NY unemployment claim stuck at $0 since March 2021 - benefits show $0.00 weekly amount with 104 days remaining, facing eviction after 50+ calls

The exact same thing happend to me back in August. My benefits ended one week and when I refiled the next week nothing happened for 3 months! I finally got thru to someone who told me there was a "glitch" in my claim and they needed to manually override something. They fixed it on the spot and I got all my backpay in 3 days. Keep trying to reach them everyday!!

After trying for weeks to get someone on the phone at ny unemployment, I found this service called Claimyr (claimyr.com). They called and stayed on hold for me, then connected me to an agent when they finally picked up. It was the best money I've ever spent to finally get my benefits paid. After one call with an agent they fixed everything and I got all my back pay within a week. Check out this video to see how it works: https://youtu.be/Rdqa1gKtxuE

This is exactly why I've given up on NY unemployment. The system is completely broken. I've been waiting 7 months and nothing. Just gonna find a new job and forget about the money they owe me. Not worth the stress.

Try emailing your state senator or assembly person!! I was stuck in the same situation for 3 months and nothing was happening. I emailed my state senator's office with all the details and someone from their constituent services called me back the next day. They have special contacts at unemployment who can escalate cases. Within a week my claim was fixed and I got all my back pay.

Sounds like your claim might be stuck in identity verification limbo. When my new claim showed $0 it was because they flagged it for ID verification but never sent me the notice to upload documents. Check ur inbox on the portal AND ur email spam folder to see if they sent u anything. If not, you definitely need to get someone on the phone ASAP.

Here's what I've learned after dealing with NY unemployment for the past 18 months: First, the $0 showing on your account is definitely a system error. Your claim is either stuck in ID verification, has a flag for previous employer dispute, or got caught in their fraud detection system. Since you're reapplying after a previous claim, it's common for the system to flag these for manual review. Here's what you should do: 1. Keep certifying every week no matter what! Even though it shows $0, once they fix your claim you'll get all back pay for weeks properly certified. 2. Call early morning (7:30am) or late afternoon (around 4:30pm) when call volumes are lower. 3. If regular calls don't work, try the different department numbers to get into the system. Sometimes calling the employer line or the PUA line will connect you to someone who can transfer you. 4. Email your state representative AND your state senator - do both! They have special contacts. 5. Try using claimyr.com which will wait on hold for you - it's the only way I could talk to a live agent after weeks of trying. 6. If all else fails, file a complaint with the NY Department of Labor through their official complaint form. Don't give up! I was in exactly your situation and eventually got all my back pay (over $8000). It's infuriating but you'll get your money eventually.

are u sure u qualified for a new claim? when my benefit year ended, I had to have earned enough wages during my benefit year to qualify for a new claim. if not, i had to go on the extended benefits which is a different process.

Dealing with ny unemployment is worse than a root canal without anesthesia 🤮 I feel your pain. After my claim got stuck for 2 months I ended up having to contact the ombudsman office. Google "ny unemployment ombudsman" and you'll find their contact info. They're supposed to help with claims that have been stuck too long.

I had the exact same issue!!! After my year ended I reapplied and got stuck at $0 for months. Turned out they were waiting for info from my last employer but never bothered to tell me. Total clown show. 🤡

check ur spam folder!! seriously. all my important unemployment emails went to spam for some reason. they might have sent u instructions that ur missing.

The same thing happened to me and I was pulling my hair out for months!! It turns out my claim had a "monetary hold" because they couldn't verify my income from the base period. I finally got through using that Claimyr service someone mentioned above (claimyr.com) and the agent saw the problem immediately. Had to fax (yes, FAX in 2021!!) some additional pay stubs and then they released everything. Got 14 weeks of backpay all at once. Keep trying!

This sucks so bad, I'm sorry ur dealing with this. The $0 thing happened to my roommate too. She had to send in her birth certificate and social security card because they couldn't verify her identity even though she had been collecting for a year already! The system makes no sense.

I literally just fixd this same problem yesterday! I'd been stuck since April with $0 benefits. You HAVE to talk to a specialist, not just the first tier customer service. Ask specifically for a "claims specialist" or a "tier 2 agent" when you get through. The regular agents don't have the authority to fix these kinds of problems.

Have u tried going to one of the in-person DOL offices? I know they reopened some of them recently. Might be worth a trip if ur close to one.

whatever you do DONT STOP CERTIFYING WEEKLY!! even if its showing $0. I made that mistake and lost 8 weeks of backpay because i stopped certifying when nothing was happening. They will only backdate for weeks you certified for.

Have you tried tweeting at @NYSLabor? I've heard of people getting help that way when all else fails. Make your tweet public and be polite but firm about how long you've been waiting.

Sorry youre going thru this. My advice is to call RIGHT when they open at 8am. Thats the only time I've ever been able to get thru without waiting 3+ hours. Also press the options for "payment not received" rather than "filing a new claim" - those queues seem to be shorter.

I think its a glitch in there system. My husband had the same issue. His claim was stuck at $0 for 2 months. When he finally got someone on the phone they said it was becuz the computer system flagged his claim for "potential fraud" for no reason. Once the agent looked at it they cleared the flag and he got all his money in 3 days. So frustrating!!

I spent 3 months calling NY unemployment every single day with no luck. Finally broke down and used claimyr.com after seeing it recommended here. Got connected to an agent in 2 hours who fixed my claim on the spot. Sometimes you just need to talk to a human and this was the only way I could make that happen after months of trying. My backpay hit my account 5 days later.