Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
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One thing to keep in mind is that even if your initial claim is delayed, once it's approved you'll receive retroactive payments back to your filing date. So you won't lose any benefits you're entitled to, just the timing of when you receive them. Make sure you keep filing your weekly claims even while waiting for the determination.
Oh I didn't know about filing weekly claims before approval! I haven't been doing that. Do I need to go back and file for the weeks I missed?
Yes, you should log into your my.ny.gov account and file for any weeks you missed. The system usually allows you to file retroactive claims for recent weeks.
I'm going through the exact same thing right now! Filed my claim about 10 days ago and it's been stuck on "under review" status with no updates. It's so stressful not knowing when to expect anything. I called the phone line multiple times but either get a busy signal or sit on hold for hours before getting disconnected. Has anyone had any luck getting status updates through their online portal, or is calling really the only way to get information about what's causing the delay?
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UPDATE: I finally got through to someone! I used that Claimyr service and got connected to an agent in about an hour. Turns out when I reported my one day of work, some flag got triggered in the system that put my claim on hold. The agent was able to see that it was just a temporary job and immediately reactivated my claim. She said my payments should resume with my next certification on Sunday. Such a relief! Thanks everyone for your help.
Excellent! Glad to hear you got it resolved. This is a common issue that unfortunately requires speaking with an actual representative. For future reference, anytime you have unusual work patterns (one-day jobs, etc.), it's a good idea to call and speak with someone to make sure your claim stays active.
So happy for you! The system is SO broken. Makes me mad they put you through all this stress for literally ONE DAY of work. At least you got it fixed before rent was due!
Wow, glad you got this sorted out! This is exactly why I hate the NY unemployment system - it's like they designed it to randomly punish people for working. I had a similar issue last year where I did some freelance work for 3 days and it completely screwed up my claim. Took forever to get it fixed and meanwhile I'm stressing about rent and bills. It's ridiculous that we have to jump through hoops just because we tried to work a little bit. At least now you know for next time that even short-term work can trigger these stupid system flags. Thanks for posting the update - it'll help other people who run into the same problem!
This whole thread has been so helpful! I'm new to this community and dealing with my own unemployment nightmare right now. It's honestly shocking how broken the system is - like they expect us to be mind readers about all these random rules and triggers. The fact that Butch had to PAY a third-party service just to talk to someone at the agency that's supposed to be helping him is absolutely insane. I'm bookmarking that Claimyr service though, because I have a feeling I'm going to need it too. Really appreciate everyone sharing their experiences here - it makes you feel less alone when you're dealing with this bureaucratic mess!
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Just wanted to add that if your mom is still worried, she can always call the Social Security Administration directly to confirm that unemployment benefits won't affect her disability payments. They have a customer service line and can give her peace of mind from the official source. But everyone here is absolutely right - these are two completely separate government programs with different funding sources and eligibility requirements. Your unemployment claim through NYS Department of Labor has zero impact on her Social Security disability benefits. Go ahead and file your claim - you've already waited 2 weeks and shouldn't delay any longer!
That's a great suggestion about calling Social Security directly! Having them confirm it officially would definitely put my mom's mind at ease. She's the type of person who worries about everything affecting her benefits, so hearing it straight from SSA would be perfect. Thanks for the reassurance - I'm definitely filing today!
Just to add another perspective - I'm a former NYS Department of Labor employee and can confirm everything everyone has said here. Unemployment insurance and Social Security are administered by completely different federal and state agencies. UI falls under the Department of Labor system (both federal and state level), while Social Security is handled by the Social Security Administration. There's literally no computer system or database connection between them that would allow one to affect the other. Your mom's Social Security disability is based on her work history and medical condition - your employment status or unemployment benefits have absolutely zero bearing on her eligibility or payment amount. File your claim ASAP since you're already behind by 2 weeks!
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If you're having trouble reaching someone at NYS Department of Labor to get clarification on your benefits, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
I'll check that out if I need to call them. Right now I think I understand the WBA part but might have more questions later.
Landon Flounder
yeah the whole system is confusing af. took me forever to figure out you have to file every sunday for the previous week. missed my first payment because i thought you filed whenever
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Callum Savage
The timing is important - you can file your weekly claim starting Sunday for the week that just ended. You have until the following Saturday to file it, but don't wait because if you miss the deadline you could lose that week's benefits permanently. Also make sure you're reporting your job search activities accurately on each weekly claim.
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Hugo Kass
•This is all so much to remember! Is there like a checklist somewhere of everything you need to do to keep your benefits?
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