Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Skip the long phone menu
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- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Look into NYS Paid Family Leave too! You might be eligible for that after the disability period ends. Its separate from disability and pays better like 67% of ur wages
omg didnt even think about this! ty! 🙏
PFL is the way to go fr fr
Just went through this exact situation! You can definitely switch but timing is everything. I'd recommend calling the disability hotline at 855-312-8477 to get the ball rolling while you're still on UI. They'll walk you through the whole process and make sure you don't lose any benefits during the transition. Good luck with the baby! 👶
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Check your Way2Go card balance online or call the number on the back - sometimes the money hits but you don't get a notification right away. Also make sure you're checking the right card if you have multiple ones!
good tip! i'll check the balance online right now, didn't think about that
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Just to update everyone - my payment actually came through yesterday morning! It took exactly 4 business days after they fixed the fraud flag. All 12 weeks of back payments came at once, which was a huge relief. Thanks to everyone who offered advice!
CONGRATS!!!! That's actually surprising they fixed it that fast. You got lucky!!
Great news! This is fairly typical timing for fraud resolutions that don't have additional complications. Glad everything worked out for you.
That's so encouraging to hear @Ryan Andre got their payment so quickly! I'm still waiting (it's been 2 business days since they told me it was fixed) but your timeline gives me hope. I'm checking my account obsessively every few hours lol. Did you get any kind of notification when the payment was processed, or did it just show up in your bank account?
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The whole fraud thing is out of control right now. My neighbor works for NYSDOL (not in fraud dept tho) and she said they're completely overwhelmed with all the identity verification backlogs. There was some massive data breach earlier this year and now they're being super cautious with everything. Annoying for us but I guess better than paying out to scammers.
That's the problem tho - they're making US suffer because THEY got breached! Why should legitimate claimants starve because their system sucks???
UPDATE: Just saw that all my backpay finally came through! It took exactly 32 days from when my account was flagged until resolution. Hang in there everyone - keep certifying weekly and eventually it should resolve.
This is super helpful! I'm definitely going to ask for a supervisor next time I call. It sounds like the regular agents don't always have the ability to actually fix these issues. Thanks for sharing your experience and congrats on getting your money!
That's amazing news! 32 days feels like forever when you're waiting but at least there's light at the end of the tunnel. I'm on day 21 now so hopefully I'm getting close. Did you get all your backpay in one lump sum or did it come in separate deposits?
Demi Hall
Update: I finally got through the ID.me verification using just my phone! Didn't need to buy anything. The facial recognition part was a bit glitchy but after a couple tries it worked. Thanks everyone for your help!
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Philip Cowan
•Great to hear! For anyone else reading this thread in the future: if you get stuck at any point in the ID.me verification process for NY unemployment, remember you can always request a video call verification as a backup option. It takes a bit longer but has a higher success rate for people experiencing technical issues with the automated system.
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Eli Butler
Just wanted to add my experience since I went through this recently too! I was also confused by the FIDO key thing at first, but like everyone said, you definitely don't need to buy one. I used the ID.me mobile app on my iPhone and it worked fine. One thing that helped me was making sure I had good wifi connection - I initially tried on cellular data and kept getting errors, but switching to wifi made the whole process much smoother. The facial recognition took about 3 tries but eventually went through. Total time was maybe 45 minutes including the document upload. Don't stress about buying extra hardware!
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