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Generally they only contact employers if there's fraud suspected or wage discrepancies. Since you reported your employment properly, you're doing everything right. Congratulations on the new job!
I went through the same situation a few months ago when I started my new job. NYS DOL didn't contact my employer at all - they rely on their quarterly wage reporting system to verify employment. As long as you're honest about your work hours and earnings on your weekly certifications, you shouldn't have any issues. The key is just being accurate and timely with your reporting. Your new employer won't even know you were on unemployment unless you tell them.
Good luck with your hearing! I had one last year for a different reason and the judge was actually pretty fair. Just stick to the facts and don't get emotional even if your employer says things that upset you. The burden is on you to prove good cause for quitting, so focus on presenting your evidence clearly.
I went through something similar about 6 months ago when I quit due to discrimination issues at my job. One thing that really helped me was organizing everything chronologically - I made a timeline with dates, what happened each time, and any evidence I had for each incident. The judge appreciated having it laid out clearly. Also, if you have any documentation showing you tried to follow company policy for reporting these issues (like employee handbook procedures), bring that too. It shows you were trying to work within the system before quitting. Don't forget to bring proof of your job search efforts since quitting - it shows you're actively trying to get back to work. The whole process was nerve-wracking but the judge really did seem to want to get to the truth of what happened.
protip: the ID.me help chat is actually way more helpful than calling. go to help.id.me and start a chat session. wait time is usually shorter than phone and they can reset your verification on the spot
I'm going through the exact same nightmare right now! Been stuck on the ID.me verification for almost a week. Reading through all these responses is actually really helpful - sounds like this is a super common issue that NY unemployment and ID.me just refuse to fix properly. I'm definitely going to try some of the technical suggestions first (clearing cache, different browser, etc.) but honestly after seeing so many people say that talking to an actual human agent fixed it immediately, I think I might just skip the troubleshooting and go straight to trying to get through on the phone. The fact that agents can see you're verified when the website shows errors is mind-blowing - what a broken system! Thanks everyone for sharing your experiences, at least I know I'm not alone in this mess.
Welcome to the ID.me nightmare club! 😅 It's oddly comforting to know we're all suffering through this together. I've been following this thread closely and honestly, the technical fixes seem hit or miss - some people get lucky with clearing cache/incognito mode, others don't. But literally EVERYONE who got through to an actual agent got their issue resolved immediately. That tells you everything about where the real problem is. If you do decide to try the phone route, definitely check out that Claimyr service people keep mentioning - the regular NY unemployment phone system is absolutely brutal to get through on your own. Good luck and keep us posted on what works for you!
Also FYI there's no state tax withholding option in NY since unemployment benefits aren't subject to state income tax here. Only federal taxes apply to UI benefits.
Thanks everyone for the helpful info! I just checked my payment history and can confirm they are taking out exactly 10% each week like Liam mentioned. I was panicking for nothing - looks like I did set up the federal withholding correctly when I first applied. It's good to know that NY doesn't tax unemployment benefits at the state level either. That 1099-G reminder is really helpful too since I've never received unemployment before and wouldn't have known to look for that form.
Omar Mahmoud
Just to confirm what others said - no Social Security tax on UI benefits. But definitely consider withholding because unemployment income can push you into a higher bracket when combined with your regular job income from earlier in the year.
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LordCommander
I went through this same situation last year when I was laid off from my retail job. Emma and Isabella are absolutely right - no FICA taxes on unemployment benefits, but they're fully taxable as regular income. I'd strongly recommend having the 10% federal withholding taken out when you certify each week. Even though it reduces your weekly payment, it saves you from a big tax bill later. You can change your withholding election anytime through the NY DOL website or by calling them. Trust me, it's worth the smaller weekly payments to avoid scrambling for tax money in April.
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