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sounds to me like u need to talk to a live agent ASAP before your deadline hits. I was in the same boat last month - website kept crashing, phone lines always busy. I finally used claimyr.com and got connected to a rep who submitted my appeal over the phone. Saved my claim and got all my backpay. worth every penny vs losing all those benefits.
Not trying to sound like a commercial but I used it too when my account got locked. It's literally just a service that waits on hold so you don't have to. My issue got resolved in one call after weeks of frustration.
OMG this is giving me flashbacks to when I tried to file my initial claim last year! The NY DOL website is absolutely horrible. What finally worked for me was using a really old computer at my local workforce development center - they have public computers specifically for unemployment stuff and the staff there knows all the workarounds. Also, definitely document everything like others said - take screenshots of every error, write down times you tried, etc. The appeals deadline can be extended if you can prove their system was broken. Don't give up, the construction industry layoffs are totally legitimate reasons for benefits and you deserve that money!
You definitely want to apply for SNAP and see if you qualify for emergency assistance through your county's Department of Social Services. Also check if your local food banks have any job training programs - some of them partner with employers for direct hiring. Don't wait until your last payment to start applying for other help.
I'm in a similar situation - my benefits are ending in a few weeks and I'm terrified. Has anyone had luck with the WIOA (Workforce Innovation and Opportunity Act) programs through the career centers? I heard they sometimes provide funding for retraining or certification programs while you're job searching. Also, @Klaus Schmidt, you might want to check if your county has emergency rental assistance programs - many still have federal funding available from the pandemic relief money. It's not much but could buy you some time while you figure out next steps.
yo check out ur state senator/assembly person's office!!! i spent 4 months dealing with this nonsense and got nowhere. called my assembly person and they fixed it in DAYS. they have special contacts at unemployment who can actually do stuff.
Same story here! Got the exact same "24-48 hours" promise THREE different times over the past 2 months. Still waiting on that first callback 🙃 At this point I'm convinced they have a script that just says "tell them someone will call back" to get people off the phone. The system is completely broken. I've started documenting everything like others suggested - dates, times, rep names, what they promised. At least when I call back I can reference all the previous broken promises. Stay strong and keep calling! We shouldn't have to fight this hard for benefits we're entitled to.
If you're still experiencing delays beyond today, it might be worth contacting them directly. This appears to be resolving for most people, but individual accounts can sometimes have unique issues that need attention. For future reference, payment delays often happen during the last week of the quarter due to system updates.
Update: My payment finally came through! Thanks everyone for sharing your experiences - it really helped reduce my anxiety about the whole situation.
Got mine too, finally! What a relief.
Same thing happened to me last month during a system upgrade. The key is to keep checking your account regularly because payments seem to come through in batches rather than all at once. Also, make sure your direct deposit info is still current in your account - sometimes payment delays can be caused by outdated banking information. Hang in there, it should resolve soon!
A Man D Mortal
The unemployment system is so rigged against workers it's ridiculous. They expect you to have perfect attendance even when life happens. My friend got denied for missing work when her kid was in the hospital. HOSPITAL! But somehow that's not a good enough reason according to NYS Department of Labor. You almost need a lawyer for these appeals.
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Declan Ramirez
•That's awful about your friend's situation. The system definitely seems stacked against regular people trying to deal with real life emergencies.
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Emma Morales
Quick question - did you check if your company has a progressive discipline policy? Like written warning first, then suspension, then termination? If they skipped steps that could help your case too
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Logan Stewart
•I only got one verbal warning about a month before they fired me. No written warnings at all.
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Maya Jackson
•That could actually work in your favor! If their employee handbook requires progressive discipline and they jumped straight from one verbal warning to termination, that shows they didn't follow their own procedures. Make sure to bring a copy of the employee handbook to your hearing if you still have it. The judge will want to see if proper protocol was followed.
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