Unemployment claim showing $0.00 benefit amount for almost 3 months - application still "in progress" since November 2024

same exact situation here. Been waiting since December and nothing but crickets 🦗 Called like 50 times but can never get through to anyone.

I found a way to actually get someone on the phone! Used this site called claimyr.com - it calls and waits on hold, then connects you when an agent picks up. Costs $20 but totally worth it. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Listen up everyone - here's what you need to know about the $0 balance situation: This usually happens for a few reasons: 1. Your wages need to be verified 2. Your employer hasn't responded to NYSDOL's inquiry 3. You worked in multiple states 4. There's an identity verification hold BEST SOLUTIONS: - Keep certifying weekly even with $0 balance - Try reaching an agent (use claimyr.com if you're struggling to get through) - Check your message inbox daily - Upload any wage documents you have to your portal - Make sure your ID verification is complete Once resolved, you'll get backpay for all weeks properly certified. Hang in there! 💪

check ur spam folder! my determination letter went there and i almost missed it

yo does anyone else's portal keep logging them out every 5 minutes? driving me insane 🤬

3 months aint nothing bestie. Been waiting 5 months here 💅 welcome to unemployment hell

I'm dealing with the exact same thing! Applied in early December and still showing $0.00 across the board. The most frustrating part is that "we're working on your application" message that never changes. I've been certifying every week like clockwork but it feels pointless when there's no progress. Has anyone actually gotten through to find out what specific documents they need? I'm wondering if I should just bite the bullet and pay for that claimyr service everyone's talking about.

Just wanted to share my experience since I went through something similar last year. Had the $0.00 showing for about 6 weeks and was losing my mind. Turns out my previous employer never responded to the wage verification request - that's what was holding everything up. Once I called and they expedited the employer contact, everything got resolved within 2 weeks and I got all my backpay. Definitely keep certifying every week no matter what because you'll get paid retroactively once it's sorted out. Also try calling first thing Monday morning at 8am sharp - that's when I finally got through without waiting hours. Don't give up! 🙏

Ugh, I'm in the exact same boat as you @Ravi Patel - filed my claim back in November too and still getting that same "we're working on your application" runaround. It's beyond frustrating when you're trying to pay bills and they just leave you hanging with zero communication. I've tried calling probably 100+ times and either get busy signals or sit on hold for hours just to get disconnected. Reading through everyone's comments here is honestly making me feel less alone in this mess. Definitely going to try that Monday 8am calling strategy @Amina Sy mentioned and might cave and use that claimyr service too. At this point $20 seems like nothing compared to the stress of not knowing what's going on with my claim. Keep your head up - sounds like we're all in this together! 💪