NY Unemployment claim stuck at $0.00 for 3 months - they want discharge form after account testing, but application still "being determined" since May 2024

My unemployment claim started on 05/20/2024 and I'm still seeing $0.00 weekly benefit amount. They tested my account last month and now they want some discharge form. Has anyone dealt with this? My benefit year ends 05/25/2025 but nothing is moving forward. I just checked my "Official Record of Benefit Payment History" on the NY.gov website and it shows: Start/Effective Date: 05/20/2024 Benefit Year Ending Date: 05/25/2025 Weekly Benefit Amount: $0.00 Maximum Amount Payable: $0.00 Effective Days Remaining: 104 When I look at the latest transactions as of 08/16/2024, I'm getting this message: "We are continuing to work on your application and are determining the amount of benefits you will receive. You may get a call from us if we require further information. You will receive a status update as your application progresses through the system." There's also this note about FPUC payments: "Weekly payments for $600 showing "0" under the "Effective Days" column, and Debit Card or Direct Deposit under the "Type" column, are the Federal Pandemic Unemployment Compensation (FPUC) payments." I understand the whole "Effective Days" thing where each day in a week I qualify is called an effective day, with a maximum of 4 per week, and I need all 4 to get my total weekly benefit rate. I'm just frustrated because it's been almost 3 months since my claim started and I still have $0 showing. They did some kind of test on my account in July and now they're asking for a discharge form. Has anyone gone through this process with NY unemployment where they keep you at $0 for months while they "determine" your benefits?