Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I went through this exact situation last month! My account got closed out of nowhere too. Here's what I learned: you definitely need to call both numbers that Sienna mentioned. I called NYSDOL first (took forever to get through) and they told me the closure was on KeyBank's end for "security reasons." Then I called KeyBank and had to verify my identity with like 10 different questions before they would even discuss sending a new card. The whole process took about 12 business days from start to finish. Pro tip: call KeyBank early in the morning (like 8am) - way shorter wait times than afternoon calls.
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If you're having trouble getting through to NYS Department of Labor by phone to ask questions before filing, I recently discovered this service called Claimyr (claimyr.com) that can help you get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to reach someone for days about my adjudication status and this actually got me through to talk to a real person at NYS Department of Labor within a few hours.
Never heard of that but honestly anything that helps with the phone system sounds worth trying. I spent 3 hours on hold last month and still got disconnected.
Yeah, the regular NYS Department of Labor phone lines are brutal. This service basically handles the waiting and calling back for you, which was a lifesaver when I needed to talk to someone urgently about my claim.
Just file online today! I made the mistake of overthinking it when I got laid off and lost out on like $400 because I waited too long. The my.ny.gov site walks you through everything step by step.
Thanks Emma, that's the push I needed! I'm going to file today. $400 is way too much to lose just from procrastinating. Did you run into any confusing parts when you were filling it out, or is it really as straightforward as everyone says?
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Just make sure you file as soon as possible if you're eligible. The waiting week and all that starts from when you file, not when you figure out if you qualify.
I went through this exact situation about a year ago! The process was definitely manageable once I understood what they needed. You'll want to gather your medical clearance documentation before filing - I had to get a letter from my treating physician stating I was medically able to return to work, plus the official notice from Social Security about my benefits ending. The NYS DOL was actually pretty understanding about the disability gap once I explained it properly. The trickiest part was proving I was actively seeking work, so make sure you're documenting your job search activities from day one. Good luck with your application!
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Just to confirm what others said - no Social Security tax on UI benefits. But definitely consider withholding because unemployment income can push you into a higher bracket when combined with your regular job income from earlier in the year.
I went through this same situation last year when I was laid off from my retail job. Emma and Isabella are absolutely right - no FICA taxes on unemployment benefits, but they're fully taxable as regular income. I'd strongly recommend having the 10% federal withholding taken out when you certify each week. Even though it reduces your weekly payment, it saves you from a big tax bill later. You can change your withholding election anytime through the NY DOL website or by calling them. Trust me, it's worth the smaller weekly payments to avoid scrambling for tax money in April.
Diego Vargas
I'll definitely start keeping better records. So far I've just been submitting things through the online portal without much follow-up. Sounds like I might need to be more proactive.
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Amina Diop
I'm going through the exact same situation right now! Filed in late March and submitted my Schedule C about 2 weeks ago. Still waiting to hear back from them. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time. It sounds like Schedule C is definitely accepted, but the processing times seem to vary wildly. I'm trying to stay patient but bills don't wait, you know? Thanks everyone for sharing your experiences - it really helps to know I'm not alone in this process.
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