New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ezra Collins

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just a heads up the $504 is before taxes. they'll take out federal taxes if you elect to have them withheld, which i recommend unless you want a surprise bill next april

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Sophia Clark

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Oh yeah good point, I forgot unemployment is taxable income now.

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Also worth noting that the $504 maximum assumes you had pretty high earnings - you'd need to have made around $13,104 in your highest quarter to qualify for the full amount. Most people get less than the maximum. The formula is your high quarter earnings divided by 26, so if you made $10,000 in your best quarter, your weekly benefit would be around $385. The system looks at your base period wages, not just your most recent job, so if you had a higher-paying job earlier in that timeframe it could help your benefit calculation.

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Malik Jackson

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Friendly reminder to all my fellow unemployed peeps: Don't forget to set aside money for taxes! Unemployment benefits are taxable income. Learned that the hard way last year 😅💸

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Hey Liam! I'm in a similar boat - been on unemployment for about 4 months now. From what I've learned, NY gives you 26 weeks max for regular UI benefits. No extensions right now unfortunately 😞 I'd definitely recommend starting your job search ASAP if you haven't already. The 26 weeks goes by faster than you think! Also, keep checking the NYSDOL website regularly - sometimes they announce new programs or extensions with little notice. One thing that helped me was setting up job alerts on multiple sites and treating job searching like a full-time job itself. Hang in there! 💪

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Unemployment claim denied: My earnings of $14,880 don't meet the 1.5x highest quarter requirement ($16,661) - why weren't July/August 2023 wages counted?

My unemployment claim got denied and I don't understand why. I worked from February to August 2023 and made about $21k total. They sent me a notice showing why I was denied, and I'm trying to understand the requirements better. According to their notice, I don't meet the requirements. The notice specifically states the reason I was denied is: "The total wages for your base period are less than 1 1/2 times the total wages for the highest quarter of earnings in your base period" The document shows: Highest Quarter Wages = $11,107.97 $11,107.97 X 1.5 = $16,661.95 (1 1/2 times my Highest Quarter Wages) It also states "If your highest calendar quarter is more than $11,088.00 total earnings in the other base period quarters must equal at least $5,544.00" They only counted wages until June 2023 and left out July-August. Here's how they broke down my wages: Basic Base QUARTER 04/01 - 06/30 2022: $0.00 Basic Base QUARTER 07/01 - 09/30 2022: $0.00 Basic Base QUARTER 10/01 - 12/31 2022: $0.00 Basic Base QUARTER 01/01 - 03/31 2023: $3,772.44 Basic Base QUARTER 04/01 - 06/30 2023: $11,107.97 TOTAL BASE PERIOD WAGES: $14,880.41 Alternate Base QUARTER shows the same information, with my total base period wages at $14,880.41. The notice also mentioned other requirements I didn't meet, with checkboxes: - You did not work and earn wages in at least two calendar quarters of your base period. - You were not paid at least $3100 in wages in one of the calendar quarters of your base period. Can anyone explain what I'm missing here? The math doesn't make sense to me. I earned about $21k total from February to August 2023, but they only counted $14,880.41. Why weren't July and August 2023 included? And why am I not meeting the 1.5x requirement when I worked for 7 months?

Keisha Taylor

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bruh i swear ny unemployment be playing games with our money 🤡

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Paolo Longo

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ong they make it impossible on purpose

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Amina Bah

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deadass tho 💅

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Kyle Wallace

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I went through the exact same thing last year! The base period calculation is honestly the most confusing part of NY unemployment. What helped me was calling the DOL directly (took forever to get through) and having them walk through my wage history quarter by quarter. They were able to explain exactly which quarters they were looking at and why certain wages weren't included. Also double check that all your employers properly reported your wages - sometimes there are delays or mistakes in their reporting that can affect your base period calculation. Don't give up, the system is complicated but there are people there who can help clarify things if you can get through to them!

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Nia Johnson

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Same situation here! Started my claim two weeks ago and was confused about the timing. Got my first payment yesterday and it was exactly what the NYS Department of Labor calculator said I'd get.

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The weekly schedule is pretty straightforward once you get used to it. I've been on unemployment for about 6 weeks now and here's what I've learned: You certify every Sunday (I usually do it Sunday morning to get it out of the way), and then the payment shows up in my account every Wednesday around 9 AM. The amount stays consistent as long as you don't have any earnings to report. One tip - set up direct deposit if you haven't already because it's much faster than waiting for a debit card to arrive in the mail. Also keep track of your work search activities because you'll need to report those when you certify each week.

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The whole protest system is broken IMO. Employers can just file frivolous protests to delay payments and there's no penalty for them. Meanwhile we're the ones who suffer financially while they take their sweet time investigating.

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Sean O'Connor

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So true! My old boss filed a protest even though he fired me for attendance issues that were totally legitimate sick days. Just being vindictive.

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I went through this exact situation 3 months ago and it took about 10 weeks for my protest to be resolved. The waiting is absolutely brutal, especially when bills keep coming. A few things that helped me: 1) I called my local assemblyperson's office and they were able to put in an inquiry on my behalf which seemed to speed things up a bit, 2) I applied for emergency food assistance and utility help through 211 while waiting, and 3) I made sure to document every single interaction and keep copies of all paperwork. The good news is that once it's resolved, you'll get all the back pay for those pending weeks. Hang in there - I know it feels hopeless but it will get sorted out eventually.

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