBank after trying for 2 days. They said my account was closed because of

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Your message got cut off - what did KeyBank say was the reason for the closure? That info would be super helpful for others dealing with similar issues!

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Daryl Bright

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good luck! hope it comes faster than mine did

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions before filing, I recently discovered this service called Claimyr (claimyr.com) that can help you get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone for days about my adjudication status and this actually got me through to talk to a real person at NYS Department of Labor within a few hours.

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Never heard of that but honestly anything that helps with the phone system sounds worth trying. I spent 3 hours on hold last month and still got disconnected.

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Yeah, the regular NYS Department of Labor phone lines are brutal. This service basically handles the waiting and calling back for you, which was a lifesaver when I needed to talk to someone urgently about my claim.

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Emma Olsen

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Just file online today! I made the mistake of overthinking it when I got laid off and lost out on like $400 because I waited too long. The my.ny.gov site walks you through everything step by step.

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NebulaNinja

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Thanks Emma, that's the push I needed! I'm going to file today. $400 is way too much to lose just from procrastinating. Did you run into any confusing parts when you were filling it out, or is it really as straightforward as everyone says?

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Amara Okafor

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Just make sure you file as soon as possible if you're eligible. The waiting week and all that starts from when you file, not when you figure out if you qualify.

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Malik Thomas

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I went through this exact situation about a year ago! The process was definitely manageable once I understood what they needed. You'll want to gather your medical clearance documentation before filing - I had to get a letter from my treating physician stating I was medically able to return to work, plus the official notice from Social Security about my benefits ending. The NYS DOL was actually pretty understanding about the disability gap once I explained it properly. The trickiest part was proving I was actively seeking work, so make sure you're documenting your job search activities from day one. Good luck with your application!

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