New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just keep in mind your weekly benefit amount is based on your previous earnings, and there's usually a one week waiting period before your first payment. so don't panic if you don't see money immediately after filing your first claim.

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Mei Wong

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One thing to add - make sure you understand the difference between your "weekly benefit rate" and your total benefit amount. Your weekly rate is what you get each week (usually around 50% of your average weekly wage), but you have a maximum total amount you can receive over the entire benefit year. In NY it's typically 26 times your weekly rate. Also, if you do any part-time work while collecting, you need to report those earnings when you file your weekly claim - they might reduce your benefit for that week but you won't lose eligibility completely. The system is pretty good at catching unreported work so always be honest about any income.

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Luca Russo

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Just applied for mine yesterday for the same reason (seasonal retail). The online application asks if you expect to return to the same employer and when. I put my expected return date as March 2025. Pretty sure this helps with the job search stuff but won't know for sure until I get my determination letter.

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Chloe Martin

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I went through this exact same process two years ago when I was doing seasonal work at a ski resort. One thing I'd add is to keep documentation from your employer about the expected return date - like an email or letter stating when they plan to bring you back. NYS DOL sometimes requests this as proof that it's truly a temporary layoff. Also, even on standby status, you'll still need to certify weekly that you're able and available to work. The good news is seasonal layoffs are super common and the system is set up to handle them pretty smoothly once you get the initial application done.

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Just wanted to share my experience - I was on unemployment from Nov 2022 until March 2023. I had taxes taken out of every payment. When I did my taxes (early filer here), I definitely had to report the unemployment income and pay taxes on it. Your brother might be thinking of the special exemption they had during covid, but that's been gone for a while now.

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Eli Butler

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Just to add some clarity here - I work as a tax preparer and can confirm that unemployment benefits are absolutely taxable for 2023. The COVID-era exemption (which was up to $10,200 for 2020 only) is long gone. NY takes out 10% federal withholding plus state taxes. You can opt out of withholding in your online account, but I STRONGLY advise against it unless you're setting aside money yourself. I've seen too many clients get hit with massive tax bills they couldn't afford. Better to have it taken out now and potentially get a small refund than owe thousands later. Also, if you're having trouble reaching DOL by phone, there are legitimate callback services that can help - just make sure you're using reputable ones.

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Oliver Becker

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Thank you for the professional insight! This is exactly what I needed to hear from someone who actually knows what they're talking about. Definitely keeping the withholding in place - I can't afford to get slammed with a huge tax bill next year when I'm already struggling financially.

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Ella Lewis

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why tf do we even need this ID.me garbage?? the normal verification system worked fine before. this is just adding unnecessary steps to an already broken system. ny unemployment just making things worse 🤡

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Because of all the fraud during covid. My neighbor had someone file a claim using his info and it was a nightmare to sort out.

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Ella Lewis

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still seems like overkill. there has to be a better way than this buggy garbage system

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Diego Mendoza

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Just went through this exact same thing last week! What finally worked for me was using a different device entirely. I kept getting stuck in loops on my laptop, but when I switched to my tablet and used the Chrome browser, everything went smoothly. Also make sure you're not using any VPN or ad blockers - those seemed to mess with the verification process. The whole thing is super frustrating but once you get through it, your payments should start up again within a few days. Hang in there!

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Andre Dupont

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Have you tried calling them? I know its a pain, but sometimes you gotta be persistent to get answers.

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Freya Pedersen

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Yeah, I've been trying but no luck getting through so far. Gonna keep at it though!

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Luca Russo

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I'm dealing with a similar overpayment situation right now too! From what I've read in the DOL handbook, they're supposed to send you a notice explaining the recoupment schedule and when benefits should resume. Have you gotten anything like that in writing? Also, I noticed on my online account there's a section that shows the overpayment balance - might be worth checking if yours updates as they deduct. This whole process is so stressful when you're already struggling financially 😔

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